RoadVitals

2011 Carriage Cameo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 15, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 26, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2011 Carriage Cameo, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 26, 2011
596 units potentially affected
The defect: CARRIAGE IS RECALLING CERTAIN MODEL YEAR 2009-2011 CAMEO, CARRI-LITE, MODEL YEAR 2010-2011 ROYALS, AND MODEL YEAR 2009 DOMANI 5TH WHEEL TRAILERS WITH GENERATOR TRANSFER SWITCHES. THE GENERATOR TRANSFER SWITCH MAY NOT BE MANUFACTURED OR INSTALLED TO THE PROPER SPECIFICATION CAUSING A POTENTIAL FOR EXCESSIVE HEAT BUILD UP INSIDE THE SWITCH.
The risk: THE ELEVATED ELECTRICAL LOADS MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS. IF ENOUGH HEAT BUILDS UP INSIDE THE SWITCH, THE SWITCH COULD MELT AND CATCH FIRE.
The remedy: DEALERS WILL INSPECT THE GENERATOR TRANSFER SWITCHES AND REPLACE THEM AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2011. OWNERS MAY CONTACT CARRIAGE AT 1-574-642-3622.
CARRIAGE, INCView on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Dec 17, 2010
2,360 units potentially affected
The defect: CARRIAGE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: CARRIAGE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 9, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
CARRIAGE, INCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 15, 2011

ALL (4) DURO TIRES FAILED WITHIN 300 MILES OF EACH OTHER, WITH BELT SEPARATION AND BUBBLING ISSUES. TIRES ARE POSSIBLY UNDERRATED FOR WEIGHT OF TRAILER, OR TIRES ARE DEFECTIVE. *KB

NHTSA ID
10425598
Incident
Jul 8, 2011
Mileage
3,000 mi
Tires & wheels
Filed Aug 29, 2011

PURCHASED A NEW 2011 CARRIAGE CAMEO B34 FIFTH WHEEL RV FROM TEXAS DEALERSHIP ON AUGUST 13, 2011. RV WAS MANUFACTURED ON FEBRUARY 10, 2011. DURING PRE DELIVERY INSPECTION WROTE DOWN THE TIRE MANUFACTURING DATES OF ALL FOUR TIRES UNIT WAS RIDING ON. TIRES WERE MOUNTED TO HI SPEC 07 SERIES RIMS BY COMPANY CALLED LIONSHEAD IN ELKHART INDIANA. CARRIAGE THEN MOUNTED RIMS AND TIRES PN AL725 TO DEXLER AXLES. AXLES HAVE A JANUARY 2011 MANUFACTURING DATE. DATE CODES ON TIRES REVEAL TIRES WERE MANY YEARS OUT OF WARRANTY FROM THE MANUFACTURER DURO TIRE. FOLLOWING DATE CODES WERE RECORDED: DOT 4N4M 2810 0707BE DOT 4N4M 2810 0708AH DOT 4N4M 2810 0708AC DOT 4N4M 2810 0707EA SPARE TIRE CODE WAS NOT VISIBLE LIONHEAD INC THE COMPANY MOUNTING TIRES TO RIM SHOULD HAVE AND I BELIEVE WAS WELL AWARE THESE TIRES WERE OUT OF WARRANTY AND OVER FOUR YEARS OLD. COMPANY MOUNTING TIRES TO AXLES "CARRIAGE" SHOULD HAVE CAUGHT THIS AND IS CREATING A POTENTIALLY DANGEROUS SITUATION BY NOT MONITORING THE TIRE DATE STAMP OF PRODUCTS THEY ARE INTEGRATING INTO THEIR PRODUCT. CARRIAGE EXCLUDES TIRES FROM THEIR OWNERS WARRANTY. DURO LIMITS THEIR WARRANTY TO THREE YEARS FOR TIRE AND TWO YEARS FOR DRY ROT. MOST RV OWNERS BUYING THESE LARGE FIFTH WHEEL PRODUCTS WEIGHTING 11000LBS PLUS ARE UNAWARE TO LOOK AT TIRE DATE STAMP. DEALERSHIP STILL HAS THIS UNIT. TODAY IS AUGUST 29, 2011. TIRES ARE GOING TO BE REPLACED BY A GREAT SERVICE MANAGER AT DEALERSHIP. HOWEVER, THE POINT I WISH TO EMPHASIZE IS THAT THE CARRIAGE AND THE RV INDUSTRY IN GENERAL IS PLACING PEOPLE LIVES AT GREAT RISK NOT MONITORING THE DATE CODE STAMPS BEFORE THEY PLACE THIRD PARTY "LIONSHEAD" PACKAGE PRODUCTS ON THEIR RV'S. I BELIEVE THIS SHOULD BE LOOKED INTO BECAUSE MOST PEOPLE DO NOT REVIEW THE TIRE DATE STAMP WHEN BUYING A NEW RV. SINCE MOST LARGE FIFTH WHEEL RV"S ARE PURCHASED BY RETIREE'S, THIS ACTIVITY PUTS THEIR LIVES AT GREAT RISK. A TIRE CODE INSPECTION POINT AT DEALER WOULD STOP THIS. *TR

NHTSA ID
10422524
Incident
Aug 25, 2011
Mileage
1,301 mi

Compare model years

Complaint and recall counts across every year of this model

Carriage Cameo by model year
YearComplaintsRecallsInvestigationsIssue Index
2012100
2011Viewing220
2010330
2009030
2008220
2007220
2006020
2005431
2004041
2003231
2002330
2001110
2000210
1999110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.