RoadVitals

2002 Cadillac Sls Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Oct 3, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 3, 2002

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2002 Cadillac Sls. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Electrical
Filed Oct 3, 2014

WHEN SLOWING AT ABOUT 20 MPH TO 3 MPH THE VEHICLE JUST DIES. NO POWER STEERING OR BRAKES, ALL ELECTRICAL IN THE VEHICLE STOPS WORKING. THE VEHICLE WILL START AGAIN ONCE STOPPED, PLACED IN PARK OFTEN HAVING TO REMOVE THE KEY AND PUTTING IT BACK. AFTER OVER THREE MONTHS AND OVER 1500 MILES, WORKING WITH THE DE LA FUENTE CADILLAC DEALERSHIP, HAVING A RED BUTTON ATTACHED TO THE VEHICLE THAT I WAS SUPPOSED TO PUSH WHEN THIS HAPPENED THEY FINALLY REPLACED THE IGNITION SWITCH AND LOCK CYLINDER PART NUMBERS 12369550 AND 25725312 AT A COST OF $615.73 TO CORRECT THE PROBLEM. AFTER THE CAR STOPPED ON ME THE FIRST TIME I KEPT TO SURFACE STREETS AND DROVE AT SLOW SPEEDS. THIS PROBLEM COULD HAVE BEEN DEVIATING HAD IT HAPPENED WHILE ON THE FREE WAY. *TR

NHTSA ID
10641036
Incident
Dec 19, 2012
Mileage
140,393 mi
Electrical
Filed Mar 27, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC SLS.THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT ONCE HE WAS ABLE TO RESTART THE VEHICLE, THE CHECK ENGINE LIGHT WAS STILL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,806 AND THE CURRENT MILEAGE WAS 90,200.

NHTSA ID
10575153
Incident
Apr 27, 2012
Mileage
58,806 mi
Engine
Filed Mar 22, 2014

ON THREE SEPARATE OCCASIONS THIS YEAR, MOST RECENTLY TODAY (3/22/14), THE ENGINE ON MY 2003 (?) CADILLAC SLS ABRUPTLY CUT OFF, SIMILAR TO THE MUCH-PUBLICIZED RECENT FAILURES ON GM'S 2003-11 COMPACT CARS. MY CAR IS NO COMPACT, BUT I'M WONDERING IF IT USES THE SAME IGNITION COMPONENTS. IN ANY EVENT, WE WERE LUCKY TO AVOID AN ACCIDENT. AFTER THE FIRST INCIDENT, I REFERRED THE CAR TO MY TRUSTED MECHANIC, AND HE COULD FIND NOTHING WRONG. ONE FURTHER NOTE: WHEN THE ENGINE CUT OFF TODAY, ONLY *ONE* KEY WAS IN THE IGNITION, SO IT WAS *NOT* A MATTER OF THE SWITCH BEING "WEIGHED DOWN" BY AN OVERLOADED KEY CHAIN. I WILL TAKE THE CAR TO MY MECHANIC ON MONDAY AND SUGGEST THAT A NEW IGNITION SWITCH BE INSTALLED. BUT ALL THIS SHOULD SERVE AS A "HEADS UP" WARNING TO GM OWNERS WHO DRIVE NON-COMPACT GM CARS. *TR

NHTSA ID
10574184
Incident
Jan 24, 2014
Mileage
7,800 mi
Engine
Filed Dec 17, 2008

A "LOW COOLANT" LIGHT APPEARED ON MY 2002 CADILLAC SLS (4.6L NORTHSTAR VIN-Y). WHILE PARKED STEAM/SMOKE (SMALL AMOUNT) BEGAN RISING FROM THE ENGINE COMPARTMENT AND A SMALL PUDDLE OF COOLANT WAS FOUND BELOW VEHICLE. VEHICLE WAS INSPECTED AND A CRACK IN THE ENGINE BLOCK WAS DISCOVERED. MECHANIC STATED THIS WAS VERY ODD. VEHICLE HAS 103K MILES. WATER PUMP GASKET WAS REPLACED AT 65K MILES, HEAD GASKETS, THERMOSTAT & RADIATOR WERE REPLACED AT 78K MILES AND WATER PUMP CLAMP/HOSE REPLACED AT 83K MILES. ALL THESE REPAIRS WERE MADE BY THE DEALERSHIP WHILE THE VEHICLE WAS UNDER WARRANTY. NO OTHER REPAIRS (TO MY KNOWLEDGE) WERE MADE TO THE ENGINE/COOLING SYSTEM. *TR

NHTSA ID
10252119
Incident
Dec 9, 2008
Mileage
103,000 mi
Engine
Filed Jul 15, 2008

HEAD BOLTS PULLED OUT OF BLOCK ON A 2002 CADILLAC WITH A NORTHSTAR ENGINE. THE FIRST TIME IT HAPPENED THE CAR HAD 74,000 MILE AND WAS FIXED UNDER THE VEHICLES EXTENDED WARRANTY. THE 2ND TIME IT HAPPENED THE CAR HAD 87,000 ON IT AND THE SAME HEAD BOLT THAT WAS FIXED FAILED. THE ENGINE WAS NOT REPAIRABLE AND HAD TO BE REPLACED. THIS WAS A PATCH JOB THAT GM KNEW WAS NOT PERMANENT AND THEY NOW DO NOT WANT TO TAKE CARE OF THEIR SHODDY REPAIR PROCEDURE. *TR

NHTSA ID
10234414
Incident
Jun 15, 2008
Mileage
87,000 mi
Body & structureEngine
Filed Jul 14, 2008

DEFECTIVE NORTHSTAR ENGINES, HEAD BOLTS PULLING OUT OF BLOCK. *TR

NHTSA ID
10234219
Incident
Jun 15, 2008
Mileage
87,000 mi
Driver assistance
Filed Feb 3, 2006

DT*: THE CONTACT STATED THE VEHICLE HYDROPLANES INTERMITTENTLY WHILE DRIVING NORMAL HIGHWAY SPEEDS OF 55 MPH OR MORE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. THE CONTACT FEELS THE HYDROPLANING IS RELATED TO THE VEHICLE'S STABILITY CONTROL SYSTEM, ALTHOUGH THIS HAS NEVER BEEN CONFIRMED BY THE DEALER. UPDATED 3/3/2006 - *NM

NHTSA ID
10149362
Incident
Feb 3, 2006
Mileage
41,000 mi
Filed Nov 28, 2003

INQUIRY REGARDING ENTITLEMENT OF $1,000.00 DISCOUNT.*MR *PH

NHTSA ID
10050224
Body & structure
Filed Jun 26, 2003

THE CONSUMER WAS CONCERNED AT TIMES WHEN THE DOORS WERE OPENED WITHOUT HIS KNOWLEDGE, AND THERE WAS NO ALARM SOUND TO NOTIFY HIM. *NLM *TT *JB

NHTSA ID
10020334
Incident
May 21, 2003
Brakes
Filed Dec 3, 2002

REPAIRING DEALER DEVOE CADILLAC OF NAPLES FL, REPLACED RETAINING CLIP AND FOAM SPACER, BUT NOT THE INTERFACING COMPONENT ON THE BRAKE PEDAL, WHICH CONTAINS THE GROOVE INTO WHICH THE RETAINER CLIP FASTENS. REPAIR BECOMES QUESTIONABLE BECAUSE OF LIMITED PARTS REPLACEMENT. DT

NHTSA ID
770379
Incident
Nov 27, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .