Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Cadillac Escalade submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Service Ride control and stability control system lights have been flashing the instrument panel cluster on my dash will cut off and not illuminate once it's time to turn the head lights on there is a ticking /clicking noise when first cranked up and as the gas is pushed and when accelerated and when driving over 65 mph the vehicle will start swaying to the point of being uncontrollably.
WHEN I GOT THE MY SUV FROM THE DEALERSHIP 8YEARS AGO 1 YEAR LATER THE LIGHT STAYABILITY SERVICES SYSTEM CAME ON AND NO ONE CAN FIND THE PROBLEM AT ALL TRACTION CONTROL NOT WORKING SUSPENSION POWER NOT WORKING
MY SERVICE STABILITY SYSTEM & ABS LIGHT CAME ON ABOUT TWO MONTHS AGO. I HAVE NOTICED WHEN SOMETIMES I PRESS ON THE BRAKE, IT FEEL LIKE IT'S SLIPPING. NOW, THE LIGHTS STAY ON AND I HAD A DIAGNOSTIC TEST RUN ON IT AND THE CODE IS C0223, ALSO ABOUT 7 MONTHS AGO MY TRUCK JUST STOPPED ON THE ROAD. I WAS TOLD THAT MY PROBLEM WAS MY FUEL FILTER SYSTEM. I JUST FOUND OUT THAT BOTH OF THESE ITEMS WERE RECALLS. PLEASE LET ME KNOW WHAT I NEED TO DO. I TRIED CALLING FEDERAL-MOGUL AND HONEYWELL INTERNATIONAL INC (FRAM) BUT I CAN'T GET THROUGH. *TR
THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN UNUSUAL INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WOULD SPORADICALLY SLIDE TO A STOP WHEN APPLYING THE BRAKES. (SERVICE BRAKES, HYDRAULIC:ANTILOCK) *TR
I OWNED 2002 CADILLAC ESCALADE, I BOUGHT BRAND NEW, WE DO NOT KNOW HOW MANY TIMES WE SENT THIS CAR BACK TO DEALER TO FIX SOMETHING, I CHANGE TIRES EVERY ONE & HALF YEAR, RIGHT NOW WE HAVE BIG PROBLEM, WHEN I DRIVE ON FREEWAY ENTRANCE WITH TURNS, THE STABILITY LIGHT COMES ON, MEANING TIME THE CAR SUDDENLY SLOWS DOWN, LOOKS LIKE YOU STEP ON BRAKE. I BROUGHT TO DEALER TO CHECK IT, THEY STILL HAVE THE CAR, CAN NOT FIND WHAT COULD CAUSE THAT. THEY TOOK IT FOR A TEST DRIVE, THEY KNOW THIS IS DANGEROUS WHEN YOU ARE ON THE ROAD. *JB
ON 08/27/2007 MY STABILITY CONTROL SYSTEM LIGHT WAS ON IN THE DASH BOARD OF MY VEICLE, APPROACHED TRAFFIC LIGHT TRIED TO STOP AND THE BRAKES WOULD NOT WORK, THEN THE VEHICLE ACCELARATED ON ITS OWN. FOR THE GRACE OF GOD I WAS ABLE TO AVOID AN ACCIDENT DUE TO THE TRAFFIC BEING LIGHT. I HAD MY 2002 CADILLAC ESCALADE TOWED TO THE NEAREST CADILLAC SERVICE SHOP(KEN DIXON, WALDORF MD) IN THE AREA AT THE TIME. DEALER ADVISED AN ISSUE WITH THE ABS AND THE STABILITY CONTROL UNI ADV COST OF REPAIR $2600 OR MORE, ADVISED BY DEALER NO RECALL ON EITHER OF THESE ISSUES. TO DATE NOTHING HAS BEEN DONE, THE DEALER STILL HAS THE VEHICLE AND HAS YET TO RETURN ANY OF MY CALLS IN REFERENCE TO MY CLAIM. ITEMS OF ISSUE SERVICE BRAKES, HYDRAULIC: ANTILOCK- CONTROL UNIT/MODULE-COMPONENTS-SENSORS VEHICLE SPEED CONTROL -LINKAGE SUSPENSION WHICH INVOLVES THE STABILITY CONTROL (ASC)
DT*: THE CONTACT STATED THE SERVICE STABILITY SYSTEM LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE SENSOR WAS REPLACED THE FIRST TIME. THE PROBLEM RETURNED, BUT THE DEALERSHIP COULD NOT REPAIR UNLESS THE LIGHT WAS ILLUMINATED WHILE AT THE DEALERSHIP. ALSO, THE FRONT PASSENGER SEAT BELT LOCKED UP WITHOUT BRAKING. THE SEATBELT HAS BEEN REPLACED 3-4 TIMES, BUT THE PROBLEM PERSIST. THE DEALERSHIP SUGGESTED A SEATBELT EXTENSION BE INSTALLED, BUT THE PROBLEM OCCURRED NO MATTER THE SIZE OF THE PASSENGER.
DT: THE CONSUMER WAS IN A PARKING LOT DRIVING 10 MPH, WHEN ALL OF A SUDDEN THE CAR ACCELERATED. THE CONSUMER HIT A CONCRETE SLAB AND RIPPED IT OUT OF ASPHALT, AND WAS UP ON TOP OF IT. THE CONCRETE SLAB WAS 21/2 X4 FEET; THE CAR WAS STILL ACCELERATING VERY LOUDLY. SHE PULLED HER FOOT AWAY AND LOOKED AND THERE WAS NOTHING TOUCHING THE GAS PEDAL. SHE PUT THE VEHICLE IN PARK AND IT WAS STILL ACCELERATING; PULLED THE KEYS OUT AND IT TURNED OFF. *AK CADILLAC FOUND CARBON IN THE THROTTLE BODY. *SC THERE WAS NO POLICE REPORT, BECAUSE THE INCIDENT HAPPENED ON PRIVATE PROPERTY. *JB
THE STABILIZER TRACK CAME ON WHILE DRIVING ON DRY PAVEMENT. THE VEHICLE HAS BEEN TO TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS. THE FIRST DEALER COULD NOT LOCATE A PROBLEM AND THE SECOND DEALER REPLACED THE SENSORS AND THE PROBLEM CONTINUED. *JB
INQUIRY ABOUT THE STABILITRAK SYSTEM INSTALLED IN THE 2002 CADILLAC ESCALADE SUV. *PH AS THE RIGHT WHEELS TOUCHED A SHORT PATCH OF SLUSH, THERE WAS A QUICK CLOCKWISE PIVOT THAT FELT PERPENDICULAR TO THE HIGHWAY FACING TO THE RIGHT. POSSIBLY THE STABILITRAK SYSTEM HAD REACTED IN A WAY THAT WOULD SPIN THE VEHICLE. *SC *JB
VEHICLE ACCLERATED AT HIGH RPM ON ITS OWN. *AK
WHEN THE ACCELERATOR WAS DEPRESSED, THE VEHICLE LURCHED FORWARD. *YH THE DOOR(S) LOCKED ON THEIR OWN, WAS UNABLE TO COORDINATE THE CLUTCH AND ACCELERATOR, THE CRUISE CONTROL WAS INOPERATIVE, THE SEAT POSITIONER DIDN'T FUNCTION PROPERLY, AND THE WIPER BLADE WAS OUT OF PLACE. *SCC
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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