2020 Cadillac Escalade Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Cadillac Escalade, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine853.3%
- Driver assistance213.3%
- Powertrain (other)213.3%
- Brakes16.7%
- Electrical16.7%
- Exterior lighting16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
My vehicle doesn’t even have 66k miles on it and the lifters have gone bad. The check engine came on and the vehicle has stopped working.
Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at that same dealership No warning light or any other symptoms prior to the problem. I have a copy of the receipt and the complete work order from the dealership.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Vehicle stops unexpectedly in parking lots (5-10mph) and on freeways (70-76mph). Speed ranges from 5 - 75 mph. Unexpected braking occurs for no reason. There are typically no obstructions or vehicles in front of the vehicle. It is most concerning when the vehicle automatically applies braking traveling at 70-76mph.
This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No warning lights appeared
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE CALAPSABLE LIFTERS HAVE FAILED AND I NEED TO HAVE THEM REPLACED AS WELL AS THE CAM SHAFT. WHY ISNTTHE 2020 ESCALADE ON THE RECAL LIST OF 6.2L ENGIN RECALLS?
CAR STARTS BUT WILL NOT GO INTO DRIVE OR REVERSE. UPON RESTARTING THE CAR, IT MAY OR MAY NOT GO WORK. WHEN IT DOES WORK THE CAR WILL NOT SHIFT INTO A HIGHER GEAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No warning lights appeared
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No warning lights appeared
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Cadillac Escalade was struck in a rear end collision in Georgia. Driver of trailing car stated that the Escalade "suddenly stopped". After reviewing dash cam footage from the trailing car it can be seen that the Escalade was very slowly decelerating for ~4 seconds before suddenly stopping, the trailing driver did not react to the initial deceleration, only the sudden stop. Closer inspection of the footage suggests the non-standard brake lights of the Escalade contributed to the crash. The vertical stripes do not register as brake lights easily, especially as they blend into the structure of the vehicle. Screenshots of dashcam footage showing this are attached.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .