Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Nov 27, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 21, 2014
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2009 Cadillac Escalade Esv. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
ElectricalEngineFuel system
Filed Nov 27, 2020
INITIALLY MY FUEL GAUGE STOPPED WORKING. I ASSUMED IT FAILED AND WAS GOING TO HAVE IT REPLACED. THE FOLLOWING DAY WHEN I STARTED THE CAR THE ENGINE LIGHT CAME ON, AND I THOUGHT IT MIGHT HAVE SOMETHING TO DO WITH THE FUEL GAUGE ISSUE. I WAS ON MY WAY TO DROP THE CAR OFF AT THE DEALER THE SAME DAY AND WHILE DRIVING A WARNING MESSAGE STATED THAT THE TRACTION CONTROL WAS INOPERABLE, IT THEN WENT INTO LIMP MODE. I BARELY MADE IT OFF THE HIGHWAY. WHEN I PULLED INTO A SAFE LOCATION I HEARD A POP UNDER THE CAR AND EVERYTHING STARTED SHUTTING DOWN. THE ENGINE STARTED SPUTTERING, EVENTUALLY QUITTING. I LOOKED UNDER THE CAR AND AFTER CRAWLING AROUND I NOTICED THE WIRING CLIPS HOLDING THE WIRE LOOM ABOVE THE FRONT DRIVE SHAFT HAD FAILED. THE WIRING LOOM HAS ENOUGH SLACK IN IT TO THEN WRAP ITSELF AROUND THE FRONT DRIVE SHAFT, FINALLY SNAPPING THE WIRES. A TOTAL OF 9 WIRES SNAPPED. THIS IS MOST LIKELY ONLY AN ISSUE FOR THOSE WITH AWD AS IT WAS THE FRONT DRIVE SHAFT THAT THE WIRES FINALLY WRAPPED AROUND AND CAUSED MULTIPLE SYSTEMS TO FAIL IMMEDIATELY. LUCKILY IT WAS DURING THE DAY IN AN AREA I WAS FAMILIAR WITH. HAD THIS HAPPENED AT NIGHT OR ON A TRIP, THIS COULD HAVE TURNED INTO AN ENTIRELY DIFFERENT ISSUE. A MUCH MORE DANGEROUS ONE.
NHTSA ID
11376713
Incident
Nov 25, 2020
Mileage
162,000 mi
Airbags
Filed Sep 1, 2020
AIRBAG LIGHT STAY ON AND IT WILL NOT GO AWAY. I AM UNABLE TO PASS SAFETY INSPECTION BECAUSE OF THAT. 07/06/2016 MANUFACTURER SAFETY RECALL ISSUED NHTSA #16V381 RECALL #2049151 PASSENGER AIRBAG INFLATORS STATUS: REMEDY NOT YET AVAILABLE
NHTSA ID
11352448
Incident
May 27, 2016
BrakesEngineFuel system
Filed Oct 6, 2016
STUCK THROTTLE AT 4000+ RPMS: WHILE PASSING A CAR ON A STRAIGHT TWO LANE HIGHWAY, THE ENGINE STAYED AT 4000 RPMS OR GREATER AFTER THE THROTTLE PEDAL WAS RELEASED. NO CARPET OR FLOOR MAT WAS IMPEDING THE THROTTLE PEDAL. THE PEDAL WAS PRESSED HARD AND RELEASE SEVERAL TIMES TO TRY TO DISENGAGE THE THROTTLE BUT RPMS STAY ABOVE 4000 RPMS. THE TRANSMISSION WAS PLACED INTO THE MANUAL POSITION BUT RPMS CONTINUED TO STAY ABOVE 4000 FOR APPROXIMATELY 3.5 MILES AND 2.5 MINUTES WITH THE VEHICLE UNCONTROLLABLY GOING IN EXCESS OF 90 MPH. THE BRAKE PEDAL WAS APPLIED THROUGHOUT THE STUCK THROTTLE EVENT BUT THE BRAKES BECAME OVERHEATED AND INEFFECTIVE. EVENTUALLY THE VEHICLE GEAR SHIFT SELECTOR WAS MOVED INTO THE NEUTRAL POSITION AND THE VEHICLE COASTED TO A STOP WITH THE RPMS STILL AT 4000+ PRMS. WHILE STOPPED THE IGNITION WAS TURNED OFF AND ONLY THEN DID THE RPMS GO FROM 4000+ TO ZERO. THE CADILLAC DEALER STATED THEY REMOVED THE THROTTLE BODY AND REPLACED THE THROTTLE BODY SENSOR TO REPAIR THE STUCK THROTTLE ISSUE.
NHTSA ID
10914374
Incident
Jul 8, 2016
Mileage
79,200 mi
Airbags
Filed Aug 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10893134
Incident
May 23, 2016
Fuel system
Filed Feb 18, 2015
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. AFTER STARTING THE ENGINE, THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE DEALER DIAGNOSED THAT THE FUEL MODULE AND FUEL PUMP WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
NHTSA ID
10684048
Incident
Jan 19, 2015
Mileage
60,000 mi
Airbags
Filed Nov 21, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 60 MPH, A TRACTOR TRAILER CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO A HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD TO BE EVALUATED FOR DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000.
NHTSA ID
10660101
Incident
Nov 20, 2014
Mileage
47,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.