RoadVitals

2000 Cadillac Sls

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jul 16, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 29, 1999
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2000 Cadillac Sls, most frequently naming the engine, electrical and body & structure categories. 1 safety recall has been issued covering this model year; and 30 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine545.5%
  • Electrical218.2%
  • Body & structure19.1%
  • Driver assistance19.1%
  • Interior & seats19.1%
  • Tires & wheels19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING:LINKAGES:TIE ROD ASSEMBLY

Oct 29, 1999
1,284 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE INNER TIE ROD NUTS ARE LOOSE AND CAN RESULT IN SEPARATION OF A TIE ROD.
The risk: SEPARATION OF A TIE ROD CAN CAUSE UNEXPECTED STEERING INPUT INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL CHECK AND ADJUST THE VEHICLE TOE-IN AND TIGHTEN THE INNER TIE ROD NUTS TO THE SPECIFIED TORQUE.
GENERAL MOTORS CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jul 16, 2009

GOOD MORNING;I HAD PURCHASED A 2000 CADILLAC SEVILLE(SLS)USED AND THE CAR SHUT OFF AS I WAS DRIVING ON A MAJOR HIGHWAY. THE INSTRUMENT PANEL (DIGITAL)STARTED FLASHING ENGINE IS HOT,VEHICLE ENGINE MUST BE SHUT DOWN. THE CAR STARTED LOOSING POWER AND I WAS ABLE TO STEER OFF TO THE SIDE OF ROAD. I'M NOT SURE IF THE ENGINE WOULD HAVE OVERHEATED AND CAUGHT FIRE OR NOT? I RETURNED THIS VEHICLE TO USED CAR DEALER FOR REFUND. I WAS TOLD TO TAKE IT TO A GARAGE AND I DISCOVERED THE RADIATOR CAP WAS LEAKING. IT WAS REPLACED. TO ME IT LOOKED LIKE IT WAS WARPED? ALSO I WAS TOLD THE FUEL SENDING SENSOR WAS DEFECTED AD GAS TANK WOULD HAVE TO BE REMOVED,SO I RETURNED THE VEHICLE TO DEALER. HE ACCEPTED TO TAKE CAR BACK.HE TOOK ME TO SEE A 1999 CADILLAC SEVILLE(SLS) AND WE DISCOVERED THIS CAR HAD THE PROBLEM OF RUNNING HOT. I THINK MAYBE THERE IS A NEED TO RECALL THIS MODEL OF CADILLAC FOR THESE PROBLEMS AND THIS WOULD BE A SAFETY ISSUE.ANY QUESTIONS, CONTACT ME. I WOULD LOVE TO HAVE THE CAR THAT I PURCHASED AND RETURNED, BUT THE DEALER WILL NOT FIX THE PROBLEM(S)BECAUSE IT IS BEING SOLD AS IS. PLEASE LOOK INTO THIS MATTER AND ARE THERE ANY RECALLS? THANK YOU! *TR

NHTSA ID
10276942
Incident
Jul 4, 2009
Mileage
160,000 mi
Engine
Filed Mar 25, 2008

TL*THE CONTACT OWNS A 2000 CADILLAC SEVILLE SLS. WHILE DRIVING 10 MPH, THE VEHICLE STALLED THEN SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 70,700.

NHTSA ID
10222260
Incident
Mar 24, 2008
Mileage
70,700 mi
Electrical
Filed Feb 5, 2008

NO EXTRAORDINARY EVENTS LEADING UP TO THIS PROBLEM. MASSIVE SUDDEN ELECTRONIC FAILURES OF ACCESSORIES SYSTEMS. PARKING BRAKE RELEASE, LOSS OF POWER TO SEATS, CAB LIGHTS OUT, FRONT AC PASSENGER SIDE BLOWS HOT ONLY, NO POWER TO DOOR LOCKS, NO RESPONSE TO KEYLESS ENTRY, VALET SWITCH STOPPED WORKING, REAR WINDOW DEFOGGER STOPPED WORKING, REAR AC BLOWER STOPPED WORKING AND ELECTRONIC TRUNK AND FUEL RELEASE MECHANISMS NO LONGER WORK. CONSEQUENCES ARE POSSIBILITY OF CAR ELECTRONIC SYSTEM BREAKING DOWN IN TRAFFIC. ALL FUSES, RELAYS AND CIRCUIT BREAKERS ARE GOOD. CADILLAC DEALER WANTS $175.00 + PARTS JUST TO REPAIR THE DOOR LOCKS. *TR

