Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 1 NHTSA owner-reported complaint for the 2014 Cadillac Escalade Hybrid. 349 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
CAR FRAME CRACKED, WITH NO ACCIDENT, ABOVE THE LEFT FRONT WHEEL. THERE IS 1/4 INCH OF COMPLETE SEPARATION. PLEASE LOOK AT THE PHOTO. CAR IS NO LONGER SAFE TO DRIVE. I DRIVE 2 HOURS A DAY, CITY AND HIGHWAY DRIVING USUALLY WITH MY TWO KIDS. I TOOK THE CAR IN TO HAVE A NAIL REMOVED FROM THE TIRE, AND WAS CALLED AND TOLD MY FRAME WAS CRACKED.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
New Vehicle Monitoring Programs Section in IVH
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.