Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2011 Chrysler 200 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
NO HEAT COMING OUT OF PASSENGER SIDE VENTS AND REDUCED HEAT COMING OUT OF DRIVER SIDE VENTS. I HAD THE SYSTEM REVERSE FLUSHED AND REPLACED WITH NEW COOLANT AND DID NOT FIX THE PROBLEM. THIS PROBLEM CAUSES REDUCED VISIBILITY DUE TO INEFFECTIVE DEFROSTING OF WINDSHIELD AND SIDE WINDOWS.
HEATER CORE PLUGS FROM THE DEXCOOL BRAKING DOWN, THEN FINALLY STARTS TO LEAK CAUSING LACK OF HEAT, EVENTUALLY FOGGING THE WINDOWS SO YOU CAN'T SEE CAUSING MULTIPLE SAFETY HAZARDS. COMMON PROBLEM FROM WHAT I SEE ON LINE! YOU DON'T REALIZE IN SUMMER WHEN YOU BUY THE CAR TILL YOU GO TO USE IT IN THE SPRING AND IT'S NOT COVERED UNDER WARRANTY!
A FOLLOW UP TO ADD ON TO MY INITIAL COMPLAINT. I HAVE A SCREENSHOT SHOWING HOW DANGEROUS THIS ISSUE CAN BECOME IF NOT RESOLVED. MY WIPERS AND HORN ARE A SAFETY CONCERN SINCE THEY AREN'T WORKING DUE TO A DEFECTIVE TOTAL INTEGRATED POWER MODULE. PLEASE ADVISE BEFORE ANOTHER CHRYSLER OWNER HAS THE SAME PROBLEM AND COULD POSSIBLE HARM THEMSELVES IN A CRASH OR OTHERS.
MY WIPERS HAVE STARTED TO NOT EXACTLY STOP WORKING BUT THAT STOP THEN START UP AGAIN WHEN YOU TRY TO TURN THEM ON AS IF THEY ARE GLITCHING. THEN MY HORN STOPPED WORKING SO I WENT TO GET MY CAR INSPECTED. THE TOTAL INTEGRATED POWER DISTRIBUTION MODULE WAS NOT WORKING APPARENTLY, A $1300 FIX. THIS CAR HAS BEEN A PAIN. HAVE REPLACED PART AFTER PART. HAVE HAD 3 RECALLS AND TRULY BELIEVE THIS SHOULD BE A RECALL DUE TO IT BEING SUCH A DUMB THING. EVEN THE MECHANIC WAS LIKE THIS IS THE MOST EXPENSIVE FIX FOR A HORN THAT I'VE EVER SEEN!!
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR VENTS WOULD NOT BLOW HOT AIR AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED. THE VEHICLE WAS TAKEN TO CROSSROADS CHRYSLER (4510 WHITEHILL BLVD, PRINCE GEORGES, VA) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. WHEN THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF WINCHESTER (1659 BERRYVILLE PIKE, WINCHESTER, VA 22603, (540) 667-5532) FOR INSPECTION, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS CONTAMINATED WITH SLUDGE IN THE SYSTEM. ALSO, THE DEFROSTER WAS INOPERABLE, AND THE HEATER CORE, ENGINE OIL, COOLANT, AND RADIATOR CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 108,210.
HEATER CORE CLOGGED WITH GELLED COOLANT, REDUCING ABILITY TO DEFROST /MELT ICE FROM WINDSHIELD IN FREEZING RAIN AT ALL SPEEDS. ONLINE RESEARCH SHOWS GELLED COOLANT AFFECTS MANY CHRYSLER CARS, CAUSING NO HEAT, ESP. ON PASSENGER SIDE, NO ABILITY TO MELT ICE, CLOGGED COOLANT SYSTEM, CLOGGED T-STAT (SUMMER 2019) CLOGGED OIL INTERCOOLER (11/14/19) . THIS IS THE SECOND TIME THAT COOLING SYSTEM HAD TO BE FLUSHED SINCE PURCHASING CAR ON 8/4/18. SUSPECT SPECIFIED HOAT COOLANT CAUSING PROBLEMS IN ALL CHRYSLER VEHICLES INCLUDING AVENGER, CHARGER (PER SERVICE TECH), PICKUPS.
