2005 Cadillac Srx Problems

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE ATTEMPTING TO ACCELERATE AFTER A COMPLETE STOP, A LOUD VIBRATION/RUMBLE EMITTED FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COVERT CADILLAC BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX 78759, (512) 583-3000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.

When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.

brought car to shop and after 3 months trying to figure out problem gave up. I towed it to dealership and after another month finally said car proved to be a mystery but extensive damage due to water leakin the rear shorting out entertainment module.

MAKING A LEFT HAND TURN ONTO MY WORK PARKING LOT, APPLIED BRAKES TO PULL INTO MY PARKING SPACE AND I HEARD A TERRIBLE GRINDING/SHUDDERING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR. I DIDN'T THINK I WAS GOING TO BE ABLE TO STOP WITHOUT HITTING THE CONCRETE WALL. THE CAR FINALLY STOPPED AND THEN I SAW THE "SERVICE STABILITY SYSTEM" APPEAR ON THE DRIVER INFORMATION CENTER. SINCE I JUST PURCHASED THIS VEHICLE USED I LOOKED THIS UP AND IT APPEARS THIS "SHOULD" HAVE BEEN CONSIDERED AS A RECALL GM NEEDS TO MAKE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.

AT RANDOM TIMES, WHILE ACCELERATING THE TRACTION ENGAGE MESSAGE WILL APPEAR AND THE CAR WILL NOT ACCELERATE FOR 2--3 SECONDS. VERY DANGEROUS. THE LAST TIME IT HAPPENED WAS WHEN I WAS TRYING TO MAKE A LEFT TURN IN A BUSY INTERSECTION.

'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.

MY 05 CADILLAC SRX HAVE A SERIOUS SAFETY ISSUE IN THE FRAME WHERE AS A METAL PICE ON LEFT AND RIGHT FRONT HAVE ROTTED ALL THE WAY THROUGH. I HAVE PICTURES OF THE PROBLEM. I NEED SOMEONE TO HELP ME BECAUSE NO CAR SHOULD HAVE THIS PROBLE WITH ONLY 80 THOUSAND MILES ON IT. HOW CAN I SEND THE PICTURE TO.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND AN INTERMITTENT FAILURE REGARDING THE REAR SUSPENSION. IN ADDITION, THE REAR OF THE VEHICLE SWAYED BACK AND FORTH. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED, WHICH CAUSED DIFFICULTY WHEN TURNING THE VEHICLE IN EITHER DIRECTION AT LOW OR HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 35 MPH ON THE HIGHWAY, THE REAR OF THE VEHICLE SWAYED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL ACROSS FOUR LANES OF TRAFFIC AND CRASHED INTO A MEDIAN. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A HEAD INJURY, NECK AND BACK PAINS, AND HEADACHES. THE FRONT PASSENGER SUSTAINED A SPRAINED LEFT THUMB, AND NECK AND BACK PAINS. THE REAR PASSENGER SUSTAINED BACK AND MUSCLE PAINS, AND FEET INJURIES. ALL THE OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE POLICE TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY 05 CADILLAC SRX HAVE A SERIOUS SAFETY ISSUE IN THE FRAME WHERE AS A METAL PICE ON LEFT AND RIGHT FRONT HAVE ROTTED ALL THE WAY THROUGH. I HAVE PICTURES OF THE PROBLEM. I NEED SOMEONE TO HELP ME BECAUSE NO CAR SHOULD HAVE THIS PROBLE WITH ONLY 80 THOUSAND MILES ON IT. HOW CAN I SEND THE PICTURE TO.

WHEN IT RAINS WATER LEAKS FROM THE TOP OF THE VEHICLE AND LEAKS INSIDE THE CAR THROUGH A PLASTIC PIECE THAT SAYS AIR BAG AND IN THE REAR WATER LEAKS IN AND FILLS UP WHERE THE JACK IS LOCATED AND I'M AFRAID THAT THE AIRBAG WILL NOT WORK PROPERLY WITH THE WATER LEAKING INTO IT WHEN IT RAINS OR I GO THROUGH THE CAR WASH. ALSO THE REAR AXLE MOUNT IS BROKE AND IT CAUSE THE VEHICLE TO MAKE A LOT OF NOISE AND I'M HOPING THE REAR END DOESN'T COME OFF WHILE I'M DRIVING BECAUSE IT WILL DEFINITELY CAUSE A WRECK.

TL* THE CONTACT OWNED A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED HEAD ON INTO AN ONCOMING SEMI TRUCK. THE CONTACT'S VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT IMMEDIATELY DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG DEPLOYED MOMENTS AFTER THE COLLISION OCCURRED. THE DRIVER SUSTAINED FACIAL LACERATIONS AND CONTUSIONS ALONG WITH CONTUSIONS AND ABRASIONS TO THE ARMS, LEGS, AND TORSO. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 152,000.

THE CAR HAS A REAR LEAK THAT BUILDS UP IN THE TRUCK AND HOLDS WATER THERE WHERE THE JACK IS LOCATED WHICH IS NOW STUCK TO THE CARPET AND LOTS OF MOVEMENT IN THE REAR END OF THIS VEHICLE IS DEFECTIVE AND NEED TO HAVE A RECALL ON BOTH OF THESE ISSUES ALONG WITH THE REAR TRUNK NOT LOCKING OR REAR WINDSHIELD WIPERS NOT WORKING AT ALL AND COULD BE FROM THE WATER LEAKING INTO IT FROM THE REAR SOMEWHERE THAT NEEDS A RECALL ON.

I WAS DRIVING ON THE EXPRESSWAY WITH MY CHILDREN IN THE CAR, I WAS GOING THE NORMAL SPEED LIMIT OF 60 MPH ON THIS ROAD. ALL OF A SUDDEN, I LOOKED UP AND THE GLASS TO MY SUNROOF FLEW OFF. I NEVER HAD A PREVIOUS ISSUE WITH THIS SUNROOF AND THERE WAS NOTHING LOOSE AT THE TIME OF THE INCIDENT. I WAS SO SCARED THAT THE GLASS WOULD HIT SOMEONES CAR BUT IT DID NOT. I AM STILL BAFFLED BY THE WHOLE EXPERIENCE. THERE HAS TO BE A MANUFACTURER'S DEFECT BECAUSE GLASS DOES NOT COME OFF A VEHICLE. *TR

MAKING A LEFT HAND TURN ONTO MY WORK PARKING LOT, APPLIED BRAKES TO PULL INTO MY PARKING SPACE AND I HEARD A TERRIBLE GRINDING/SHUDDERING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR. I DIDN'T THINK I WAS GOING TO BE ABLE TO STOP WITHOUT HITTING THE CONCRETE WALL. THE CAR FINALLY STOPPED AND THEN I SAW THE "SERVICE STABILITY SYSTEM" APPEAR ON THE DRIVER INFORMATION CENTER. SINCE I JUST PURCHASED THIS VEHICLE USED I LOOKED THIS UP AND IT APPEARS THIS "SHOULD" HAVE BEEN CONSIDERED AS A RECALL GM NEEDS TO MAKE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.

TOOK THE CAR TO THE SUPERMARKET & AS I WAS DRIVING HOME I WENT TO STOP AT A RED LIGHT & MY BRAKES COMPLETELY FAILED. THERE WAS NO WARNING, THANK GOD I WAS NOT GOING FAST AND I WAS NOT HIT BY ANOTHER CAR. BRAKE FLUID HAD COMPLETELY DRAINED OUT OF THE SYSTEM. GOT MY CAR TOWED TO REPAIR SHOP WHERE WE HAVE ALL OUR CARS SERVICED. MECHANIC SAID ALL THE BRAKE LINES WERE ALL ROTTED/RUSTED. CAN'T GET PARTS ANYMORE, THEY HAVE TO 'FABRICATE' THEM. PRICE TO REPAIR $1200.00 MY CAR ONLY HAS 58K & IS GARAGED. I DO LIVE ON LONG ISLAND BUT HAVE NEVER DRIVEN THROUGH ANY FLOODS. CADILLAC SAYS 'CAR IS TOO OLD FOR ANY RECOURSE ON THEIR PART'. WHAT ELSE IS NEW. I LOST MY BRAKES IN AN INSTANT WITH NO WARNING. I'M GRATEFUL I DID NOT CAUSE AN ACCIDENT OR GET MYSELF KILLED. HAVE READ ONLINE THAT THIS HAS BEEN AN ISSUE. I GUESS YOU CAN ADD MY CAR TO YOUR STATISTICS. I GUESS I COULD ASK MECHANIC FOR PICTURES IF YOU WOULD LIKE TO SEE. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 05 CADILLAC SRX HAVE A SERIOUS SAFETY ISSUE IN THE FRAME WHERE AS A METAL PICE ON LEFT AND RIGHT FRONT HAVE ROTTED ALL THE WAY THROUGH. I HAVE PICTURES OF THE PROBLEM. I NEED SOMEONE TO HELP ME BECAUSE NO CAR SHOULD HAVE THIS PROBLE WITH ONLY 80 THOUSAND MILES ON IT. HOW CAN I SEND THE PICTURE TO.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD VIBRATE AND THE STEERING WHEEL WOULD STIFFEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER COULD NOT DIAGNOSE A FAILURE WITH THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.

'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.

CADILLAC ISSUED A TSB IN APRIL 2012 (TSB #PIT-3749D), WHICH IS ALSO NOTED AS NHTSA ID #10037570 REGARDING RUST AND FRAME CORROSION. MY 2005 CADILLAC SRX IS EXPERIENCING THIS ISSUE, AND I WAS JUST QUOTED $5700 TO REPAIR THE MANUFACTURING DEFECT. WHY ISN'T THE NHTSA REQUIRING A RECALL IF THE STRUCTURAL FRAME OF THE CAR IS ERODING AWAY? I CAN SEND YOU ALL MY CORRESPONDENCE WITH CADILLAC CORPORATE OVER THE PAST TWO WEEKS.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 109,916.

THRU OUT THE OWNERSHIP OF THIS VEHICLE, IT HAS HAD MULTIPLE SIGNAL AND HEADLIGHT PROBLEMS, IGNITION, AND NOW THE SUSPENSION SYSTEM DEFECTIVE. (QUOTED BY GM DEALERSHIP, COST WILL BE $5,000.00 PLUS). WHAT DOES IT TAKE, AN ACCIDENT KILLING SOMEONE FOR GM TO REPAIR/REPLACE, WHATEVER IT TAKES, ON THIS VEHICLE? PLEASE, I URGE GM TO CONSIDER STEPPING UP TO THE PLATE AND TAKING CARE OF THIS VERY SERIOUS PROBLEM. WE HAVE OWNED 5 NEW CADILLACS WITH NO PROBLEMS, UNTIL NOW. WE LOVE THIS CAR BUT ARE VERY HESITANT TO TAKE THIS VEHICLE LONG DISTANCES. PLEASE, PLEASE TAKE CARE OF THIS PROBLEM. *TR

THE BACK UP LIGHTS DO NOT COME ON. APPARENTLY, THERE IS A MANUFACTURERS' DEFECT IN THE DESIGN. WE ARE ON OUR THIRD FAILURE. A WIRE THAT IS INTEGRATED INTO THE TAILGATE BECOMES WARN . *TR

STOPPED AT GAS STATION SHUT CAR OFF SAT IN CAR FOR A FEW MINUTES TALKING ON CELL WHEN SUDDENLY A LOUD EXPLOSION I LOOKED AROUND TO SEE WHAT HAPPENED I GOT OUT TO GAS CAR UP STILL WONDERING WHAT THE EXPLOSION WAS AS I OPENED DOOR I HEARD A CRINKLE SOUND FROM ROOF AREA I NOTICED ROOF SINKING INTO CAR GLASS ROOF WAS THE EXPLODING SOUND I HEARD I WAS PARKED UNDER A GAS STATION CANOPY GOT MANAGER FROM STATION TO SHOW WHAT HAPPENED NOTHING FELL FROM CANOPY THIS GLASS BLEW FROM SOME DEFECT ON ITSELF CADILLAC NEEDS TO BE AWARE THERE IS A DEFECT PROBLEM HERE. *TR

PURCHASED AS CERTIFIED PRE-OWNED FROM CADILLAC DEALERSHIP. THE CAR AVERAGES 11 MPG PER NORTHSTAR CONSOLE MONITORING. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING AT 35 MPH, THE TRACTION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE RESTARTED, BUT LOST ACCELERATION AND THE STABILITY LIGHT ILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTION WIRE FROM THE COMPUTER TO THE ACCELERATOR PEDAL WAS NOT CONNECTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,295.

DT*: THE CONTACT STATED THE CONTOUR OF THE SEATS WERE UNCOMFORTABLE WHICH CREATED A PROBLEM FOR THE CONTACT MEDICALLY; A PINCH NERVE. TO DRIVE THE VEHICLE THE CONTACT HAD TO SEAT VERY CLOSE TO THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE CONTACTED WHO CONFIRMED THAT THERE HAD BEEN MANY COMPLAINTS BUT THERE WAS NO RECALL. THE DEALER DETERMINED THE MECHANICISM AT THE BOTTOM OF THE SEAT CAUSED THE PROBLEM. A MECHANIC WITH THE DEALERSHIP MENTIONED THAT THE PROBLEM MAY BE WITH THE LUMBAR SUPPORT.

TIRES OUT OF BALANCE HAD THEM BALANCED 5 TIMES WITHOUT RESULTS FOUND OUT THAT 3 OF THE 4 TIRES WERE OUT OF ROUND. THE TIRES HAVE ONLY 5,000 MILES ON THEM. THE DEALER SAID THAT THE WARRANTY ONLY COVERS THE TIRE DURING THE FIRST 1/32 OF WARE. I TOOK THE VEHICLE IN . THE SO CALLED BALANCED THE TIRES AND AFTER 5 TIMES THEY FOUND THE TIRES OUT OF ROUND. I BELIEVE THAT THE TIRE MFG. SHOULD REPLACE THE TIRES. *TR

DT: THE CONTACT STATED THE STANDARD EQUIPMENT, AUTOMATIC WINDSHIELD WASHER/WIPER, AND THE TIRE PRESSURE MONITORING SYSTEM WERE NOT INCLUDED ON THIS VEHICLE. THIS WAS STANDARD EQUIPMENT FOR THIS TYPE OF VEHICLE. THE CONTACT DID NOT NOTICE THE EQUIPMENT WAS NOT INCLUDED ON THE VEHICLE UPON PURCHASING IT. . THE DEALER CONFIRMED THAT STANDARD EQUIPMENT WAS NOT INCLUDED ON THE VEHICLE. THE EQUIPMENT COULD NOT BE ADDED TO THE VEHICLE AFTER LEAVING THE MANUFACTURER. *AK UPDATED 11/7/2005. THE CONSUMER REQUESTED A REFUND FROM THE DEALER/MANUFACTURER BECAUSE THE STANDARD TIRE PRESSURE MONITOR AND AUTOMATIC WINDSHIELD WIPERS WERE NOT INSTALLED IN HIS VEHICLE. THE CONSUMER PAID EXTRA FOR THE LUXURY PACKAGE BUT NON OF THE OPTIONS WERE INSTALLED. THE DEALER SAID THERE WAS NOTHING THEY COULD DO BECAUSE THEY HAD TO BE INSTALLED AT THE FACTORY. *NM

DT:THE CONTACT OWNS A 2005 CADILLAC SRX. HLS HIS WIFE PARKED THE VEHICLE AND THE STEERING WHEEL LOCKED. SHE COULD NOT GET IT UNLOCKED. VEHICLE WAS TOWED TO THE CADILLAC DEALERSHIP, AND THEY HAD TO UNHOOK THE LINKAGE ON THE TRANSMISSION IN ORDER TO BE ABLE TO TOW THE VEHICLE. THE DEALERSHIP ORDERED A NEW KEY ASSEMBLY, AND THEY HAD TO REMOVE TUMBLER NUMBER 3. IN ORDER TO GET THE LOCK TO OPEN THEY HAD TO DRILL THE LOCK CYLINDER AND REMOVE THE CYLINDER. DEALERSHIP RETURNED THE VEHICLE TO THE CONTACT, CLAIMING IT WAS FIXED . HOWEVER, WHILE DRIVING THE STEERING WOULD LOCKED AGAIN AND SHE HAD A HARD TIME GETTING IT UNLOCKED. CURRENTLY, UPON TURNING THE STEERING WHEEL BACK AND FORTH ONE CAN HEAR A GRINDING NOISE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP. THE CONTACT ASKED THE DEALERSHIP IF THEY HAD TO TAKE THE STEERING WHEEL OFF TO CORRECT THE PROBLEM WITH THE DOOR OPEN INDICATOR, AND THE DEALERSHIP SAID THAT THEY DIDN'T. BUT WHEN THE CONTACT TOLD THEM HE SPOKE WITH ANOTHER MECHANIC THEY SAID THAT THEY DID HAVE TO TAKE THE KEY ASSEMBLY APART WHICH WAS ON THE STEERING COLUMN TO FIX IT . THE DEALERSHIP CHANGED THEIR CLAIM. ALSO, THE AIR CONDITIONING IN THE BACK DID NOT WORK . IT WAS TAKEN TO THE DEALERSHIP AND THEY FINALLY CORRECTED THE PROBLEM. AFTER SIX TIMES OF TAKING THE VEHICLE. TO DEALERSHIP THEY FOUND THAT SOME PARTS IN THE BACK WERE UNHOOKED AND THIS WAS STRAIGHT FROM THE FACTORY. *AK

DT:THE CONTACT OWNS A 2005 CADILLAC SRX. HLS HIS WIFE PARKED THE VEHICLE AND THE STEERING WHEEL LOCKED. SHE COULD NOT GET IT UNLOCKED. VEHICLE WAS TOWED TO THE CADILLAC DEALERSHIP, AND THEY HAD TO UNHOOK THE LINKAGE ON THE TRANSMISSION IN ORDER TO BE ABLE TO TOW THE VEHICLE. THE DEALERSHIP ORDERED A NEW KEY ASSEMBLY, AND THEY HAD TO REMOVE TUMBLER NUMBER 3. IN ORDER TO GET THE LOCK TO OPEN THEY HAD TO DRILL THE LOCK CYLINDER AND REMOVE THE CYLINDER. DEALERSHIP RETURNED THE VEHICLE TO THE CONTACT, CLAIMING IT WAS FIXED . HOWEVER, WHILE DRIVING THE STEERING WOULD LOCKED AGAIN AND SHE HAD A HARD TIME GETTING IT UNLOCKED. CURRENTLY, UPON TURNING THE STEERING WHEEL BACK AND FORTH ONE CAN HEAR A GRINDING NOISE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP. THE CONTACT ASKED THE DEALERSHIP IF THEY HAD TO TAKE THE STEERING WHEEL OFF TO CORRECT THE PROBLEM WITH THE DOOR OPEN INDICATOR, AND THE DEALERSHIP SAID THAT THEY DIDN'T. BUT WHEN THE CONTACT TOLD THEM HE SPOKE WITH ANOTHER MECHANIC THEY SAID THAT THEY DID HAVE TO TAKE THE KEY ASSEMBLY APART WHICH WAS ON THE STEERING COLUMN TO FIX IT . THE DEALERSHIP CHANGED THEIR CLAIM. ALSO, THE AIR CONDITIONING IN THE BACK DID NOT WORK . IT WAS TAKEN TO THE DEALERSHIP AND THEY FINALLY CORRECTED THE PROBLEM. AFTER SIX TIMES OF TAKING THE VEHICLE. TO DEALERSHIP THEY FOUND THAT SOME PARTS IN THE BACK WERE UNHOOKED AND THIS WAS STRAIGHT FROM THE FACTORY. *AK