Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2008 Cadillac Escalade submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
USING REMOTE START CAUSED THE HEATED SEATS TO BURN OUT. THERE WAS AN ODOR OF ELECTRICAL BURNING. THE CONTROL MODULE UNDER THE PASSENGER SEAT HAS VISIBLE SIGNS OF BURNING OR BURNT OUT. THIS IS A VERY COMMON PROBLEM AND THERE SHOULD BE A RECALL AS THIS IS CLEARLY A FIRE HAZARD. VEHICLE WAS STATIONARY AND REMOTE START USED.
LIGHTING WE OWN TWO ESCALADES FROM 2008 AND HAVE THE SAME EXACT PROBLEM IN BOTH CARS. CONDENSATION IN THE HEADLIGHTS AND BURN THEM OUT WE WERE QUOTED $1,000 FOR EACH HEADLIGHT TO FIX MIN!!! HEATED SEATS ARE OUT IN BOTH TRUCKS RIMS ARE PITTED AND PEALING. HAVE HAD A PROBLEM WITH THE RIMS WEEKS AFTER ROLLING OUT OF THE SHOWROOM SO DISAPPOINTED
THE GROUND WIRE ON THE SEAT HEATER CONTROL BOX, (LOCATED UNDER THE PASSENGER SEAT), BECOMES SO HOT THAT IT MELTS THE INSULATION ON THE WIRE AND EVENTUALLY BURNS LOOSE FROM THE PLUG CONNECTION. IT IS A KNOWN PROBLEM WITH THIS CAR BUT GM REFUSES TO FIX IT UNLESS THE OWNER PAYS FOR IT, (NEARLY $1,000). I HAVE REPAIRED THIS MYSELF ON 3 SEPARATE OCCASIONS BUT IT IS A DESIGN FLAW AND THE PROBLEM KEEPS RE-OCCURRING.
FIRST I WOULD LIKE TO NOTE THAT THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED.THAT BEING SAID YOU CAN UNDERSTAND WHY A PERSON WOULD BE FRUSTRATED WHEN THEY DISH OUT AN ESTIMATED 700 DOLLARS FOR REPAIRS ONLY TO BE FACING THE SAME ISSUE NO MORE THAN A YEAR LATER.THE PROBLEM IS WITH GM'S HEATED SEAT DESIGN. THIS IS NOT AN ISOLATED ISSUE; DOING A QUICK SEARCH WILL BRING SEVERAL FORUM THREADS WITH USERS REPORTING THE SAME ISSUES.WITH THE CURRENT STATUS OF GM IN REGARDS TO FAILURE TO ACT ON POTENTIAL FIRE HAZARDS, IT'S NO SURPRISE THAT THEY ARE TURNING A BLIND EYE HERE. THEY ARE FULLY AWARE OF THE ISSUE AND WILL NOT TAKE THE TIME TO FIND THE ROOT CAUSE. SEVERAL USERS HAVE REPORTED RECURRING ISSUES EVEN AFTER THE "FIRE HAZARD" HAS BEEN FIXED/REPLACED BY THE DEALER AT THE OWNERS EXPENSE. THIS ISSUE HAPPENS WHEN I USE THE AUTO START FEATURE IN COLD WHETHER.I LIVE IN MINNESOTA AND THE TEMPERATURES GET RATHER COLD, IT'S REALLY NICE TO USE THIS FEATURE WHENEVER POSSIBLE, HOWEVER, WHEN USING THE AUTO START IN COLD WEATHER, SEVERAL USERS AS WELL AS MYSELF HAVE REPORTED THAT THIS IS WHAT IS CAUSING THE MELTING WIRES DUE TO RESISTANCE ISSUES RELATING TO THE COLD WEATHER. THE WIRES UNDER THE PASSENGER SEAT GET SO HOT THAT YOU CAN ACTUALLY SMELL IT BURNING AS WELL AS VISUALLY SEE THE BURN DAMAGE UPON INSPECTING THE CONTROL UNIT WHICH IS UNDER THE PASSENGER SEAT. THE SCARIEST PART OF IT ALL IS THAT NO FUSE WILL TRIP DURING THIS HAZARDOUS PROCESS. THE WIRE WILL SIMPLE MELT TO THE POINT WHERE IT WILL NO LONGER MAKE A GOOD CONTACT AND THEN "HOPEFULLY" QUIT WORKING WITHOUT CAUSING ADDITIONAL DAMAGE. IT'S ONLY A MATTER OF TIME BEFORE A REPORT COMES IN OF A VEHICLE BURNING TO THE GROUND, HOPEFULLY NO ONE WILL BE HURT BECAUSE OF GM'S FAILURE TO ACT "AGAIN". EITHER WAY, IF IT DOES, I WILL BE CONTACTING THE NEWS AND SUPPLYING THEM THIS SUBMISSION AS PROOF THAT A COMPLAINT WAS FILED. *TR
THE FRONT SEAT HEATERS FAILED. PRIOR TO FAILURE I NOTED A MEDIUM-STRONG BURNING SMELL, BUT COULDN'T IDENTIFY THE SOURCE. WHEN I TOOK THE VEHICLE TO THE DEALER THEY REPORTED THAT THE CLIMATE CONTROL SEAT MODULE (CCSM) HAD MELTED DUE TO TOO MUCH CURRENT PASSING THROUGH IT. THEY QUOTED ME $1092.00 TO REPLACE THE PART, WHICH MIGHT OR MIGHT NOT SOLVE THE PROBLEM. *TR
2008 CADILLAC ESCALADE. CONSUMER STATES VEHICLE SUDDENLY CAUGHT FIRE AND BURNED WHILE TRAVELING *TGW THE CONSUMER STATED ON JUNE 30, 2011, HIS WIFE PICKED THE VEHICLE UP FROM THE DEALER AFTER HAVING THE WINDSHIELD WIPER FLUID HEATER RECALL PERFORMED, A INOPERATIVE LOCK ON ONE OF THE DOORS FIXED AND AN EVALUATION OF THE DVD SYSTEM THAT WASN'T WORKING PROPERLY. THE DEALER CLAIMED THE RECALL WAS FIXED. HOWEVER, WITHIN 24 HOURS THE VEHICLE CAUGHT ON FIRE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE, BECAUSE OF THE EXTENSIVE FIRE DAMAGE WITHIN THE DASHBOARD AND THE LACK OF PHYSICAL EVIDENCE. AN ELECTRICAL CAUSE, COULD NOT BE ELIMINATED. *JB
TL*THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SECOND ROW SEATS DID NOT LOCK IN THE UP POSITION AND WHEN SHE DROVE, THE SEATS WOULD FALL BACK. THE VEHICLE WAS INSPECTED AT AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SEATS WERE DESIGNED THAT WAY. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE CURRENT MILEAGE WAS 39,085. UPDATED 8/25/10 *CN UPDATED 08/27/10
THE AUTOMATIC ADJUSTABLE PEDALS RESET AND MOVED INTO THERE START POSITION, WHICH MY WIFE CANT REACH. SHE COULD NOT REACH THE PEDALS AND I TAKING THE VEHICLE TO THE DEALERSHIP TOMORROW. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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