2022 Cadillac XT5 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2022 Cadillac XT5, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance436.4%
- Airbags218.2%
- Electrical218.2%
- Fuel system19.1%
- Powertrain (other)19.1%
- Seat belts19.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it. I was the only one in the car.
THE VECHICE TRANSMISSION JERKS WHEN STARTS TO MOVE. SQEAKING NOISE IN THE CV JOINTS BOOTS, the shifts gears module stays in sports mode, will not stay on in regular mode. Defective sensors to send signal to OnStar alarm theft .
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it. I was the only one in the car.
I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% certain that I did not depress the accelerator pedal to cause the car to go at that speed in reverse twice! We contacted General Motors which supposedly had their engineers look at the mechanicals of the car but the only information we received from them is that the car did accelerate both times at 99% of capacity. The air bags did not deploy so the crash computer did not activiate. GM either did not examine the soft ware on the car, or, if they did, that information was not shared with us. If I had been in a crowded parking lot, the consequences could have been catastophic.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% certain that I did not depress the accelerator pedal to cause the car to go at that speed in reverse twice! We contacted General Motors which supposedly had their engineers look at the mechanicals of the car but the only information we received from them is that the car did accelerate both times at 99% of capacity. The air bags did not deploy so the crash computer did not activiate. GM either did not examine the soft ware on the car, or, if they did, that information was not shared with us. If I had been in a crowded parking lot, the consequences could have been catastophic.
The driving mode don't stay in the correct control for example the SUV has three components Tour, Sports, Snow and ice...while driving in Tour mode the vehicle goes to sports on it owns. The electrical dash board cuts off and resets its self while in driving. Scary
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
On two occasions the Fuel Pump Driver Control Module failed. On the first occasion the vehicle continued to operate. The dealer replaced the module. On the second occasion the engine failed to start. The dealer replaced the module once again. A vehicle that goes dead without warning is dangerous!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Excessive play in transmission. Clunking sound when driving all the time..Seems loose in park mode also.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2022 Cadillac XT5. The contact stated that the vehicle was equipped with the auto seat belt tightening feature. The contact stated that the feature tightened the seat belt to secure the occupant; however, the passenger’s side seat belt continued to tighten while driving at various speeds. The contact stated that his wife tucked her arms in between the lap belt and the seat belt tension was released. The vehicle was taken to the dealer where he was informed that there was no fault with the feature and that the feature operated as needed. The contact was also informed that the feature could not be turned off. The manufacturer had been notified of the issue but offered no assistance. The vehicle was not repaired. The failure mileage was 41.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .