2004 Cadillac Escalade Esv Owner Complaints

The contact owns a 2004 Cadillac Escalade ESV. The contact stated that the ABS and traction stability warning lights were illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the shocks and struts replaced. The vehicle was repaired but continued to experience the failure. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 100,000.

NHTSA ID

11434269

Incident

Jun 15, 2021

Mileage

100,000 mi

I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.

NHTSA ID

11063905

Incident

Jan 17, 2018

Mileage

173,000 mi

RADIO SOUND GOES IN AND OUT. ALSO DOOR CHIME DOES OR DOESN'T WORK RIGHT ALONG WITH IT. IT COULD BE A SHORT OR THE BCM FROM WHAT I CAN SEE. ALSO SOMETIMES THE SUNROOF LEAKS

NHTSA ID

11012518

Incident

Jun 7, 2016

Mileage

125,000 mi

TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 30 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY AND CAUSED THE CONTACT TO SWERVE AND CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10861257

Incident

Apr 22, 2016

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING AT 58 MPH IN THE RAIN, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO TREE STUMPS AND THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10722985

Incident

Apr 30, 2015

THE STEERING WAS VERY HARD TO TURN.THEN THE POWER STEERING FLUID WAS LEAKING. BRAKES ARE LOCKING UP. BUT RIGHT BEFORE ALL THAT HAPPENED THE AIRBAG LIGHT WENT OFF. ITS NEVER BEEN HIT OR HIT ANYTHING. THE TRUCK WAS PURCHASED IN NOV.2012. WE GOT A CARFAX WITH THE VEHICLE, IT WAS CLEAN, I LOOKED FOR RECALLS AND 4 APPEARED, I ALSO CALLED CADILLAC, SPOKE TO A DEALER AND THE WOMAN SAID MY VIN NUMBER HAS NEVER BEEN RECALLED, I STATED IT WAS IN 2004 IT WAS RECALLED AND ALL THE THINGS IT WAS RECALLED FOR WAS WHAT WAS HAPPENING NOW..AT TIMES IT WAS MAKING A NOISE SHIFTING FROM PARK TO DRIVE. *TR

NHTSA ID

10523740

Incident

Jul 8, 2013

Mileage

136,000 mi

TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING AND MAKING A RIGHT TURN ON A BUMPY ROAD, THE FRONT END CLUNKED AND SOUNDED AS IF IT WERE COMING APART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE INTERMEDIATE SHAFT WAS THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OUTSIDE THE WARRANTY AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ID

10358510

Incident

Jun 16, 2010

Mileage

40,000 mi

2004 ESCALADE ESV; SPEEDOMETER AT ABOUT 70,000 MILES BEGAN TO GO HAYWIRE, SOMETIMES STICKING ON 0MPH OTHER TIMES ON 140MPH. AFTER A FEW DAYS OF THIS IT STOPPED WORKING ALL TOGETHER. I TOOK THE CAR INTO A DEALERSHIP FOR AN ELECTRICAL ISSUE AND TOLD THEM TO PLEASE LOOK AT THE SPEEDOMETER BECAUSE ITS NOT WORKING. THEY REFUSED TO FIX IT SAYING IT HAD MORE THAN 70,000 MI...THAT WAS 2008 AND IT HASN'T WORKED SINCE. I ESTIMATE MY SPEED BY THE TACHOMETER (NOT SAFE)...ORIGINAL BROKEN PART IS STILL INSTALLED...I AM THE ORIGINAL OWNER OF THIS VEHICLE. *TR

NHTSA ID

10352547

Incident

Apr 1, 2008

Mileage

72,000 mi

PREMATURE FUEL PUMP FAILURE WITH NO ERROR CODE OR WARNING. OCCURRED ON A LOW TRAFFIC AREA HAVING NO COLLISION OR INJURIES. VEH IS 2004 CADILLAC ESCALADE ESV WITH 67 K MILES. TOTAL LOSS OF POWER CONTROLS. *TR

