2009 Cadillac Dts Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Cadillac Dts, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1228.6%
- Brakes614.3%
- Fuel system511.9%
- Interior & seats49.5%
- Engine49.5%
- Steering37.1%
- Visibility24.8%
- Body & structure24.8%
- Seat belts24.8%
- Driver assistance12.4%
- Airbags12.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Fuse box got push on by seat clamp shorted out my fuel pump relay and burnt up my fuse box
The contact owns a 2009 Cadillac DTS. The contact was driving at 55mph on the highway and the vehicle slowed down independently and the screens went blank. The contact pulled over to the shoulder of the road. The vehicle was shut off but would not restart. The contact called the police and the officer called a tow truck. The vehicle was towed to an independent mechanic. The mechanic on 3 occasions replaced the same relay fuse however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I FILED A COMPLAINT IN 2016 (COMPLAINT NO. 10823262) RELATED CORROSION OF THE REAR BRAKE LINES. THIS COMPLAINT IS SIMILAR BUT RELATED TO CORROSION OF THE FRONT BRAKE LINES IN WHICH I AGAIN HAD A SIMILAR LIFE THREATENING EXPERIENCE. THE ORDINARY "CORRODED" STEEL LINES WERE REPLACED WITH "VINYL COATED" LINES. I NEVER HEARD BACK ON THE 2016 COMPLAINT; WHAT IS GM DOING TO PROTECT CADDY OWNERS OR ALERTING THEM OF THIS SITUATION?
THE BRAKE LINES IN MY 2009 CADILLAC DTS ARE COMPLETLY CORRODED,TO THE POINT THAT THEY ARE LEAKING AND NEED TO BE REPLACED. I NEVER EXPECTED TO SEE PLAIN STEEL BRAKE LINES IN A CADILLAC, THEY SHOULD HAVE BEEN STAINLESS STEEL AT A MINIMUM. IN MY OPINION THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. THE EXHAUST SYSTEM IS STAINLESS STEEL AND IS NOT NEEDED TO STOP THE CAR. I BET HONDA HAS STAINLESS STEEL BRAKE LINES. NO WONDER THAT MORE AND MORE PEOPLE ARE BUYING FOREIGN CARS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE WOULD NOT START WHEN ATVTRAIN STATION. HAD TO LEAVE OVERNIGHT AND HAD IT TROUBLESHOT IN AM. A FAULTY FUEL PUMP RELAY WAS THE SUPPOSED CAUSE. CHANGED THE RELAY ON A WEDNESDAY MORNING AND CAR WAS GOOD TILL SATURDAY AFTERNOON WHEN IT STALLED OUT IN THE MIDDLE OF ROUTE 9 IN HEAVY TRAFFIC. AT THE TIME MY WIFE AND GRANDSON WERE IN THE CAR. I HAD TO PUSH THE VEHICLE OFF THE ROAD LUCKILY INTO A STRIP MALL WITH AN AUTO PARTS STORE. REMOVED GRANDSON AND CAR SEAT FROM VEHICLE TO ACCESS THE RELAY IN REAR CIRCUIT BOARD. VERY HOT. I WENT IN AND GOT NEW RELAY AND HAD TO CHANGE IT IN THE PARKING LOT. WENT STRAIGHT HOME TO DROP OFF WIFE AND GRANDSON. WENT BACK OUT TO TEST DRIVE AND SEE IF PROBLEM WAS FIXED. WORKED FOR A LITTLE WHILE AND STALLED OUT AGAIN. AGAIN RELAY BURNING HOT. HAD SON GET A NEW RELAY AND CHANGED IT AGAIN AND BROUGHT VEHICLE HOME. THE CHECK ENGINE LIGHT HAS NOW COME ON SO I TESTED VEHICLE WITH IBD MINISTER AND GAVE ME A P0230 CODE WHICH IS FOR A BAD FUEL PUMP RELAY WHICH I ALREADY KNOW. I AM GOING TO CALL CADILLAC DEALERSHIP AND HAVE IT LOOKED AT. I AM VERY SURPRISED THAT THERE ISN'T A RECALL ON THIS AS IT IS A LIFE AND SAFETY HAZARD.
