2021 Can-Am Ryker Owner Complaints

When making left turns, the Ryker suddenly would ‘skip’ on the right hand side, as though it was lagging behind any time above about 35mph. This caused a safety concern because to keep with the speed of the road, the Ryker would begin to slip out of a turn and be unstable. No warning lights, brought to mechanic and they stated this was a common problem, enough that BRP has issued a service bulletin and they saw five with this problem in two weeks.

NHTSA ID

11611323

Incident

Aug 1, 2024

The contact owns a 2021 Can-Am Ryker. The contact received notification of NHTSA Campaign Number: 23V855000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while trying to start the motorcycle, the motorcycle failed to start. The motorcycle remained at the residence. The motorcycle was not repaired. The failure mileage was approximately 3,300. Parts distribution disconnect.

NHTSA ID

11587669

Incident

Mar 1, 2024

Mileage

3,300 mi

See attached document for complaint, Dear Administrator: I am sending this letter in reference to my 2021 Ryker. I received the letter this week about the recall, and I've been trying all week to get it taken care of. I reached out to the deal Big Number 1 located at 505 Cobb St Birmingham AL 35209 about this recall. This is the second recall that I have had since I purchased my bike. The last recall was no problem. I called the dealer, they set up the tow, completed the recall and I drove it back home. This time, I was told that I would have to pay for a tow. I called BRP and was told that the dealer could invoice them for the tow but Jeff at the dealer called and they told him that they would not. My warranty just expired but I have insurance and roadside assistance. From my understanding and what is written in the letter I received; this recall should not be of any cost to me. Currently, I am being told that I will have to pay for my bike to be towed. I am sending this email to get assistance with this. Since I received the letter, I have not been able to ride my bike. Big Number 1 is the dealer I bought it from there's not many locations in Birmingham. I need some assistance in getting my bike to the dealer to have this recall done. Could someone please give me a call to discuss what can be done? Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11582638

Incident

Feb 15, 2024

While driving the brake pedal stays stuck causing the brake lights to be illuminated while driving, and causing the motorcycle to activate the ABS

NHTSA ID

11562470

Incident

Dec 28, 2023

Brake light stays due to brake pedal stays stuck.. on while driving causing the motorcycle to be activate the ABS Also handlebar tends to become loose

NHTSA ID

11562469

Incident

Dec 28, 2023

ALL recalls and updates (including the NHTSA steering rebuild kit, and the fender kit) have been performed on this vehicle, yet it has a persistent issue. The vehicle stability system engages with zero warning and at any speed and road condition. This immediately restricts the RPM to 5200 maximum, or approximately 57mph on a flat, 54 on an incline, 60 on a downhill. I have nearly lost my life due to it kicking in: -on the onramp to the highway with 80mph traffic behind me and having to immediately dodge and weave to the shoulder -in a sloping turn and the sudden change in vehicle performance nearly threw me off the bike at 50mph This condition cannot be reset without specialized software and hardware that is cost prohibitive to purchase as a consumer. It has also kicked in -just driving home on a straightaway, at 45mph -after making a legal, slow u turn -in my neighborhood access road at 30mph There are no lemon laws for motorcycles in Florida. The dealership has changed every component of the electrical system possible and has performed extensive service. It has sat for nearly half a year collectively at the shop waiting on parts or for service to be performed, and this is the largest powersports dealer in my area. They are out of solutions, and I'm stuck with an unsafe, unpredictable machine that I refuse to curse someone else with. Attached is most recent service bill with detailed work.

NHTSA ID

11551666

Incident

Oct 21, 2023

Front end wobble at 45+ miles an hour. The front end is not stable. The bike pulls left and right.

NHTSA ID

11546122

Incident

Sep 21, 2023

The contact owns a 2021 Can-Am Ryker. The contact stated that while driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to come to a complete stop. After adding extreme force on the brake pedal the vehicle stopped as intended. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure recurred. As a result of the failure, the vehicle collided with a parking barrier, causing damage to the undercarriage. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 200.