NHTSA ID

10331296

Incident

May 15, 2010

Mileage

67,849 mi

MY 2004 CADILLAC ESCALADE ESV, THE FACTORY CHROME WHEELS HAVE RUSTED AND PEELED AND INTERFERES WITH SAFETY SENSORS ASSOCIATED WITH TIRES. THIS HAS BEEN A PROGRESSIVE PROBLEM SINCE THE FIRST TIME THE TIRES WERE ROTATED AT 6 MONTHS. THE MANUFACTURER HAS REFUSED TO CORRECT THE ONGOING PROBLEM. *TR

NHTSA ID

10259747

Incident

Jun 1, 2005

Mileage

6,800 mi

TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. THE CONTACT EXPERIENCED ISSUES WITH THE STEERING IN THE VEHICLE WHILE ATTEMPTING TO PARK. SHE NOTICED THAT THE POWER STEERING WOULD LOCK UP, CAUSING HER TO WRESTLE WITH THE STEERING WHEEL TO PARK AND MOVE THE WHEEL TO THE LEFT OR RIGHT. THE CONTACT HAD TO USE GREAT EFFORT TO TURN THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V045000 (SERVICE BRAKES, HYDRAULIC). SHE WAS REFERRED TO THE DEALER AND THEY STATED THAT SHE WOULD HAVE TO REPAIR A FAILURE WITHIN THE STEERING GEAR BOX BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE REPAIR WOULD COST $1,100. THE CONTACT ASKED IF SHE COULD GET A SECOND OPINION AT A REPAIR SHOP, BUT THE MANUFACTURER REFUSED. THE MANUFACTURER STATED THAT THEY WOULD NOT TAKE THE OPINION OF ANOTHER MECHANIC INTO CONSIDERATION, IF THEY WERE NOT AN AUTHORIZED DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 57,790 AND FAILURE MILEAGE WAS 57,699. UPDATED 02/05/09 *BF UPDATED 02/09/09. *JB

NHTSA ID

10255189

Incident

Dec 25, 2008

Mileage

57,699 mi

THE NEEDLE ON THE SPEEDOMETER OF MY 2004 CADILLAC ESCALADE WILL STICK OR SLOWLY DROP DOWN TO 0 WHILE DRIVING. IT APPEARS TO ONLY HAPPEN AT NIGHT TIME WHILE THE LIGHTS ARE ON. *TR

NHTSA ID

10252483

Incident

Aug 2, 2008

WE HAVE A 2004 CADILLAC ESCALADE. A FEW WEEKS AGO THE RIGHT REAR SEAT WARMER CAUGHT ON FIRE. WE TOOK IT TO THE CLOSEST DEALERSHIP AND THEY BAGGED IT WHILE IT WAS STILL SMOKING AND PUT OIT BACK IN CAR AND SPRAYED FREBREEZE IN THE CAR AND SENT US ON OUR WAY AS IF NOTHING HAPPENED AT ALL. THEY DID NOT EVEN GIVE US SOMETHING STATING WE WERE THERE. MY BIGGEST CONCERN IS HAVING IT FIXED AND LETTING OTHERS KNOW SO THIS DOES NOT HAPPEN TO ANYONE ELSE.OUR DAUGHTER WAS ASLEEP ON TOP OF TWO PILLOWS LAYING ON THE SEAT.NOW EVERYTHING IS DRAGGING SUCH AS ALL THE WINDOWS. IT IS ACTING UP BAD. THANK YOU FOR YOUR TIME. *TR

NHTSA ID

10241980

Incident

Aug 15, 2008

Mileage

77,000 mi

VEHICLE HAS DEFECTIVE SPEEDOMETER THAT STICKS AND WILL DEALER AND GM WILL NOT COVER UNDER RECALL LAWSUIT. TOO MANY MILES. *TR

NHTSA ID

10241365

Incident

Sep 8, 2008

Mileage

88,000 mi

SPEEDOMETER STICKS AND IS NOT ACCURATE. THERE IS A POLICY SET UP TO FIX ONLY THOSE VEHICLES UNDER 70000 MILES. WHY IS MY VEHICLE BEING EXCLUDED? I HAVE 88,000 MILES ON MY 2004 CADILLAC ESCALADE ESV. THE DEALER, KEY CADILLAC IN EDINA MINNESOTA WILL NOT COVER THE REPAIR. A BROKEN SPEEDOMETER THAT HAS BEEN PROVEN TO BE A MANUFACTURER DEFECT IS A SAFETY ISSUE. A RECALL OF THIS PROBLEM IS JUSTIFIED. *TR