HAVE BEEN SMELLING GAS AFTER FILL UPS FOR SEVERAL MONTHS. EACH TIME I FILL IT AND PARK IT IN MY GARAGE IT FILLS WITH GAS FUMES THAT COULD EXPLODE AND KILL SOMEONE UNAWARE. ODOR LEAVES AFTER DRIVING 30 MILES OR SO. GOT CHECK ENGINE LIGHT AND O'REILY AUTO PARTS CHECK AND SAID IT SHOWED FUEL ISSUES. TOOK CAR TO MY GM DEALER AND THEY SAY NEED A NEW GAS TANK, A NEW GAS CAP AND NEW EVAPORATIVE LINES BECAUSE I HAVE A LEAKING GAS TANK LEAKING AT OR NEAR FILLING AREA, AND GAS CAP IS NOT GOOD AND LINES ARE LEAKING ACCORDING TO A "SMOKE" TEST. REPAIRS ARE $2,800. I AM 75 YRS OLD AND HAVE NEVER HAD A GAS TANK LEAK AT THE "NECK" AREA AFTER OWNING SOME 40 DIFFERENT CARS, SOME OF THEM VERY OLD. I BELIEVE THIS MAY BE A FACTORY DEFECTIVE PRODUCT AND A DANGEROUS ONE AT THAT. IT IS CURRENTLY AT THE DEALER AND TOMORROW I WILL PAY $175 FOR THE SMOKE TEST BUT I CANNOT AFFORD TO FIX IT SO I WILL ONLY FILL IT TO THE 12 GALLON POINT INSTEAD OF FULL. PLEASE ADVISE IF THERE IS A RECALL OR PERHAPS OTHER CADILLAC DTS OWNERS WITH THIS OR A SIMILAR PROBLEM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
FRONT SEAT HEAD RESTRAINTS CAUSE A VERY LARGE OBSTRUCTION IN TRYING TO SEE A VEHICLE YOU ARE PASSING, SO AS TO KNOW WHEN TO GET BACK IN TO THE TRAVEL LANE. ALSO THE HEAD RESTRAINTS POSE A LARGE BLIND SPOT WHEN TRYING TO MERGE IN TRAFFIC. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS BACKING MY CAR OUT OF MY DRIVEWAY, AS I BACKED ONTO THE ROAD,THE CAR SUDDENLY QUIT RUNNING. I TRIED RESTARTING IT,BUT IT WAS COMPLETELY DEAD...I HAD TO CALL A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL CADILLAC DEALER..WHEN I WENT TO THE DEALER THE FOLLOWING DAY,I WAS INFORMED THAT THE FUSE BOX UNDER THE REAR SEAT HAD SHORTED OUT...I WAS TOLD THERE WAS NOT ANY RECALLS ON THE FUSE BOX THAT THEY NEW OF..I WAS TOLD A NEW FUSE BOX AND ASSOCIATED COSTS WOULD RUN $716.00, I HAD NO CHOICE BUT TO HAVE THE REPAIR WORK DONE.. THE FUSE BOX COST ALONE WAS OVER $400.00. MY CAR HAD 48,000 MILES ON IT WHEN THIS OCCURRED..I HAVE HAD MANY CARS IN MY TIME AND NEVER HAD A FUSE BOX SHORT OUT..IF THIS OCCURRED ON A HIGHWAY,I WOULD HAVE LOST P/S,,P/B ECT. AND THE RESULTS COULD HAVE BEEN FATAL...GM IS AWARE OF THIS,BUT TO MYKNOWLEDGE HAS NOT ISSUED A RECALL.INCIDENTLY ,THE DEALERSHIP HAD FUSE BOXES IN STOCK......
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PAN GASKET AND THE MAIN CRANK SEAL GASKET NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF TH FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
VEHICLE WOULD NOT START WHEN ATVTRAIN STATION. HAD TO LEAVE OVERNIGHT AND HAD IT TROUBLESHOT IN AM. A FAULTY FUEL PUMP RELAY WAS THE SUPPOSED CAUSE. CHANGED THE RELAY ON A WEDNESDAY MORNING AND CAR WAS GOOD TILL SATURDAY AFTERNOON WHEN IT STALLED OUT IN THE MIDDLE OF ROUTE 9 IN HEAVY TRAFFIC. AT THE TIME MY WIFE AND GRANDSON WERE IN THE CAR. I HAD TO PUSH THE VEHICLE OFF THE ROAD LUCKILY INTO A STRIP MALL WITH AN AUTO PARTS STORE. REMOVED GRANDSON AND CAR SEAT FROM VEHICLE TO ACCESS THE RELAY IN REAR CIRCUIT BOARD. VERY HOT. I WENT IN AND GOT NEW RELAY AND HAD TO CHANGE IT IN THE PARKING LOT. WENT STRAIGHT HOME TO DROP OFF WIFE AND GRANDSON. WENT BACK OUT TO TEST DRIVE AND SEE IF PROBLEM WAS FIXED. WORKED FOR A LITTLE WHILE AND STALLED OUT AGAIN. AGAIN RELAY BURNING HOT. HAD SON GET A NEW RELAY AND CHANGED IT AGAIN AND BROUGHT VEHICLE HOME. THE CHECK ENGINE LIGHT HAS NOW COME ON SO I TESTED VEHICLE WITH IBD MINISTER AND GAVE ME A P0230 CODE WHICH IS FOR A BAD FUEL PUMP RELAY WHICH I ALREADY KNOW. I AM GOING TO CALL CADILLAC DEALERSHIP AND HAVE IT LOOKED AT. I AM VERY SURPRISED THAT THERE ISN'T A RECALL ON THIS AS IT IS A LIFE AND SAFETY HAZARD.
MY 2009 CADILLAC DTS RECENTLY HAD A PROBLEM WITH THE STEERING, IT WAS STEERING HARD WHEN MAKING RIGHT OR LEFT TURNS AND EVENTUALLY BEGAN MAKING NOISES. I TOOK IT TO MY GM DEALER AND THEY CHECKED THE HOSES AND FLUID RECEPTACLE. ALL THEY FOUND WAS THE RECEPTACLE WAS LOW ON POWER STEERING FLUID AND I PICKED UP A BOTTLE AT AN AUTO PARTS STORE AND THEN MY STEERING WAS OK. SEVERAL WEEKS LATER MY STEERING GOT VERY HARD AND I HAD TROUBLE STEERING IT SO I STOPPED AND ADDED MORE FLUID. I RETURNED TO THE DEALER AND WAS TOLD MY POWER STEERING LINE WAS LEAKING AT ONE END WHERE IT WAS ATTACHED TO SOME METAL. MY COST WAS $402 TO REPLACE THE ONE HOSE. THIS LEAKY HOSE MADE MY CAR VERY HARD TO STEER AND I CAN'T IMAGINE WHY A STRONG HOSE LIKE THIS ONE WOULD EVER LEAK ESPECIALLY ON A VEHICLE WITH BELOW AVERAGE ANNUAL MILEAGES. THE INCIDENT OCCURRED AROUND 61,700 MILES AND COULD HAVE CAUSED A BAD ACCIDENT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE PASSENGER WAS UNABLE TO EXIT THE REAR PASSENGER DOOR DUE TO A FAULTY DOOR LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH AND HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REOCCURRED. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE MIRROR WAS POSITIONED AT A DOWNWARD ANGLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SIDE MIRROR MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED ON THE DRIVER SIDE MIRROR, WHICH WAS ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
2009 CADILLAC DTS HAS A PROBLEM WITH THE DESIGN OF HEAD RESTRAINTS. *NJ THE CONSUMER AND HIS WIFE WERE UNABLE TO RELAX THEIR SHOULDERS AGAINST THE BACK REST OF THE SEAT, BECAUSE THE HEAD REST WAS POSITIONED AT A 45 DEGREE ANGLE WHICH CAUSED THEIR HEADS TO BECOME CRUNCHED. THE CONSUMER ALSO STATED THE WINDOWS CAN'T BE RAISED OR LOWERED MIDWAY WITHOUT THEM GOING ALL THE WAY UP OR DOWN, THEY CAN'T BE STOPPED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER SIDE DOOR HANDLE BECAME INOPERABLE. THE CONTACT ENTERED THROUGH THE BACK DOOR IN ORDER TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
MY 2009 DTS HAS FACTORY INSTALLED CROME WHEELS AND THE CROME IS PEELING OFF. CADILLAC DEALER SAID THEY WERE ABUSED, BUT ALL FOUR WHEELS ARE PEELING THE SAME PLACE. DEALER WOULD DO NOTHING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WE HAVE A 2010 CADILLAC DTS. I AM 5 FEET 5 INCHES TALL AND THE HEADREST ON THE PASSENGER SIDE LEANS SO FAR FORWARD THAT I COULD NOT RIDE COMFORTABLY IN THE CAR. THE HEADREST IS TILTED FORWARD AND I COULD NOT SIT ALL THE WAY BACK IN THE SEAT AS THE HEADREST WOULD BE PUSHING ON MY HEAD. I TRIED ADJUSTING THE SEAT'S POSITION TO NO AVAIL. I HAD TO SIT WITH MY BACK NOT RESTING ON THE SEATBACK. THE DEALER'S ANSWER TO FIXING THE PROBLEM WAS TO TURN THE HEADREST BACKWARDS BUT NOW IT IS NOT SECURED IN ITS HOLDER. THE BACK SEATBELTS WERE SO POORLY