Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 18 NHTSA owner-reported complaints for the 2009 Cadillac Escalade Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–18 of 18
I WENT TO REPLACE /REPAIR MY VEHICLE AND THERE WAS A 5 MONTH BACK ORDER FOR A HYBRID BATTERY FROM CHINA. IF I HAVE TO WAIT THAT LONG FOR GM TO PRODUCE PARTS THEY SHOULD RECALL THE VEHICLE. I TRIED TO USE AN AFTERMARKET PROGRAM AND I'M STILL HAVING ISSUES WITH MY TRUCK. HYBRID IS IMPORTANT FOR THE CAR AS THE VEHICLE GOES INTO LIMP MODE WITH LIMITED POWER OR NO THROTTLE RESPONSE AT ALL.
THE TOP CLEAR COAT OF THE PAINT IN THE MIDDLE COLUMNS, BETWEEN THE DOORS, BOTH SIDES, IS PEELING OR GOING OUT. THE CADILLAC DEALER (BROGAN CADILLAC) IN TOTOWA, NJ TOLD ME THAT IS NORMAL, I AM THINKING THEY ARE WRONG, BUT MAYBE I'M WRONG.
IN MY CADY ESCALADE THE TOP COVER OF THE DASHBOARD IS BREAKING AND CUT PHYSICALLY THE DASHBOARD AND POPPING UP.
MY HYBRID ESCALADE HAS NO EXTRA POWER IN REQUESTING THAT AFTER PRESS DOWN THE GAS PEDAL TO GET MORE NECESSARY POWER TO ENTRY IN HIGHWAY THE CAR SHOWS SOMETHING IS HOLDING THE CAR. I DO NOT IF NORMAL OR NOT. THAT HAPPENS ALL THE TIME.
MY CHECK ENGINE LIGHT CAME ON AFTER MY VEHICLE MADE A NOISE FROM THE TAIL PIPE AND WHEN I PUSH ON THE GAS PEDAL MY VEHICLE STALLS OUT AND THE SUSPENSION THE VOLTAGE AND STABILITY READS ACROSS MY INFORMATION SCREEN. IT HAPPENS TO ALL THE TIME WEATHER I'M IN MOTION OR IN PARKED OR JUST SITTING THERE AT A RED LIGHT.
GM MUST RECALL ALL ESCALADE 2009 FOR ENGINE LOW OIL PRESSURE IN ALL VEHICLES OF THIS YEAR, DUE TO CAM PROBLEMS. GM KNOWS IT, BUT AVOIDING IT.
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
TAKATA RECALL. MYSELF, MY FAMILY, FRIENDS, AND ASSOCIATES HAVE BEEN EXPOSED TO THE TAKATA INFLATOR WHICH COULD HAVE CAUSED SERIOUS PHYSICAL INJURY OR DEATH. IT IS A TICKING TIME BOMB AS I CONTINUE TO DRIVE THE VEHICLE AND GM WILL NOT REPLACE IT.
TAKATA RECALL: THE RECALL WAS INITIATED MAY 2016, IT IS NOW OCTOBER 2017. THE RECALL STILL READS AS "NO REMEDY." I HAVE BEEN TOLD I AM UNABLE TO SELL MY CAR WITH AN OPEN RECALL. I HAVE BEEN WAITING MORE THAN A YEAR TO SELL MY CAR, AND IT CONTINUES TO DEPRECIATE, WHICH IS CREATING A LOSS FOR ME. ADDITIONALLY, I AM UNABLE TO CHOOSE TO DRIVE A DIFFERENT VEHICLE. PLEASE ADVISE.
ELECTRONIC POWER STEERING CONTROL MODULE AND THE STEERING RACK & PINION (PART NUMBER 20870559). LESS THAN ONE MONTH AFTER PURCHASING THIS VEHICLE I WAS TURNING LEFT TO MANEUVER OUT OF A TIGHT SPOT AND THE VEHICLE CHIMED, GAVE AN ALERT, AND MY STEERING BECAME MANUAL. IT SPENT SEVERAL WEEKS IN THE SHOP BECAUSE THE PART WAS UNAVAILABLE LOCALLY AND HAD TO BE SHIPPED IN FROM CANADA. REPAIRED AND HAD LESS THAN A WEEK AND LOST CONTROL AGAIN. THIS TIME I WAS BACKING OUT OF MY DRIVEWAY AND TURNING TO LEAVE - SAME PROCESS. WHAT IF I WAS TURNING ON A CURVE GOING 70? WHAT IF I WAS USING CRUISE? WHAT IS I HAD A SHARP CURVE THAT POPPED UP AND I LOST CONTROL? READING SIMILAR RECALLS FROM 2004 AND 2014 OF STEERING ISSUES. I BELIEVE THIS VEHICLE WAS OVERLOOKED IN THE RECALL AND CAN CAUSE SERIOUS ISSUES IF NOT DISCOVERED. HAVE BEEN WITHOUT A CAR FOR A MONTH. TOO MANY SIMILARITIES TO THE PREVIOUS RECALLL NOT TO BE INCLUDED!
EXPERIENCED INTERMITTENT ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, ILLUMINATION OF DIAGNOSTIC TROUBLE CODES INCLUDING SERVICE BRAKES SOON, REDUCED ENGINE POWER, STABILITRAK, BATTERY AND STALLING OF VEHICLE. TAKEN TO THE DEALER FOR SERVICE REPEATEDLY AND DEALER CANNOT DIAGNOSE. ALSO CONTACTED GM TO NO AVAIL. SEARCHED ONLINE AND DISCOVERED THAT A RECALL WAS ISSUED BY THE NHTSA: ORIGINAL RECALL FROM THE NHTSA MANUFACTURER'S REPORT DATE: MAY 18, 2009 NHTSA CAMPAIGN ID NUMBER: 09V154000 NHTSA ACTION NUMBER: N/A COMPONENT: FUEL SYSTEM, GASOLINE POTENTIAL NUMBER OF UNITS AFFECTED: 27,188 MANUFACTURER SHOULD REPLACE A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. HOWEVER, THE MANUFACTURER HAS REFUSED TO DIAGNOSE AND IS NOT OFFERING ANY FURTHER ASSISTANCE. EVEN THOUGH I HAVE TAKEN THE VEHICLE TO THE DEALER REPEATEDLY.
BEGINNING IN OR AROUND OCTOBER 2014, MY CADILLAC ESCALADE HYBRID WITH 107,000 MILES BEGAN MALFUNCTIONING WHEREBY VARIOUS LIGHTS, ALERTS AND WARNING SIGNALS BEGAN ACTIVATING INTERMITTENTLY INCLUDING THE BRAKE, ENGINE, STABILITRAK, HYBRID SYSTEM, TRACTION CONTROL AND REDUCED ENGINE POWER SIGNALS TO NAME A FEW. MORE LIGHTS THAN I CAN REMEMBER WOULD ACTIVATE AND THE CAR WOULD STALL FROM 65MPH TO 30MPH WHILE ON THE HIGHWAY WITH NO WARNING. ALSO, THE CAR SOMETIMES STALLS WITH NO WARNING. I HAVE RETURNED TO THE DEALER REPEATEDLY AND AT FIRST I WAS TOLD THE SYSTEM RESET AND THEY COULD NOT FIND ANY ISSUE. THEN I WAS TOLD THE ISSUE WAS THE ENGINE AND CHARGED THOUSANDS OF DOLLARS BUT THE PROBLEMS CONTINUED. THEN I WAS TOLD I NEEDED A NEW BATTERY WHICH I PAID FOR BUT THE PROBLEMS CONTINUED. AFTER APPROXIMATELY FIVE SERVICE TRIPS THOUSANDS OF DOLLARS AND MANY COMPLAINTS AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, CROWN CADILLAC, AND CALLS TO THE GM CUSTOMER ASSISTANCE CENTER, AN ENGINEER DIAGNOSED THE PROBLEM AS RELATING TO THE SENSORY POWER MODULE IN FEBRUARY 2015. THE VEHICLE RAN AS IT SHOULD FROM FEBRUARY UNTIL DECEMBER. HOWEVER, IN LATE DECEMBER 2015 THE SAME ISSUES BEGAN AGAIN. FRUSTRATED WITH THE ORIGINAL DEALER, I HAD THE VEHICLE TOWED INTO ANOTHER DEALERSHIP WHERE OUR OTHER NON-HYBRID CADILLAC WAS PURCHASED. THE SERVICE DEPARTMENT KEPT THE ESCALADE FOR OVER A WEEK FOR DIAGNOSIS BUT WAS UNABLE TO DUPLICATE THE CODES OR MAKE ANY REPAIRS. I WAS INSTRUCTED TO PICK THE CAR UP ON JANUARY 12, 2016. TODAY, JANUARY 17, LESS THAN ONE WEEK LATER, THE CAR STALLED OUT AND THE ALERT LIGHTS BEGAN AGAIN. I FEEL VERY UNSAFE AND TRAPPED WITH THIS MALFUNCTIONING AND DEFECTIVE CAR THAT IT SEEMS EVEN ITS MANUFACTURER CANNOT DIAGNOSE OR REPAIR.
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AT A TRAFFIC LIGHT. THE CONTACT HAD TO QUICKLY SHIFT INTO PARK AND TURN THE VEHICLE OFF IN ORDER TO STOP. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE SITTING IN THE DRIVEWAY WHEN THE TRUCK WAS RUNNING ALL OF THE BRAKE FLUID LEAKED OUT. REPLACED THE FLUID AND IT LEAKED OUT AGAIN. CALLED DEALER AND THEY TOLD ME TO BRING IT RIGHT IN NO APPOINTMENT NEEDED. PRIOR TOO THAT THERE HAD BEEN OCCASIONAL PROBLEMS RELEASING THE PARKING BRAKE. IT WAS STILL UNDER WARRANTY IT TOOK OVER A WEEK AND WAS TOLD THE BRAKE LINES HAD TO BE REPLACED. *JS
WHILE TRAVELING AT HIGHWAY SPEED OF 70 MPH, THE ENGINE POWER GOT REDUCED ABRUPTLY WITHOUT ANY WARNING AND THE VEHICLE SPEED REDUCED TO ABOUT 30 MPH. THIS ABRUPT LOSS OF ENGINE POWER AND REDUCTION OF SPEED FROM 70 MPH TO 30 MPH CAUSED NEAR-CRASH CONDITIONS ON A BUSY HIGHWAY WHERE ALL VEHICLES WERE TRAVELING UNIFORMLY AT 70 MPH, NARROWLY AVOIDING MULTIPLE COLLISIONS. THE CHECK ENGINE WARNING LIGHTS CAME ON. AFTER STOPPING THE VEHICLE AT A LAY-BY FOR A FEW MINUTES, EVERYTHING RETURNED BACK TO NORMAL. THE CHECK ENGINE WARNING LIGHTS WENT OFF. SUBSEQUENTLY, THIS PROBLEM HAS BEEN COMING UP INTERMITTENTLY WITHOUT ANY WARNING AND RETURNING TO NORMAL BY ITSELF. THIS IS A SAFETY HAZARD WHICH CAN CAUSE SERIOUS ACCIDENTS AND INJURIES. *TR
