RoadVitals

2009 Chalet Arrowhead

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 1, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 17, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2009 Chalet Arrowhead, most frequently naming the body & structure category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V436000

LATCHES/LOCKS/LINKAGES

Sep 17, 2013
3,500 units potentially affected
The defect: Chalet RV is recalling certain model year 2006-2013 TS116, 1860, 1865, Aspen, Alpine, Arrowhead, and XL A-frames, travel trailers, and truck campers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
The remedy: Chalet RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Chalet RV at 1-541-791-4610 or Fastec at 1-800-837-2505.
Chalet RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Oct 1, 2015

I HAD THE PASSENGER SIDE TIRE ON THE CAMPER DELAMINATE WHILE GOING ABOUT 75MPH (THE SPEED LIMIT) WITH RESULTING SHAKING, THE LEAF SPRING BROKE AND AXLE BENT. THE ENTIRE CAMPER SEPARATED FROM THE FRAME AND FLEW IN THE AIR AND LANDED ABOUT 100 FEET FROM THE FRAME. THE CAMPER WAS SECURED WITH MULTIPLE SCREWS, ALL OF WHICH CAME LOOSE EXCEPT ONE THAT BROKE. THE PICTURE OF THE CAMPER AND FRAME ARE AFTER BEING TOWED TO WRECKING YARD.

NHTSA ID
10779089
Incident
Sep 26, 2015
Mileage
100,000 mi

Compare model years

Complaint and recall counts across every year of this model

Chalet Arrowhead by model year
YearComplaintsRecallsInvestigationsIssue Index
2013010—
2012010—
2011010—
2010010—
2009Viewing110—
2008010—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.