DESIGNED THAT ONLY A SKINNY PERSON COULD FASTEN THEM. WE DISCOVEDRED THAT MOST OF OUR FRIENDS FOUND IT VERY DIFFICULT TO FASTEN THOSE SEATBELTS. AFTER STRUGGLING TO FASTEN THE SEATBELTS SOME FRIENDS JUST DECIDED TO LEAVE THE SEATBELTS UNFASTENED. THE DEALER'S ANSWER TO THIS WAS TO GIVE US BLACK SEATBELT EXTENDERS TO FASTEN TO THE TAN SEATBELTS. ALL OUR PASSENGERS WANT TO KNOW WHY WE HAVE THE TWO COLORS OF SEATBELTS. IT IS RATHER EMBARRASSING TO SAY IT IS A DESIGN FLAW OF THE CADILLAC! THE CAR LOOKS DOWDY WITH THE TWO COLORED SEATBELTS! A SALESMAN IN THE DEALERSHIP WHERE WE BOUGHT THE CAR INFERRED THAT THE BACK SEATBELTS COULD BE FIXED IF HE COULD WELD A LONGER MOUNTING BRACKET TO WHICH THE SEATBELTS ARE ATTACHED. HOWEVER, THE CADILLAC COMPANY WOULD NOT ALLOW THE DEALERSHIP TO DO SO AS THE DESIGN OF THE SEATBELTS CANNOT BE CHANGED EVEN THOUGH IT HAS AN OBVIOUS FLAW. WE TRIED THE BACK SEATBELTS IN A SHOWROOM CAR AND THE SAME PROBLEM WAS NOTICED. EVEN THE SERVICEMAN HAD A DIFFICULT TIME FASTENING THE BACK SEATBELTS. *TR
2009 CADILLAC DTS HAS A PROBLEM WITH THE DESIGN OF HEAD RESTRAINTS. *NJ THE CONSUMER AND HIS WIFE WERE UNABLE TO RELAX THEIR SHOULDERS AGAINST THE BACK REST OF THE SEAT, BECAUSE THE HEAD REST WAS POSITIONED AT A 45 DEGREE ANGLE WHICH CAUSED THEIR HEADS TO BECOME CRUNCHED. THE CONSUMER ALSO STATED THE WINDOWS CAN'T BE RAISED OR LOWERED MIDWAY WITHOUT THEM GOING ALL THE WAY UP OR DOWN, THEY CAN'T BE STOPPED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VEHICLE WOULD NOT START WHEN ATVTRAIN STATION. HAD TO LEAVE OVERNIGHT AND HAD IT TROUBLESHOT IN AM. A FAULTY FUEL PUMP RELAY WAS THE SUPPOSED CAUSE. CHANGED THE RELAY ON A WEDNESDAY MORNING AND CAR WAS GOOD TILL SATURDAY AFTERNOON WHEN IT STALLED OUT IN THE MIDDLE OF ROUTE 9 IN HEAVY TRAFFIC. AT THE TIME MY WIFE AND GRANDSON WERE IN THE CAR. I HAD TO PUSH THE VEHICLE OFF THE ROAD LUCKILY INTO A STRIP MALL WITH AN AUTO PARTS STORE. REMOVED GRANDSON AND CAR SEAT FROM VEHICLE TO ACCESS THE RELAY IN REAR CIRCUIT BOARD. VERY HOT. I WENT IN AND GOT NEW RELAY AND HAD TO CHANGE IT IN THE PARKING LOT. WENT STRAIGHT HOME TO DROP OFF WIFE AND GRANDSON. WENT BACK OUT TO TEST DRIVE AND SEE IF PROBLEM WAS FIXED. WORKED FOR A LITTLE WHILE AND STALLED OUT AGAIN. AGAIN RELAY BURNING HOT. HAD SON GET A NEW RELAY AND CHANGED IT AGAIN AND BROUGHT VEHICLE HOME. THE CHECK ENGINE LIGHT HAS NOW COME ON SO I TESTED VEHICLE WITH IBD MINISTER AND GAVE ME A P0230 CODE WHICH IS FOR A BAD FUEL PUMP RELAY WHICH I ALREADY KNOW. I AM GOING TO CALL CADILLAC DEALERSHIP AND HAVE IT LOOKED AT. I AM VERY SURPRISED THAT THERE ISN'T A RECALL ON THIS AS IT IS A LIFE AND SAFETY HAZARD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER INJURIES AND THE PASSENGER SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT, WHICH BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .