2000 Cadillac Escalade Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Cadillac Escalade, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes1315.5%
- Fuel system1315.5%
- Electrical89.5%
- Airbags78.3%
- Steering56.0%
- Tires & wheels56.0%
- Interior & seats56.0%
- Engine56.0%
- Other / unspecified44.8%
- Driver assistance44.8%
- Body & structure44.8%
- Visibility22.4%
- Powertrain (other)22.4%
- Suspension22.4%
- Transmission22.4%
- Exterior lighting11.2%
- Seat belts11.2%
- Heating & air conditioning11.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE ABS WOULD ERRONEOUSLY ACTIVATE CAUSING THE BRAKE PEDAL TO PULSATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
BRAKE AND FUEL LINES CRITICALLY RUSTED. THIS IS NOT A SALT ONLY ISSUES. THIS IS A MATERIAL DEFECT THAT CADILLAC SHOULD BE FORCE TO RECALL THIS IS A POTENTIAL LIFE SAFETY ISSUE AND SHOULD BE TAKEN VERY SERIOUSLY. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE, THE VIDEO ENTERTAINMENT SYSTEM ON THE DRIVER'S SIDE WAS INOPERABLE. THE CONTACT STATED THAT WHILE FUELING THE VEHICLE, FUEL STARTED TO LEAK FROM THE FUEL TANK. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT LINKED THE FAILURES TO NHTSA CAMPAIGN NUMBER: 00V153000 (FUEL SYSTEM, GASOLINE). COLE VALLEY CADILLAC LOCATED AT (4111 ELM RD NE, WARREN, OH 44483) AND PRESTON CADILLAC LOCATED AT (3510 WILMINGTON RD, NEW CASTLE, PA 16105) WERE NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
FUEL TANK BEGINS LEAKING WHEN STARTING UP VEHICLE
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I HAD 2000 YEAR MODEL ESCALADE SUV. FIVE YEARS AGO IT PRESENTED THE PROBLEM OF REAR COMPARTMENT AIR BLOWER NOT STOPPING ON TURNING THE ENGINE OFF. BATTERY WAS GETTING DRAINED. NO HELP FROM GM. I TOOK THE FUSE OFF FOR THE AIR BLOWER TO STOP BATTERY DRAIN. TWO YEARS LATER I PUT THE FUSE BACK TO CHECK IT . IT FUNCTIONED OK. IS IT ELECTRONIC MALFUNCTION? *TR
TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. WHILE DRIVING 65 MPH IN OVERDRIVE, THE VEHICLE STALLED. THE POWER STEERING AND/OR BRAKES STOPPED WORKING. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF THE FLOW OF TRAFFIC ON THE HIGHWAY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUEL PUMP FAILED. THE EMC FUSE WAS ALSO BLOWN DUE TO THE FAILURE OF THE FUEL PUMP. THE REPAIRS WERE MADE AT THE COST OF OVER $900. THE MANUFACTURER COULD NOT ASSIST DUE TO THE EXPIRATION OF THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 133,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE DRIVER LOSS CONTROL OF THE VEHICLE AND ROLLED OVER, AND AIRBAGS THE AIR BAGS FAILED TO DEPLOY, AND THE DRIVER SUFFERED INJURIES. PH *CB *JB
DRIVER LOST CONTROL AND VEHICLE ROLLED OVER BUT AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES. *MR *CB *NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING SHARPLY LEFT OR RIGHT THE FRONT TIRES RUBBED THE FRAME OF THE VEHICLE WHICH CAUSED THE VEHICLE TO SHUTTER, THIS HAPPENED EITHER IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER. UPON INSPECTION THE FRONT TIRE ROD ENDS WERE REPLACED. THE DEALER STATED THE TIRES ON THE VEHICLE WERE THE CORRECT SIZE. HOWEVER , REPLACING THE TIRE ROD ENDS DID NOT CORRECT THE PROBLEM. UPDATED 06/05/2006. *AK *TS
WHILE TRAVELING ABOUT 65 MPH THE STEERING WENT OUT AND LIGHTS WERE FLICKING ON AND OFF ON THE DASHBOARD. THIS INCIDENT HAPPEN MORE THAN ONCE. *NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. WHILE DRIVING 55 MPH, THE REAR CONTINENTAL SPORTIVA (SIZE P265/70R16) TIRES BLEW OUT. THE PASSENGER SIDE REAR TIRE WAS COMPLETELY SHREDDED. THE CONTACT DID NOT DRIVE OVER ANYTHING THAT COULD HAVE LED TO SUCH A FAILURE. THE VEHICLE WAS NOT DAMAGED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 81,000.