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE DEFROSTER WAS NOT OPERABLE AND HOT AIR BLEW FROM THE VENTS. THE VEHICLE WAS TAKEN TO COBLESKILL CHRYSLER DODGE JEEP RAM (2444 STATE ROUTE 7, COBLESKILL, NY 12043, (518) 234-4000) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000. *TT CONSUMER STATED "HOT AIR BLEW FROM THE VENTS" NOT WHAT SHE SAID. F MANUFACTURER IS AWARE OF THE FAILURE. CONSUMER CALLE AND STATED THAT I WAS GETTING HEAT ON THE DRIVERS AND NOT THE PASSENGER SIDE. THUS CAUSING THE PASSENGER SIDE NOT ABLE TO DEFROST PROPERLY AS WELL AS CAUSING VISUAL ISSUE.*JB
CLOGGED HEATER CORE ON PASSENGER SIDE VENTS, ALL FLOOR VENTS, AND NOW ALSO AFFECTING DRIVER'S SIDE. DEFROSTER DOES NOT WORK PROPERLY ON EITHER SIDE. ONLY BLOWING COLD "AIR CONDITIONING" TEMPERATURE AIR. THIS OCCURRED SLOWLY OVER TIME BUT WE NOTICED IT THE FIRST TIME WHILE TRAVELING DOWN THE HIGHWAY AT 75MPH IN SUB ZERO TEMPERATURES FOR 13 HOURS - THE ISSUE HAS PROGRESSED OVER THE 13 HOUR TRIP AND IS COMPLETELY CLOGGED NOW. TOOK TO AN AUTO SHOP ONCE AT DESTINATION BUT THEY CANNOT FLUSH THE SYSTEM BECAUSE OF THE POOR HEATER CORE DESIGN THAT WON'T ALLOW FOR THE FLUID TO FLOW THROUGH THE DUAL SYSTEM.
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, HEAT FAILED TO BLOW OUT OF THE PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE DEFROSTER ONLY DEFROSTED ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS NOT PROVIDED.
WHILE DRIVING HOME FROM DINNER MY HUSBANDS HEAT STOPPED WORKING ON THE PASSENGER SIDE OF THE VEHICLE. OHIO WINTERS A VERY COLD. DEFROST ON THE DRIVERS SIDE WAS WORKING BUST THE PASSENGER SIDE WAS NOT. WITHIN MINUTES OF DRIVING THE PASSENGER SIDE OF THE WINDSHIELD FROSTED OVER MAKING IT IMPOSSIBLE GO SEE. IT WAS UNBEARABLE BEING IN THE VEHICLE IT WAS SO COLD. WE HAVE 2 SMALL CHILDREN AND WITH A WIND CHILL IN THE NEGATIVE DIGITS THERE IS RISK FOR FROST BITE. THEY ARE MY BIGGEST CONCERN HOWEVER WHAT WOULD NORMALLY BE A 35 MINUTE DRIVE TURNED INTO OVER AN HOUR BECAISE OF POOR VISIBILITY. HOW IS THIS NOT A RECALL YET. NOT BEING ABLE TO SEE IS DANGEROUS AND BEING IN A FREEZING CAR FOR OVER AN HOUR IS DANGEROUS.
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. WHEN THE CONTACT ENTERED THE VEHICLE AND ATTEMPTED TO ACTIVATE THE DEFROSTER, THE VEHICLE BLEW OUT COLD AIR ON THE FRONT PASSENGER SIDE. THE CONTACT TOOK THE VEHICLE TO HENDRIX JEEP CHRYSLER (543 MCPHEARSON CHURCH RD, FAYETTEVILLE, NORTH CAROLINA 28303) WHERE THE RADIATOR WAS FLUSHED, BUT THE ISSUE WAS NOT RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
HEAT ON PASSENGER SIDE GOES OUT DUE TO MANUFACTURER COOLANT. CAUSES THE WINDSHIELD NOT TO DEFROST ON THE PASSENGER SIDE IN COLD MONTHS WHICH MAKES VISIBILITY DURING DRIVING IMPOSSIBLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE AIR CONDITIONER, HEATER, AND DEFROST FAILED TO PRODUCE AIR WITHOUT WARNING. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE DEFROSTER FAILED WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD NOT PROVIDE HEAT OR AIR CONDITIONING PROPERLY. WHEN ACTIVATED, THE UNIT PROVIDED THE OPPOSITE FUNCTION. THE DEALER DIAGNOSED THAT THE HEATING SYSTEM FAILED AND NEEDED TO BE REPLACED WITH A NEW HEATING CORE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
I HAVE A CHRYSLER 200 2011 WITH 67,000 MILES. THIS WINTER THE PASSENGER SIDE HEAT NO LONGER WORKS AT ALL, LEAVING ME WITHOUT DEFROST AS WELL. THIS ISSUE IS THE SAME WHETHER IN IDLE OR DRIVING. I HAVE HAD THE RADIATOR FLUSHED TWICE, THE THERMOSTAT REPLACED, FILTER REPLACED, ETC. THERE IS STILL NO RESOLUTION TO THE ISSUE AND I HAVE BEEN TOLD NOW THAT THE NEXT STEP IS REPLACING THE HEATER CORE AND THE RADIATOR ITSELF. I HAVE BEEN READING THE OTHER COMPLAINTS ABOUT THE SAME ISSUE WITH CHRYSLER AND CAN'T UNDERSTAND HOW THIS IS NOT A SAFETY ISSUE AND HASN'T BEEN RECALLED YET. IS IT BECAUSE EVEN MOPAR TECHNICIANS CAN'T FIGURE OUT THE PROBLEM? MY TECHNICIAN SAYS IT SEEMS LIKE HE'S CHASING A GHOST. THIS PROBLEM NEEDS FIXED AND CHRYSLER SHOULD BE RESPONSIBLE! *TR
WE LEFT CANADA TO GO ON A VACATION TO SOUTHERN CALIFORNIA, THE TRIP WAS 3200 KILOMETRES. ALL OF A SUDDEN THE WIPERS WENT UP ABOUT 6 INCHES AND STOPPED WITHOUT BEING ON. LATER DID IT AGAIN. A FEW MORE TIMES. WE THEN TRIED TO TURN THEM ON AND IT WENT HALF WAY AND STOPPED. AFTER THAT IT DID ALL KINDS OF WEIRD THINKS FROM TURNING ON WHEN THE SWITCH WAS OFF. THIS PROBLEM CAUSED US TO HAVE TO STOP SEVERAL TIMES DURING OUR TRIP DUE TO RAINING AND SNOWING. THE LAST DAY WHEN WE FINALLY ARRIVED TO PALM SPRINGS, WHEN I SHUT THE VEHICLE OFF, THE WIPERS WERE ON AT FULL SPEED. I HAD TO DISCONNECT THE BATTERY TO STOP IT. I THEN WENT ON THE INTERNET AND DID SOME RESEARCH. THANK GOODNESS FOR PEOPLE POSTING THEIR PROBLEMS ON THE INTERNET, I WAS ABLE TO DIAGNOSE THE PROBLEM TO THE TIPM. IT APPEARS TO BE A RECURRING PROBLEM WITH CHRYSLER TIPM'S. AND OF COURSE THIS IS NOT A WARRANTY ITEM AS THE WARRANTY HAD JUST EXPIRED IN JUNE. TOTALLY DISAPPOINTED WITH CHRYSLER'S WARRANTY AND RECALL OF THEIR TIPM'S. FROM WHAT I HAVE READ ABOUT THEIR TIPM PROBLEMS, IT HAS SERIOUS POTENTIAL FOR INJURY. IT CAN QUIT TOTALLY ALL OF A SUDDEN SHUTTING DOWN ALL POWER AND STOPPING THE VEHICLE ON A BUSY HIGHWAY.
IN 2011, I PURCHASED A NEW CHRYSLER 200S. THE LIST PRICE WAS $27, 835. IN 2015, THE HEAT IN MY VEHICLE STOPPED WORKING AND ONLY BLEW OUT COLD AIR. I WAS TOLD BY THE CHRYSLER MECHANIC THAT I NEEDED TO REPLACE THE HEATING CORE. I WENT TO LLOYD'S AUTOMOTIVE AND PAID $300 FOR A HEATING FLUSH AS LLOYD'S INFORMED ME THAT A CAR THAT IS ONLY 4 YEARS OLD SHOULD NOT HAVE ISSUES WITH THE HEATING CORE. LATER IN 2015 MY HEAT WENT OUT AGAIN. I TOOK MY CAR BACK TO LLOYD'S AUTO AND WAS INFORMED THAT I SHOULD HAVE THE HEATING CORE REPLACED. THE PARTS WERE ON BACK ORDER BECAUSE OTHER OWNERS OF THIS CAR WERE ALSO HAVING ISSUES WITH THE HEATING CORE. I DID SOME RESEARCH ONLINE AND FOUND THAT THIS WAS ACCURATE BUT CHRYSLER HAD NOT ORDERED A RECALL. OWNERS OF THIS CAR WERE HAVING TO HAVE THE HEATING CORE REPLACED. I RESIDE IN MINNESOTA WHERE THE TEMPERATURE DROPS BELOW ZERO. I COULD NOT GET MY CAR REPAIRED. THIS LIMITED MY SOCIAL OUTINGS AS I HAVE A CHILD AND COULD NOT HAVE HIM DRIVING AROUND IN A COLD CAR. I FEEL THAT CHRYSLER SHOULD RECALL THIS VEHICLE TO FIX THE HEATING CORE. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHENEVER THE HEATER WAS ACTIVATED, COLD AIR WOULD CIRCULATE THROUGHOUT THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER CORE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
"TAMARA RECALL" WHEN I'M DRIVING, WHETHER IT'S HOT OUTSIDE OR RAINY, MY WIPER BLADES WOULD COME ON FOR NO APPARENT REASON, AND STAY ON FOR ABOUT A MIN. WHEN I'M ALSO DRIVING, IT SOUNDS LIKE THERE IS WATER RUNNING THROUGH MY CAR. ONCE AGAIN, EVEN ON SUNNY DAYS I STILL HEAR WATER. I'VE TAKEN IT TO THE DEALERSHIP, AND EXPRESSED MY CONCERNS, BUT I WAS TOLD THAT NOTHING WAS WRONG. IT HAPPENS OFTEN, SO THERE IS NO SPECIFIC DATE. IT'S BEEN GOING ON FOR AWHILE. I TOTALLY DISAGREE !
ONE MORNING, WHILE DRIVING, I DISCOVERED THAT THE LIGHTS WERE ON BUT THE SWITCH WAS ON OFF. THE FOG AND BRIGHT LIGHTS WOULD NOT FUNCTION. THE BLINKERS DID NOT FUNCTION. THE WINDSHIELD WIPERS, NOR SOLVENT WOULD FUNCTION. TOOK THE CAR TO THE DEALER AND THEY HAD TO REPROGRAM THE TIPM. NO EXPLANATION AS TO WHY IT HAD TO BE REPROGRAMMED.