NHTSA ID

10240692

Incident

Sep 2, 2008

Mileage

88,000 mi

HAD MY ESCALADE ESV IN SEVERAL TIMES FOR SERVICE ON THE TRANSMISSION, AT 122,000 MY 3RD AND OVERDRIVE BAND BROKE LEAVING ME STRANDING IN GILROY CALIFORNIA, NOT A BAD PLACE REALLY NICE PEOPLE. WROTE A LETTER TO THE CHAIRMAN OF GM, RECEIVED A PHONE CALL FROM SOMEONE NAMED AMY, AND HERE IS THE DIALOGUE: I AM SORRY THIS HAPPEN WE CAN'T DO ANYTHING, NO WONDER GM IS LOSING MARKET SHARE. *TR

NHTSA ID

10219548

Incident

Feb 6, 2008

Mileage

122,558 mi

TL* - THE CONTACT STATED THAT WOULD GO INTO GEAR WITH THE IGNITION BEING IN THE ACCESSORY POSITION WITHOUT DEPRESSING THE BRAKE. THE CONTACT STATED THAT WHILE HIS SON WAS IN THE VEHICLE THE KEY WAS ON ACCESSORY POSITION, AND THE CHILD PULLED THE GEAR SHIFT INTO REVERSE, CAUSING THE VEHICLE TO STRIKE ANOTHER VEHICLE. WHEN HE TOOK THE VEHICLE TO THE DEALERSHIP THEY STATED TO THE CONTACT THAT, THE REASON THAT YOU CAN PULL THE GEAR SHIFT IS IN CASE YOU NEED TO TOW THE VEHICLE, SO YOU CAN SET IT IN NEUTRAL. CONTACT CAN PROVIDE PICTURES IF NEEDED. *AK

NHTSA ID

10177217

Incident

Oct 13, 2006

Mileage

29,800 mi

ON JULY 16TH, 2005; I WAS INVOLVED IN A LIFE CHANGING, SINGLE VEHICLE AUTO ACCIDENT. I STRUCK A HILL WITH THE FRONT RIGHT SIDE OF THE VEHICLE WITH ENOUGH EXCESSIVE FORCE TO FLIP THIS CADILLAC ESCALADE HEAD FIRST. THE ESCALADE FLIPPED TWICE, IMPACTING THE FRONT OF THE VEHICLE AND LANDING UP SIDE DOWN. ASTONISHINGLY, OUT OF THE FOUR AIR BAGS IN THIS VEHICLE, NOT ONE OF THEM DEPLOYED. I PURCHASED THIS 2004 ESCALADE BRAND NEW AND AT THE TIME OF THE ACCIDENT IT ONLY HAD 15,000 MILES. THE VEHICLE IS A TOTAL LOSS AND IT IS UTTERLY UNBELIEVABLE THAT THE AIR BAGS DID NOT DEPLOY. I WAS SO IMPRESSED WITH THE RAVED REVIEWS, CONSUMER REPORTS INCLUDING SAFETY FEATURES, AND STYLISH BODY THAT THIS CADILLAC ESCALADE BECAME THE VEHICLE OF MY DREAMS. NEEDLESS TO SAY, I AM VERY DISAPPOINTED WITH MY CADILLAC EXPERIENCE. I DO NOT TRUST THIS VEHICLE ENOUGH TO GET INTO ANOTHER ONE. I KNOW THAT I AM ONLY HERE BECAUSE GOD DECIDED THE SPARE MY LIFE. AS A DIRECT RESULT OF THIS ACCIDENT I FREQUENTLY SUFFER SEVERE MIGRAINES, DIZZY SPELLS, BLURRED VISION, MEMORY LOSS, AND ANXIETY/PANIC ATTACKS ALL WHICH KEEP ME FROM SLEEPING. IT IS EXTREMELY DIFFICULT TO COMMUTE FROM DOCTORS APPOINTMENTS AND WORK FOR FEAR OF ANOTHER ACCIDENT. THE NEXT WEEK I HAD SEVERE CHEST, SHOULDER AND LOWER BACK PAINS; ALL OF WHICH I AM BEING TREATED FOR ON A REGULAR BASIS. I ALSO SEEK TREATMENT FROM A NEUROLOGIST FOR THE HEAD INJURY. I BELIEVE THAT THIS VEHICLE HAS A SERIOUS PROBLEM WITH THE AIR BAGS AND GM SHOULD STRONGLY CONSIDER INVESTIGATING THIS MATTER. *NM

