RoadVitals

2026 Cadillac Escalade Iq Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
+2 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
2
Reports on file since Sep 12, 2026

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2026 Cadillac Escalade Iq. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Visibility
Filed Sep 12, 2026

This is a follow-up and correction to my NHTSA complaint XXX, filed XXX. Correction: the over-the-air software update installed on my 2026 Cadillac Escalade IQ on XXX did not remove the side-view camera display feature; it reset the 'side camera view on turn signal' setting to off. I re-enabled the setting myself on XXX and the feature works again. My concern remains that the manufacturer's update silently changed a safety-relevant driver-assistance setting without any notice to me, and I only discovered it while driving. More importantly, I want to raise the underlying issue: the passenger-side exterior mirror uses flat (non-convex) mirror glass with a poor viewing angle and no auto-dimming at night, which gives an inadequate field of view of the right-side blind spot. Nearly all vehicles sold in the [XXX] use convex passenger-side mirrors for a wider field of view — that is why they carry the 'objects in mirror are closer than they appear' warning — but this vehicle does not. I consider the non-convex passenger mirror design itself a visibility safety defect and request that NHTSA review both the silent settings reset caused by the OTA update and the non-convex passenger mirror design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11763834
Incident
Sep 11, 2026
Visibility
Filed Sep 12, 2026

An over-the-air software update installed on my 2026 Cadillac Escalade IQ on September 11, 2026 removed the side-view camera display that previously appeared on the center infotainment screen whenever the turn signal was activated. Before the update, activating the right turn signal displayed a live video feed of the right side of the vehicle, which I relied on because the passenger-side exterior mirror provides a poor, narrow field of view (flat mirror with a bad angle, and no auto-dimming at night). After the update, no camera view appears and the mirror alone is inadequate, leaving the right-side blind spot completely unchecked when changing lanes or merging right. This safety-relevant feature worked correctly before the manufacturer's update and was disabled by it. I have also filed a safety complaint with Cadillac/GM customer assistance on September 12, 2026. No crash, injury, or property damage has occurred yet, but the vehicle is now meaningfully less safe to drive, and I request that NHTSA investigate this software change.

NHTSA ID
11763804
Incident
Sep 11, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .