2010 Cadillac Escalade Owner Complaints

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NHTSA ID

11724236

Incident

Sep 5, 2023

My son was driving home from work down Highway 288 in Houston and the car just died and did not start. The door locks were going up and down like it was trying to reset and lock the car. I had it fixed and they said it was the fuel pump was out. We had the fuel pump fixed and a new battery put in. Would this cause it to loose power immediately and the door locks to go crazy?

NHTSA ID

11560641

Incident

Dec 16, 2023

Mileage

121,440 mi

The contact owns a 2010 Cadillac Escalade equipped with Uniroyal Tires, Tire Line: PAW Touring, Tire Size: 285/45/R22, DOT Number: (Unavailable). The contact stated that upon inspection, it was discovered that all four tires had experienced tread separation and the steel belts were exposed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 9,000.

NHTSA ID

11530836

Incident

Feb 1, 2023

Mileage

9,000 mi

The contact owns a 2010 Cadillac Escalade. The contact stated while starting the vehicle, the check engine warning light illuminated with an abnormal sound. The contact changed the spark plugs, wires and coils however, the failure persisted. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the lifters to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.

NHTSA ID

11418274

Incident

May 14, 2021

Mileage

91,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT NOTIFIED IMPERIAL VALLEY CHEVROLET BUICK GMC CADILLAC (602 WAKE AVE, EL CENTRO, CA 92243) AND WAS INFORMED THAT THEY NEITHER HAD THE TOOLS NOR THE PROCEDURE TO REPAIR THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THEY KNEW NOTHING ABOUT THE RECALL. THE CONTACT WAS TRANSFERRED TO ANOTHER NUMBER HOWEVER, THERE WAS NO RESPONSE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11404990

Incident

Mar 1, 2021

TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MICHAEL CADILLAC (5787 N BLACKSTONE AVE, FRESNO, CA 93710) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11403575

Incident

Mar 17, 2021

Mileage

242,000 mi

SOMETIMES WHILE BRAKING IT NEEDS MUCH MORE FORCE, MEANING I HAVE TO PUSH THE BRAKE ALL THE WAY DOWN. ALSO IT FEELS LIKE THEY STICK AT TIMES. I SAW THERE WAS A RECALL ON THE 2015-2018 FOR THIS ISSUE BUT IT MAY GO BACK FURTHER.

NHTSA ID

11378411

Incident

Sep 1, 2019

TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11324991

Incident

May 18, 2020

EXHAUST MANIFOLD BOLTS SHRED OFF CAUSING ENGINE MISFIRE. LEADING TO A VERY COSTLY REPAIR. MECH. SAID THAT THIS HAPPENS ON ALL THE GM OF A SIMILAR DESIGN, AT HIGHWAY SPEED DON'T NOTICE THE ROUGHNESS. WHEN YOU COME TO A STOP AND CAN REALLY FEEL THE CYLINDER MISS FIRING. FAULT CODE SAID NUMBER WAS MIS-FIRING. *TR

NHTSA ID

11324215

Incident

Mar 9, 2020

Mileage

13,000 mi

SAYS REMEDY STILL NOT AVAILABLE... WHEN WILL THE AIR BAG BE FIXED OR REPLACED? VIN: [XXX] YEAR: 2010 MAKE: CADILLAC MODEL: ESCALADE NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V381 RECALL DATE: MAY 27, 2016 MANUFACTURER RECALL NUMBER: 2049151 SUMMARY: TAKATA CORPORATION (?TAKATA?) HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA?S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIAL AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATAS DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REMEDY: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM?S PETITION FOR INCONSEQUENTIAL. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11318660

Incident

May 27, 2016

1UNREPAIRED RECALLS ASSOCIATED WITH THIS VIN MAY 27,2016 MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. THE AIRBAG INDICATOR HAS COME ON. I OWN TWO CADILLAC VEHICLES AND COINCIDENTALLY THEY HAVE THE SAME RECALL AND, THE SAME INDICATOR LIGHT HAS ILLUMINATED ON BOTH VEHICLES. I AM CONCERNED THAT THIS RECALL IS A POTENTIAL HAZARD. WE LIVE IN FLORIDA WHERE IT'S HOT, SO WE CONSTANTLY DRIVE IN THE SUN. FOR BOTH VEHICLES TO HAVE A RECALL AND NOW BOTH INDICATORS FOR AIRBAGS ARE ILLUMINATED I BELIEVE THAT THIS MAY BE APART OF THIS TAKATA ISSUE.

NHTSA ID

11269846

Incident

Oct 9, 2019

Mileage

167,534 mi

AT A STOPLIGHT ON AN OVERPASS THE CAR SHUT OFF AND WOULDN'T RESTART FOR 10 MINUTES. AFTER IT RESTARTED AND WE CONTINUED TO DRIVE AND GET ON THE HIGHWAY. THE CAR SHUTOFF WHILE DRIVING 60 MPH ON THE HIGHWAY. POWER STEERING WAS COMPLETELY LOST. WE WERE ABLE TO COAST TO THE SIDE OF THE HIGHWAY. AFTER 5 MINUTES OR SO CAR RESTARTED. THERE WAS A CADILLAC DEALER WITHIN 10 MILES SO WE CONTINUED ON TO TRY AND GET THERE. THE CAR SHUTOFF AGAIN GETTING OFF THE HIGHWAY ON THE EXIT RAMP AND AGAIN LOST POWER STEERING. AGAIN WAITED FOR 5 MINUTES THE CAR RESTARTED. SAME THING HAPPENED PULLING INTO THE DEALER PARKING LOT. WE WERE LUCKY THERE WASN'T MUCH TRAFFIC ON THE HIGHWAY OR I WOULD IMAGINE WE COULD HAVE VERY LIKELY CAUSED A BAD ACCIDENT WITH THE CAR SHUTTING OFF AT 60 MPH WITH NO STEERING. WE WERE IN A RURAL AREA WHERE THE HIGHWAY DEATH TOLL IS HIGH. I HAVE READ NUMEROUS CASES OF OTHER ESCALADE OWNERS HAVING THIS SAME PROBLEM.

NHTSA ID

11268957

Incident

Oct 15, 2019

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *JB

NHTSA ID

11251843

Incident

Aug 27, 2019

TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000(AIR BAGS). LANDERS CHEVROLET CADILLAC OF JOPLIN (4630 E 32ND ST, JOPLIN, MO 64804, 417-317-5175) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11246483

Incident

Jul 1, 2012

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AIRPORT CHEVROLET BUICK GMC AT (541) 770-1300 (LOCATED AT 3001 BIDDLE RD, MEDFORD, OR 97504) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11165619

Incident

Jun 7, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE CALL REPAIR. THE DEALER (ALASKA SALES AND SERVICE ANCHORAGE, 1300 E 5TH AVE, ANCHORAGE, AK 99501, (877) 434-0231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11101710

Incident

May 15, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAULKNER CADILLAC TREVOSE (4447 E STREET RD, FEASTERVILLE-TREVOSE, PA 19053, (866) 722-7910) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11097829

Incident

May 24, 2018

TAKATA RECALL HENNESSY CADILLAC AT 3377 SATELLITE BLVD, DULUTH, GA 30096 HAS TOLD ME THAT THEY DON'T HAVE THE PART IN YET TO FIX IT. I RECEIVED A RECALL LETTER BACK IN 2016 AND THEY STILL DON'T HAVE IN THE PART? WHY NOT? I AM AFRAID TO BE IN THIS CAR AND I LIVE IN A HOT STATE, GEORGIA. I WANT IT FIXED ASAP!!! PLEASE HELP ME MAKE THIS HAPPEN.

NHTSA ID

11074401

Incident

Jun 1, 2016

TAKATA RECALL. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THE AIRBAG REPLACED BASED ON THE RECALL. I CONTACTED BENTLEY CADIILLAC TODAY AT 1:02 PM, SPOKE WITH "JD" AND WAS TOLD THAT THEY DO NOT HAVE THAT PART AND THEY CAN NOT GET IT BECAUSE TAKATA WENT BANKRUPT.

NHTSA ID

11064647

Incident

Jan 24, 2018

TAKATA RECALL - HAVE MADE NUMEROUS ATTEMPTS TO CLARIFY RECALL AT DEALERSHIP WITH NO CONCLUSION. DEALERSHIP SAYS NO RECALL AND REPLACEMENT IS AVAILABLE ALTHOUGH WE HAVE RECEIVED INFORMATION THAT THE VEHICLE IS AFFECTED BY THE TAKATA DEFECT. IN A LETTER RE: TK HOLDINGS INC IT SPECIFICALLY READS IN BOLD SCRIPT, "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." DEALERSHIP SAYS THEY NO NOTHING ABOUT THIS. I READ THAT GM HAD UNTIL AUGUST 2017 TO REMEDY SITUATION BUT HAVE NOT HEARD RESULTS.

NHTSA ID

11046313

Incident

Nov 15, 2017

TAKATA RECALL. I HAVE TWO KIDS AND AM SCARED TO DRIVE MY CAR WITH THIS RECALL. ITS BEEN OVER 2 YEARS SINCE THE FIRST CONTACT WITH GM. AT THAT TIME THEY SAID THEY WOULD FOLLOW UP WITH ME AND STILL NEVER HAVE. I CHECKED THE STATUS ON THEIR WEBSITE AND IT SAYS: RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE NOT SURE WHAT TO DO. PLEASE HELP!

NHTSA ID

11044988

Incident

Nov 9, 2017

I CALLED ALL THE DEALERS LISTED ON YOUR WEB SITE TO HAVE THE AIR BAGS REPLACED BUT THEY SAID THEY DONT HAVE THE PART AND CANT GET IT RK CHEV TOLD ME TO GO TO A CADILLAC DEALER AND THEY DONT HAVE IT SO WHAT DO I DO, ALSO THE ENGINE HAS ATICKING NOISE SINCES THE TIME I GOT THE CAR AND THEY SAY ITS NOTHING BUT IT STILL DOING IT TICKING AND THERE ARE A LOT OF PEOPLE WITH THE SAME COMPLAINT

NHTSA ID

11041831

Incident

Aug 2, 2014

Mileage

99,000 mi

"TAKATA RECALL" NOTICE

NHTSA ID

11034506

Incident

Oct 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ UPDATED 07/14/2017*JS

NHTSA ID

10985848

Incident

Nov 27, 2016

TAKATA RECALL. CONTACTED BY CRESTVIEW CADILLAC - SAID NO REPLACEMENT AND THE RECALL MAY GO AWAY. MK SMITH CHEVROLET - SAID THEY COULDN'T OBTAIN REPLACEMENTS.

NHTSA ID

10969050

Incident

May 19, 2016