NHTSA ID

10139277

Incident

Jul 16, 2005

FIRST OCCURANCE: 3/05 NOTICED TIRE PRESSURE GAUGE LIGHT UP IN VEHICLE, WENT TO GAS STATION CHECKED ALL TIRES AND FILLED FRONT PASSENGER TIRE. ONE DAY LATER SAME TIRE PRESSURE LIGHT ON, WENT TO TIRE SHOP TO FIX FLAT TIRE AND WAS TOLD THAT THE RIM HAD THREE HAIR LINE CRACKS IN IT , TOOK RIM TO DEALER AND DEALER WOULD NOT REPLACE. SECOND OCCURANCE: 7/05 SAME THING HAPPENS BUT TO FRONT DRIVER SIDE RIM. THE VEHICLE HASN'T EVEN BEEN DRIVEN ENOUGH TO GET A FLAT TIRE LET ALONE A RIM WITH TWO HAIR LINE CRACKS IN IT. DEALER WILL NOT TAKE RESPONSIBILITY FOR THESE RIMS, AND WON'T EVEN DISCUSS THE POSSIBILITY OF A DEFECT. I STILL HAVE BOTH THE RIMS. I HOPE YOU CAN HELP ME IN THIS MATTER. THANKS ANDREA BENSON

NHTSA ID

10127562

Incident

Jun 24, 2005

THE LEFT REAR WHEEL BEARING FAILED ON A NEW 2004 CADILLAC ESCALADE ESV WHILE DRIVING ON THE FREEWAY. THE ABS AND TRACTION CONTROL WARNING LIGHTS WENT ON AND THE A SERVICE TRACTION CONTROL MESSAGE ON THE DASH. THERE WAS NO NOISE OR WARNING PRIOR. AFTER THE BEARING SEIZED, THE AXEL SNAPPED AND THE ONLY THING HOLDING THE WHEEL ON WAS THE BRAKE CALIPER. THE NEAREST DEALERSHIP REPLACED THE ENTIRE REAR AXEL, DIFFERENTIAL ASSEMBLY. I HAVE HEARD OF WHEEL FAILURES ON CHEVROLET AVALANCHE TRUCK'S ALSO (SAME CHASSIS). MY CONCERN IS THAT THERE IS A COMPONENT PROBLEM WITH THE WHEEL BEARING ON THESE TRUCKS WHICH COULD BE CATASTROPHIC. *JB

NHTSA ID

10107628

Incident

Jan 2, 2005

Mileage

6,000 mi

MY COMPLAINT IS WITH YOUR ASSESSMENT THAT I MIGHT GET "CONFUSED" BY INFORMAITION FURNISHED BY AUTOMAKERS REGARDING SAFETY DEFECTS PERHAPS YOU ARE A LITTLE CONFUSED ABOUT YOUR RESPONSIBILITIES. YOUR ARROGANCE ASTOUNDS ME.*AK IT APPEARS YOU ARE NO BETTER THAN THE FDA, A SORRY BUNCH OF DRUG COMPANY PUPPETS

NHTSA ID

10088524

Incident

Aug 25, 2004

WHILE DRIVING AT 65 MPH, SMOKE STARTED TO COME OUT FROM THE BACK AND SIDE OF THE VEHICLE. THE CONSUMER NOTICED OIL SPLATTERED ALL OVER THE TRUNK AND THE ROAD WHEN THEY PULLED OVER. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND INDICATED THAT THE SERVO WASN'T INSTALLED PROPERLY AT THE FACTORY, WHICH RESULTED IN TRANSMISSION TO LEAK OIL. *LA

NHTSA ID

10071898

Incident

Apr 20, 2004

Mileage

1,400 mi