Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Sep 14, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
64%
of 14 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2008 Cadillac Escalade Ext submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Sep 14, 2023
The contact owns a 2008 Cadillac Escalade EXT. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The infotainment display displayed a message indicating that the air bags were off, potentially compromising vehicle safety. The vehicle was taken to the dealer, who was unable to provide a cause for the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V050000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 123,000.
NHTSA ID
11544534
Incident
Sep 14, 2023
Mileage
123,000 mi
Airbags
Filed Dec 27, 2021
Takata recall. The contact owns a 2008 Cadillac Escalade EXT. The contact received a recall notice for NHTSA Campaign Number 21V052000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he would have to sign a waiver to ensure that the dealer would not be held responsible for any damages to the vehicle. The manufacturer was then notified of the issue and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact declined to sign the waiver and the vehicle was not repaired. The contact stated that the manufacturer should cover the cost of the dashboard because of the recall. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11445061
Incident
Feb 1, 2021
Airbags
Filed Jan 7, 2018
TAKATA RECALL I DO NOT WANT THE VEHICLE. I WOULD LIKE A CREDIT TOWARDS A NEW CADILLAC.
NHTSA ID
11061028
Incident
Jan 7, 2018
Airbags
Filed Dec 29, 2017
TAKATA RECALL - HAVE BEEN CONTACTING OUR DEALERSHIP SEVERAL TIMES SINCE RECEIVING THE RECALL NOTICE REQUESTING NEW AIRBAGS. THE DEALERSHIP HAS BEEN RESPONDING THAT THE RECALL IS STILL NOT REQUIRED, THAT THE MANUFACTURER WAS FIGHTING THE RECALL. WE HAVE EVEN STATED THAT WE WOULD LIKE TO PAY FOR THE REPLACEMENTS AND GET A REIMBURSEMENT LATER. HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE. ARE ON A WAITING LIST. SINCE WE WERE JUST WANTING OUR FREE REPLACEMENTS, WE WERE NOT TOO CONCERNED ABOUT THE BANKRUPTCY. HAD IT ON OUR CALENDAR FOLLOW UP BEFORE 2018. CHECKED THE WEBSITE TODAY, TURNS OUT THE DEADLINE WAS THE 27TH OF DECEMBER. WE DON'T WANT TO BE IN A LAWSUIT. WE JUST WANT OUR CAR TO BE SAFE. WE EVEN ASKED THAT OUR AIRBAGS BE DISCONNECTED UNTIL THE PARTS ARE AVAILABLE AND WERE TOLD THAT THIS IS NOT POSSIBLE. ANY HELP POSSIBLE? THANK YOU.
NHTSA ID
11057500
Incident
Dec 29, 2017
Airbags
Filed Nov 27, 2017
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAVID TAYLOR CADILLAC IN HOUSTON, TEXAS 77074 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11048710
Incident
May 27, 2016
Airbags
Filed Nov 22, 2017
RECALL ON PARTS WITH NO REMEDY
NHTSA ID
11047995
Incident
Nov 22, 2017
Airbags
Filed Aug 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION CADILLAC WEST PALM BEACH LOCATED AT 2101 45TH ST, WEST PALM BEACH, FL 33407; (561) 291-6025) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11011997
Incident
May 27, 2016
Airbags
Filed Jun 20, 2017
TAMARA RECALL. SERVICE AIRBAG LIGHT IS ON. DEALER SAID THEY CAN NOT FIX THE RECALLED ITEM BECAUSE THE MANUFACTURER IS NOT PROVIDING THE REPLACEMENT PART. HELP!
NHTSA ID
11000270
Incident
Jun 20, 2017
Airbags
Filed May 10, 2010
Crash reported1 injury reported
MY 2008 CADILLAC ESCALADE EXT HIT ON DRIVERS SIDE WHEEL WELL AND DRIVERS SIDE DOOR, I HAVE TWO CURTAIN AIRBAGS ON THIS SIDE AND THEY DID NOT DEPLOY. BOTH OF MY FRONT WHEELS WERE DETACHED DUE TO THE IMPACT OF A MID-SIZE MINI VAN AT A RATE OF OVER 40 MILES PER HR. JUST A CAUSE FOR CONCERN SINCE THE SENSOR WAS LOCATED IN THE AREA OF THE IMPACT. WAS INFORMED BY A LOCAL DEALERSHIP THAT A SIMILAR MAKE & MODEL HAD BOTH CURTAIN AIRBAGS DEPLOY DUE TO OWNER SIMPLY RUNNING A 6INCH CURB. *TR
NHTSA ID
10329814
Incident
Apr 7, 2010
Mileage
20,600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.