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING SHARPLY LEFT OR RIGHT THE FRONT TIRES RUBBED THE FRAME OF THE VEHICLE WHICH CAUSED THE VEHICLE TO SHUTTER, THIS HAPPENED EITHER IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER. UPON INSPECTION THE FRONT TIRE ROD ENDS WERE REPLACED. THE DEALER STATED THE TIRES ON THE VEHICLE WERE THE CORRECT SIZE. HOWEVER , REPLACING THE TIRE ROD ENDS DID NOT CORRECT THE PROBLEM. UPDATED 06/05/2006. *AK *TS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
My drivers side heated seat burned when initiated switch after a while. I felt extreme heat while driving and turned off seat heating switch. I did not take to dealer for further inspection. I seen on a forum someone else had the same issue
WHILE DRIVING I LEANED BACK ON THE SEAT AND THE LOWER LEFT FRONT OF SEAT PULLED UP ABRUPTLY, IT CAUSED ME TO ALMOST HAVE AN ACCIDENT. WHEN I CHECKED OUT WHAT HAD HAPPENED , THE SEAT TRACK THAT ATTACHES THE BOTTOM OF THE SEAT TO THE GLIDE RAILS PULLED THROUGH THE BOLT AND SNAPPED OFF. I HAVE CONTACTED GM ABOUT REPLACEMENT , THEY SAID THEY WILL GET BACK TO ME . THE PART NEEDS TO BE REPLACED WITH A NEW ONE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
ONSTAR, CATALYTIC ONVERTER, BRAKES, EXHAUST, CHECK ENGINE LIGHT, TV/RADIO RECEPTION, SEATBELT COVER, REARDOOR HINGE UPPER RACK SIDING, FRONT BUMPER REPAIR
WHILE VEHICLE WAS STOPPED AT A LIGHT IT COMPLETELY SHUTDOWN. VEHICLE WOULD BACKFIRE AND NOT RESTART. PLEASE GIVE ANY FURTHER DETAILS.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE REAR WHEEL FAILED, CAUSING COMPLETE WHEEL SEPARATION FROM VEHICLE, THREE BOLTS WHERE FOUND TO BE COMPLETELY SHEARED AT HUB. *YD
WHEELS - 3 BOLTS SHEARED COMPLETELY OFF DURING DRIVING CAUSING WHEEL TO SEPARATE COMPLETELY FROM VEHICLE. BATTERY: BATTERY HAS FAILED ON 2 DIFFERENT OCCASSIONS REQUIRING A JUMP START. LIGHTING: PARK LIGHTS - INTERIOR OF LIGHT HAS CONDENSATION AND MAY HAVE BEEN IMPROPERLY INSTALLED AND/OR SEAL IS BAD. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I ATTEMPTED TO BRAKE TO ACCOMMODATE TRAFFIC, BUT THE CRUISE CONTROL DID NOT DISENGAGE; MY VEHICLE SLOWED A FEW MILES PER HOUR AND THEN RAPIDLY ACCELERATED, ALMOST CAUSING AN ACCIDENT. I TRIED TO BRAKE AGAIN, BUT THE SAME THING HAPPENED! ONLY WHEN I PUT THE CAR IN NEUTRAL WAS I ABLE TO STOP! I HAVE READ A FEW OTHER SIMILAR REPORTS IN WHICH THE CAR WAS NOT EVEN USING CRUISE CONTROL AND AM NOW AFRAID OF GETTING INTO A "TOYOTA"-TYPE ACCIDENT EVEN IF I DO NOT USE THE CRUISE CONTROL. WHAT AM I TO DO??? PLEASE ADVISE... *TR