I DRIVE A 2009 CADILLAC ESCALADE HYBRID. THE POWER ON THE BRAKES WENT OUT, TO WHERE I ONLY HAD ABOUT 5% BREAKING POWER. LUCKILY THERE WAS NO ONE IN FRONT OF ME AND I WAS GOING SLOW, SO NO ACCIDENT WAS CAUSED. THREE ERROR CODES CAME UP ON MY DASHBOARD, "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK", AND "SERVICE BRAKES SOON". I HAD MY VEHICLE TOWED TO THE NEAREST CADILLAC DEALERSHIP. THIS IS THE SECOND TIME I HAVE LOST MY BREAKS WHILE DRIVING. THE FIRST TIME IT HAPPENED, EVERYTHING STARTED UP NORMAL AGAIN AND WORKED AFTER I TURNED OFF THE ENGINE AND TURNED IT BACK ON. AFTER THE FIRST INCIDENT, I TOOK IT TO THE DEALERSHIP BUT THEY COULD NOT RECREATE THE PROBLEM. NOW AFTER THIS INCIDENT I AM SCARED TO DRIVE THAT CAR. HAVING MY BRAKES GIVE OUT WHILE DRIVING IS THE MOST SCARY THING THAT'S EVER HAPPENED TO ME AND IS NOT AN ISSUE THAT CAN GO UNRESOLVED. THE WORST PART ABOUT THIS IS AFTER RESEARCHING THE ISSUE ON THE INTERNET AND FORUMS, OTHER GENERAL MOTORS (GM) HYBRID OWNERS HAVE HAD THE SAME ISSUES WITH LOSING THE BREAKING SYSTEM. EXACTLY THE SAME ISSUE! SOME HAVE FALLEN UNDER THE LEMON LAW AND HAVE GOTTEN NEW VEHICLES. I AM NOT SURE WHAT MY VEHICLE FALLS UNDER BUT I AM WAITING TO FIND OUT. IN THE MEANTIME THIS ISSUE NEEDS TO BE INVESTIGATED BECAUSE THIS IS NOT THE AIR CONDITIONING GOING OUT OR A MINOR DEFECT, THIS IS A LIFE AND DEATH SITUATION. FROM MY INVESTIGATIONS, THIS IS NOT AN ISOLATED SITUATION AND I WONDER WHY THERE HASN'T BEEN SOME KIND OF RECALL. PLEASE GOOGLE SEARCH "GM HYBRID BRAKE ISSUES" AND YOU WILL FIND MANY OTHERS ALL EXPERIENCING THE SAME PROBLEM. PLEASE HELP AS NOT ONLY MY LIFE BUT THE LIFE OF OTHERS ARE IN DANGER IF NOTHING IS DONE ABOUT THIS. *KB
THE ENGINE HAS STALLED WITH A WARNING ON MESSAGE CENTER SAYING, "REDUCED ENGINE POWER AND OIL PRESSURE LOW. TURN OFF ENGINE." THE SUV WILL ALSO GO "DEAD" WHEN TRYING TO START THE ENGINE SOMETIMES. AFTER WAITING A FEW SECONDS AND TURNING THE IGNITION KEY AGAIN, THE SUV WILL CRANK. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 7 TIMES WITH CONSECUTIVE "CHECK ENGINE" LIGHTS ILLUMINATING WITHIN HOURS AFTER THE REPAIR. DIAGNOSTIC TROUBLE CODES HAVE REPORTED MULTIPLE SENSORS FAILING, INCLUDING THE KNOCK SENSOR ON BANK 1 (THREE TIMES). THE PROBLEM HAS NOT BEEN CORRECTED, AS THE KNOCK SENSOR HAS FAILED AND THE CAR WOULD NEED TO BE RETURNED FOR THE 8TH REPAIR IN LESS THAN THREE MONTHS. *TR
2009 CADILLAC ESCALADE HYBRID SIDE AIRBAGS WENT OFF LATE IN CRASH AND CAUSED MORE INJURY, FRAME DID NOT HOLD DUE TO EXTRA HYBRID WEIGHT, ONSTAR WOULD NOT FUNCTION TW*
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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