NHTSA ID
10217045
Incident
Dec 15, 2007
Mileage
100,000 mi
Engine
Filed Nov 17, 2006

ENGINE SEALS LEAKED EVERYWHERE, DEALER HAD TO REBUILD ENGINE 1 YR AGO, NOW ENGINE BLOCK WAS REPORTEDLY "WEEPING" SO THE ENTIRE ENGINE NEEDED TO BE REPLACED. ONLY 60000 MILES, CADILLAC DID COVER MOST OF THE COSTS. *JB

NHTSA ID
10173708
Incident
Oct 18, 2006
Electrical
Filed Nov 24, 2004

SINCE I PURCHASED THE CADILLAC 2000 SEVILLE IN MAR. 2002, I HAVE HAD MANY INCIDENCES IN WHICH THE INTERIOR LIGHTS DID NOT COME ON AFTER STARTING THE ENGINE FOR SEVERAL MINUTES, AND THAT THE HEADLIGHTS WERE DIM. I TOOK THE VEHICLE INTO THE DEALER AT KENT RYLEE IN ROGERS, AR, ON 1-29-04, AND TO SUPERIOR CADILLAC IN FAYETTEVILLE, AR ON 11-3-04 WITH THE SAME COMPLAINTS EACH TIME. THEY COULD NOT FIND ANYTHING WRONG, AS THEY SAID BECAUSE IT WAS DIFFICULT TO DETECT THE PROBLEM WITH INTERMITTENT FAILURES OF LIGHTS. THIS IS AN EXTREME SAFETY HAZARD IN NIGHTTIME AND BAD WEATHER CONDITIONS, AS I CANNOT SEE WHAT I AM DOING IN THE CAR OR OUTSIDE OF IT! IN ADDITION, THE COVERS FOR THE WINDOWS AND MIRRORS ADJUSTMENT BUTTONS ARE LOOSE, AND I WAS TOLD BY SUPERIOR CADILLAC THAT THE WHOLE DOOR PANEL WOULD HAVE TO BE REPLACED AT MY COST. THIS IS ANOTHER SAFETY HAZARD ESPECIALLY WHEN YOU TRY TO GET THE MIRRORS ADJUSTED AT NIGHT! *NM

NHTSA ID
10100513
Incident
Mar 9, 2002
Mileage
36,600 mi
Interior & seats
Filed Nov 10, 2004

WHILE DRIVING INTERIOR LIGHTS WORKED INTERMITTENTLY, AND THE HEADLIGHTS WERE VERY DIM. CONSUMER TOOK VEHICLE TO THE DEALER SEVERAL TIMES. HOWEVER, PROBLEM RECURRED. *AK

NHTSA ID
10099768
Incident
Mar 1, 2002
Engine
Filed Nov 25, 2002

CONSUMER STATED VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. VEHICLE HAD BEEN CHECKED BY A DEALER SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE CAUSE. PROBLEM HAS EXISTED SINCE VEHICLE WAS PURCHASED. TS. ALSO DUE TO THE ENGINE STALLING THE POWER STEERING, BRAKES, AND ALL LIGHTS HAD BECOME INOPERATIVE. SCC *JB

NHTSA ID
8023214
Incident
Jan 1, 2000
Mileage
6,000 mi
Body & structure
Filed Nov 14, 2002

WHILE DRIVING 50-60MPH THE VEHICLE WOULD VIBRATE, THE PROBLEM WAS THOUGHT TO BE RECTIFIED, HOWEVER MONTHS LATER THE VIBRATION REOCCURRED, VEHICLE HAD BEEN IN SEVERAL TIMES FOR INSPECTION AND BALANCING. CONSUMER WAS TOLD IT WAS A MANUFACTURERS DEFECT. *JG *JB

NHTSA ID
8022761
Incident
Feb 10, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

16-NA-383

ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Sls by model year
YearComplaintsRecallsInvestigationsIssue Index
2004100
2002100026.2
2000Viewing111032.2
1999500

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.