DT: 2000 CADILLAC ESCALADE. THE CONSUMER STATED THERE WAS A PROBLEM ON THE HIGHWAY. THE VEHICLE BEGAN TO ACCELERATE. WHEN THE CONSUMER PULLED OVER THEY HAD TO PUT IT INTO NEUTRAL AND TURN IT OFF. THE VEHICLE WAS THEN TOWED. THE DEALERSHIP STATED IT WAS THE THROTTLE GASKET. THE VEHICLE JUST HAD THE 30,000 MILE CHECK UP TWO WEEKS AGO. THERE WERE NO PROBLEMS AT THIS TIME. THERE WERE NO WARNING LIGHT BEFORE THIS AND THERE WAS NO INDICATION THAT THIS WAS GOING TO HAPPEN.*AK *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE TRUNK FLOODED, THE DOOR LOCK ON THE DRIVER SIDE MALFUNCTIONED AND THE LOCK WOULD NOT OPEN TO CLOSE THE DOOR. THE CONSUMER'S DAUGHTER LOSS CONTROL OF THE VEHICLE AND THE AIR BAG DID NOT DEPLOY. *MR SCC *JB
THE TRUNK FLOODED DURING A HEAVY RAIN FALL. THE PASSENGER DOOR LOCK HAD MALFUNCTIONED AND THE SEAL AROUND THE BACK DOOR HAD COME APART. THE CONSUMER'S DAUGHTER WAS IN A ROLLOVER ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. SCC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE PASSENGER SIDE VIEW MIRROR ON MY 2000 CADILLAC ESCALADE "EXPLODED" LEAVING GREEN GOO ALL ALONG THE SIDE OF THE CAR. THE MIRROR SHATTERED FROM THE FACE PLATE ASSEMBLY WHICH ITSELF POPPED OFF THE MIRROR COWLING, LEAVING IT DANGLING BY ITS THREE CONNECTOR WIRES. COST TO REPAIR: $500 FROM THE DEALER (NICHOLAS CHEVROLET, GARDEN GROVE, CA). THE PARTS PERSON TOLD ME "THIS THING HAPPENS A LOT ON ESCALADES." *TR
PASSENGER'S MIRROR WAS SMASHED ,AND SOME KIND OF GREEN FLUID WAS LEAKING DOWN THE SIDE OF VEHICLE. WHEN CLEANING OFF THE FLUID, IT REMOVED THE PAINT. CONSUMER WAS CONCERNED ABOUT CHEMICAL BEING USED IN THE MIRROR. DEALER WAS CONTACTED. FEEL FREE TO PROVIDE FURTHER DETAILS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD GRINDING NOISE WHEN DRIVING IN REVERSE AND WOULD THEN SLIP INTO NEUTRAL. THE GRINDING NOISE WOULD ALSO BE A RESULT OF THE 4-WHEEL DRIVE SLIPPING INTO 2-WHEEL DRIVE WHILE THE VEHICLE WAS IN DRIVE. THE DEALER STATED THAT THERE WAS A FAILURE IN THE TRANSFER CASE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 73,000.