NHTSA ID

11542697

Incident

Jul 15, 2022

Mileage

200 mi

723 miles and fuel pump stoped working

NHTSA ID

11533137

Incident

Jul 18, 2023

During left-hand curves, even at slow controled speeds, the vehicle decreases engine power and the brakes begin to pulse. Eventually, the vehicles engine light illuminates, throws trouble codes for the VSS (VEHICLE STABILITY SYSTEM), and goes into "limp mode", which gives the vehicle a limited amout of power and speed, in order to be able to reach home or service center. Dealership techs were able to reproduce these symptoms on test rides. First attempt at repair was the changing of the YAW sensor. The second attempt of repair was a bearing and bushing replacement repair kit in the pitman arm housing of the steering system. The third attempt of repair was to reprogram the steering angle sensor. It is currently back at the dealership for the ongoing problem of power loss and braking during left hand curves. This is a hazard to the operator of the vehicle and motorists in the vicinity because the vehicle is changing speed and direction with no operator input. Research shows this to be a very common problem for owners of this vehicle, and very little knowledge of the cause or repair from the dealerships or the vehicles manufacturer. Something needs to be addressed with this issue. Quite possibly a component or system of components may need to be redesigned and recalled. A recall pertaining to a wiring harness on the front fenders of this three wheeled vehicle has been addressed and repaired. I would like for my vehicle to operate correctly, as it should with a proper and permanent solution. and hopefully this problem be eradicated from the community of owners of this vehicle.

NHTSA ID

11531174

Incident

Jun 15, 2022

When driving and going around a left hand corner, it causes a wobble. It feels like it’s in the back tire.

NHTSA ID

11528492

Incident

Jun 17, 2023

Tire wobble and stutter on left hand turns. Throws VSS fault code C600c and C60063

NHTSA ID

11527497

Incident

Jun 16, 2023

ABS intermittingly engaging when taking left corners. I have almost crashed twice now as the brakes are unexpectedly locking up while taking a mild curve at 35 mph. I have had the SAS reset once already and I am still having this problem.

NHTSA ID

11525440

Incident

Jun 4, 2023

When making left hand turns over 25MPH, the right tire and rear brake lock in causing the front to wobble and the rear to skid and jerk. There is no issue with right hand turns

NHTSA ID

11524481

Incident

May 29, 2023

Antifreeze ia leaking from the radiator reservoir tank (seam) ,and cap

NHTSA ID

11518274

Incident

Apr 21, 2023

i was told that my ryker was safe to drive in to have the recall work completed and then my vehichle quit working because of the damage to the vehichle. i dont understand why the burdan to have my vehichle repaired is on me. I was told that thier roadside assistance would only cover a small percentage of the cost to have the vehichle towed and i would owe $745 just to get my vehichle to the dealer. If there is a known risk for the vehichle part to malfunction and lose power and not be able to start, then how is this considered safe to drive 100+ miles to the nearest dealer? The vehichle should have been immediately hauled in at the manufacturers expense to have the work done instead of leaving me stranded now without a means of transortation to get to work.

NHTSA ID

11499919

Incident

Dec 31, 2022

When making left hand turns under load, right wheel starts to slip, tuck, traction control kicks on, rear wheel starts modulating power with breaking, and then the right front wheel gains traction. this is a cycle and occurs every time I make a left and turn. This process occurs very quickly. Close to 1 time per second while making the left hand turn. It destabilizes the machine and causes partial loss of steering control. These symptoms are not replicated on the left front wheel when making right hand turns. Air pressure is correct on all tires. No loos suspension components noted. As mentioned, this occurs during every sweeping left hand turn.

NHTSA ID

11492029

Incident

Jun 14, 2022

I have a 2021 Can Am Ryker Rally. At approximately 3,000 miles I noted that when in a left turn the rear tire beings to wobble back and forth. During this time the throttle becomes unresponsive and reduces power. Example, I can be in a gradual left turn going 40 PMH and when the wobble begins, it will drop the speed to around 25 MPH. When I come out of the turn, power returns and the bike return to normal. During this transition, you have to be ready for this as it can be very unexpected as you are fighting the handlebars to go left. During each event I don’t get a fault code. I’ve been living with it as I figured that was just how the Ryker was. However, I had someone following me recently and they witnessed it and commented that something was not normal. So, I called dealers and Can Am. No one had heard of what I was describing. I began to look into it and noted that it might be a yaw rate sensor problem. Took it to a dealer where they said there was no fault code so they couldn’t do anything. I suggested resetting the Yaw Rate Sensor, which they did. About 10 miles from the dealership on I 81 in the passing lane, going uphill with a semi behind me and 2 to the right, the bike went into Limp Home Mode. The speed roller back unexpectedly. With a lot of arm waving and kind truck drivers, they let me in so I could get off at the exit. Drove it back to the dealer where they noted a Steering Angle Sensor (SAS) fault. Ride back home was uneventful until I was exiting I81 South and getting on I 64 East which is a gradual left turn. I was 2/3 into the turn with no issues so I was happy that it looked like it was fixed. Then the back brake locked up for a split second which startled me and to keep it into the turn I had to correct with the handlebars. Quite frankly, I almost lost control of the bike. My Ryker is parked and will not move again till I get an appropriate repair from Can Am as it is not safe.

NHTSA ID

11488776

Incident

Oct 6, 2022

I was riding my Ryker 900 as I approach the traffic light the handlebar started to move forward, I pulled into a gas station to lock it in place but it wouldn't lock, in order to drive home I had to grip the handlebars tight pull towards my body to keep it steady.

NHTSA ID

11482368

Incident

Aug 30, 2022

Fuel pump went it in the middle of riding randomly. Only has 1300 miles on it.

NHTSA ID

11479047

Incident

Aug 7, 2022

When you riding the bike for a certain amount of time, it cuts of or when you cut it off it don't start back up. It's very dangerous for you to be riding and the bike just shuts down. Then you have to.let the bike sit for an hour until the fuel pump cools off then it will start up again and drive normal. But the same thing happens again this my 3rd time this has happened to me.

NHTSA ID

11477010

Incident

Jul 24, 2022

BRP's Vehicle Stability System (VSS) engages randomly on left turns, cutting engine power, applying braking, and temporary stalling around curves at normal driving speeds. This situation is a serious driving hazard as may suddenly jerk erratically, causing temporary loss of control of vehicile. This has happened on several occassions, and is a known problem to BRP. Ryker will lose power during a turn, causing vehicles behind to brake to avoid a collision, the bike will jerk and shake erratically, as brakes are being applied, then lunges forward when the VSS system disengages and normal power is restored. I almost got rear-ended by a large truck. This Ryker is NOT safe to drive. Has been taking to the dealer five times to try and fix the problem but so far it persists. Dealer clamis that Can-Am (BRP) has not been very helpful in resovling problem. This is a design or manufacturing flaw that needs to be fixed in the VSS system.

NHTSA ID

11474724

Incident

Jul 16, 2022

Vss fault the sensor

NHTSA ID

11473113

Incident

Jun 3, 2022

I bought the bike new and it is all stock, no addtl electrical additions. I was riding the bike had gone approx 35 miles the 1st & 2nd time and l was on a highway all of a sudden my bike lost power. It dropped speed from 65mph to under 40mph & my dash started to read VSS FAULT LIMP HOME..... I was almost hit multiple times by traffic coming up on me at higher speeds & bcz the bike has no emergency flashers l was almost struck. There were no service roads on HWY 380 East from Decatur, TX back to Denton, TX. So l was forced to ride on a hwy at 35-40mph w no hazards. I took it in to the dealership in Denton,TX at Freedom Powersports 2 days later the tech tells me it was maybe a brake fuse code. The bike was less than a year & less than 1500 miles on it. The 1st time it threw a VSS FAULT CODE l was on l-35 S heading to Dallas ,TX. l was about 20 miles out when the bike did the same thing it lost power as l was going about 65-67 mph. The bike was less than 3mo under 500 miles. The bike again quickly lost power & dropped speed fast down to 35mph & l saw the VSS LIMP HOME code come on my dash screen. I had to quickly change lanes & exit the interstate without being hit from behind bcz again l had no emergency flashers. I was told this time by Freedom Powersports of Lewisville,TX that it must have been a loose battery cable bcz the computer couldn't find any specific reason. It puts my life in grave danger & makes the bike un-reliable.

NHTSA ID

11473069

Incident

Apr 6, 2021

Less than one month old, not even 200 miles,had a VSS fault. Took to dealer they said it was a steering issue and fixed, so they said. Less than a month again same issue VSS fault steering Yaw sensor. Rook to dealer again they had bike about a month to fix and replaced many parts and no issue since, however this issue happens when making hard/deep left turns, now I have learned that. So when I ride I take it easy on these turns and cornering.

NHTSA ID

11472460

Incident

Jul 5, 2022