WIPERS SOMETIMES DO NOT TURN ON WHEN I NEED THEM TO. HIGHLY DANGEROUS, I HAVE PULLED OVER IN THE RAN BEFORE BECAUSE MY WIPERS ON A FOUR YEAR OLD CAR WILL NOT ENGAGE. ADDITIONALLY, WIPERS WILL TURN ON RANDOMLY SOMETIMES DURING THE DAY WHEN I DON'T WANT THEM TO. NOT AS DANGEROUS, BUT STILL VERY ANNOYING. CHRYSLER TIPM ISSUE, THE SAME ONE AS PREVIOUS ISSUE 18 MONTHS AGO. WIPERS TURN ON RANDOMLY, SOMETIMES WON'T TURN ON WHEN NEEDED. REPLACED THE TIPM 18 MONTHS AGO, AND CHRYSLER REFUSED TO PAY (STARTED A TICKET WITH THEIR NATIONAL CUSTOMER CARE). ISSUE HAS RETURNED COMPLETELY 100% IDENTICALLY AS BEFORE. I'M BRINGING IT BACK TO THE DEALERSHIP, AND I'VE REOPENED THE TICKET. THEY SAID THEY WILL "SEE WHAT THEY CAN DO"
CONTINUED PROBLEMS WITH HEATING SYSTEM ON CHRYSLER 200, YEAR 2011, TOURING MODEL, V6 PEN STAR ENGINE: LACK OF HEAT ON PASSENGER SIDE, & SIDE WINDOWS FOGGING UP. LITTLE TO NO HEAT ON DRIVER'S SIDE. I HAVE TAKEN THE CAR TO THE CHRYSLER DEALERSHIP 4 X AND EACH TIME, THEY FLUSH AND CHECK THE HEATING LINES AND SAY THERE IS NOTHING WRONG, THAT I HAVE HEAT. THE HEAT SEEMS A LITTLE BETTER FOR A SHORT WHILE, THEN THE SAME THING HAPPENS AGAIN, I LOSE HEAT AND ONLY COLD AIR IS BLOWING OUT OF VENTS WITH HEAT SETTING ON MAX. I PAID FOR AN EXTENDED WARRANTY WHEN THE VEHICLE WAS PURCHASED NEW. I AM TOLD EACH TIME THERE IS NOTHING WRONG. THERE HAS TO BE SOMETHING WRONG! I NEVER OWNED A VEHICLE WITH THIS PROBLEM AND AM VERY DISAPPOINTED. WHAT AM I TO DO WITH NO HEAT AND SUBZERO TEMPS.?? NOW THE DRIVER'S SIDE HAS LITTLE TO NO HEAT AND WINDOWS ARE FOGGING UP. THERE MUST BE A MANUFACTURER DEFECT IN THE HEATING SYSTEM ON THESE VEHICLES. *TR
2011 CHRYSLER 200. CONSUMER STATES VEHICLE MAKES RATTLING NOISE AND TIRES WILL NOT STAY CORRECTLY INFLATED WHILE DRIVING *TGW THE CONSUMER STATED THE VEHICLE WOBBLED AND BOUNCED SIDE-TO-SIDE WHILE DRIVING DOWN THE HIGHWAY IN AREAS WHERE THERE WERE ROUGH RIDGES IN THE ROAD. THE CONSUMER WAS INFORMED THE VEHICLE WAS DESIGNED THAT WAY, AS THE VEHICLE HAD A HEAVY DUTY SPORT SUSPENSION. ALSO, THE SUNROOF LEAKED ON THE DRIVER'S SIDE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE LOW BEAM LIGHTS WERE DEFECTIVE. THE LOW BEAM WOULD NOT ILLUMINATE PROPERLY AND APPEARED AS A SHADOW. THE CONTACT HAD TO USE THE HIGH BEAMS TO ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THE DEALER ADJUSTED THE LOW BEAM, BUT THE FAILURE WAS NOT CORRECTED. THE DEALER STATED THAT THEY WERE UNABLE TO CORRECT THE FAILURE BECAUSE IT WAS HOW THE LOW BEAM LIGHTS WERE DESIGNED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CONTACT THE DEALER TO EXPLAIN HOW TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 4, 500.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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