CONSUME R WAS INSIDE OF PARKING LOT AND WAS TRAVELING ABOUT FIVE MILES, HE WENT TO APPLY BRAKES, AND LEFT REAR TIRE WHEEL NUTS FELL OFF. ALSO, CONSUMER WAS HAVING PROBLEM WITH HIS REAR END MAKING CLUNKING NOISES. DEALERSHIP WAS AWARE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
CONSUMER STATED WHILE DRIVING, THERE IS A LOUD NOISE COMING FROM THE REAR SUSPENION CAUSING A DISTRACTION. PLEASE PROVIDE ANY ADDITIONAL.*JB
WHILE TRAVELING AT APPROXIMATELY 25 MPH VEHICLE DROPPED TO THE GROUND IN THE REAR DUE TO THE REAR AXLE BREAKING AND DISCONNECTING FROM VEHICLE, AXLE ROLLED APPROXIMATELY 40 FEET AWAY FROM THE VEHICLE WHEN THIS OCCURRED, CONSUMER FELT THAT IF THIS DEFECT HAD HAPPENED WHILE TRAVELING AT A HIGHER SPEED, SERIOUS INJURIES COULD HAVE RESULTED. DEALERSHIP HAS NOT GIVEN THE CONSUMER A REASON FOR THIS PROBLEM. *AK DEALER NOT WILLING TO GIVE ANY SUPPORT IN THIS MATTER. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
BRAKE SYSTEM IS NOT WORKING PROPERLY. FROM TIME TO TIME NOT ON THE REGULAR BASIS (AT LEAST ONE A WEEK) THE CAR WILL NOT STOP AT THE MOMENT TO APPLY THE BRAKES, IT JUST KEEPS ON GOING. AND 4-WHEEL DRIVE MAKES A LOUD NOISE AND AT THE SAME TIME A VIO. *AK
WHILE VEHICLE WAS PARKED TRIED TO MOVE IN REVERSE, BUT THERE WAS NO POWER AND VEHICLE HAD TO BE TOWED, TECHNICIAN REPLACED TRANSMISSION. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT BOTH OF THE BRAKE LIGHTS AND THE FLASHER DIMMED WITHOUT WARNING. HE WAS INFORMED THAT THE ENTIRE STEERING WHEEL WOULD NEED TO BE REMOVED TO REPLACE THE LIGHTS. THE MECHANIC STATED THAT THE FLASHER LIGHT COMPONENT IS TIED IN TOGETHER, WHICH COULD CAUSE A FAILURE. THERE IS A UNIT THAT COULD BE TIED INTO THE STEERING WHEEL. THE CONTACT HAS NOT NOTIFIED THE DEALER OR THE MANUFACTURER BECAUSE HE WANTED TO KNOW IF THERE WAS A RECALL. NO RECALLS WERE AVAILABLE. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 67,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
ONSTAR, CATALYTIC ONVERTER, BRAKES, EXHAUST, CHECK ENGINE LIGHT, TV/RADIO RECEPTION, SEATBELT COVER, REARDOOR HINGE UPPER RACK SIDING, FRONT BUMPER REPAIR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
WHILE DRIVING MY CADILLAC ESCALADE (YR. 2000) TO A BUSINESS MEETING THE HEATED DRIVER SEAT WAS ON AND BURNED THROUGH THE LEATHER AND BURNED ME AS WELL. I HAD TO DO AN EMERGENCY PULL OFF ON THE SHOULDER OF THE ROAD IN ORDER TO AVOID GETTING BURNED SEVERELY. I ALMOST WRECKED MY VEHICLE INTO ONCOMING TRAFFIC BECAUSE THE HEAT WAS SO INTENSE THAT I HAD TO LIFT BY BOTTOM OFF THE SEAT WHILE DRIVING APPROXIMATELY 35-45 MILES PER HOUR. I TOOK MY VEHICLE DIRECTLY TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY STATED THAT THEY HAVE NEVER SEEN A HEATED SEAT GET THAT HOT BEFORE ON ANY VEHICLE TYPE. THE SERVICE DEPARTMENT EXPLAINED THAT THE CAUSE WAS A SHORT IN THE HEATER BUT A SHORT IS SUPPOSED TO AUTOMATICALLY TURN OF THE HEATER. THEY ESTIMATED THE HEATER GOT UP TO 140-150 DEGREES IN ORDER FOR IT TO BURN THE LEATHER SEAT. I CONTACTED CADILLAC TO SEE IF THERE WAS A RECALL ON THE SEAT AND THEY STATED THEY HAD NO RECALLS ON 2000 CADILLAC ESCALADES FOR THE HEATED SEATS. I SIMPLY REQUESTED FOR THEM TO COVER THE COST OF REPLACING THE SEAT BUT THEY STATED THAT MY WARRANTY AND CONTRACT DID NOT COVER THAT TYPE OF MALFUNCTION. NOW I AM AFRAID FOR ANY OF ALL THE OTHER HEATED SEATS (PASSENGER AND BACK SEATS) TO BE TURNED ON. *CB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .