2009 Chrysler 300 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Chrysler 300, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags3835.2%
- Electrical2624.1%
- Engine87.4%
- Steering76.5%
- Driver assistance76.5%
- Brakes65.6%
- Visibility32.8%
- Powertrain (other)32.8%
- Tires & wheels21.9%
- Interior & seats21.9%
- Other / unspecified21.9%
- Transmission10.9%
- Suspension10.9%
- Seat belts10.9%
- Fuel system10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I'M [XXX] I BOUGHT THIS CAR IN 2010 THIS CAR IS A RECALL EVERY YEAR DONT PASS SMOG AND I HASTO EXPEND $600TO$800 DOLLARS IN ORDER TO PASS SMOKERS NOW IT'S IN THE SHOP ILICK POBLEM I HAS TO PAY $1900 TO FIX THE POBLEM I ALREADY EXPEND $1278 TO FIX OTHER POBLEMS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
AFTER RECEIVING SEVERAL POST CARDS TO GET THE AIRBAG RECALL, I BROUGHT THE CAR TO DADELAND CHRYSLER/JEEP ON MARCH 12, 2019. AFTER KEEPING THE CAR THE WHOLE DAY I WAS TOLD MY CAR DID NOT QUALIFY FOR THE RECALL, THE SERVICE MGR AND I SPOKE WITH CHRYSLER CUSTOMER SERVICE WHO REFUSE TO APPROVE THE AIRBAG REPLACEMENT, AND THE DEALER DID NOT DO THE WORK BECAUSE IT WAS NOT GOING TO BE REIMBURSED. SINCE THEN I HAVE RECEIVED SEVERAL CALLS FROM CHRYSLER AND EACH TIME I HAVE EXPLAINED WHAT HAPPENED, THEN I AM TOLD THEY WILL CHECK AND GET BACK TO ME AND I NEVER HEAR FROM THEM AGAIN. BOTTOM LINE, CHRYSLER CORP REFUSES TO DO THE AIRBAG RECALL AND I NEED YOUR AGENCY TO GET INVOLVED IN THIS MATTER. I HAVE ALSO FILE A COMPLAIN WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLE BUT I DOUBT THEY WILL TAKE ACTION ON THE MATTER. I HOPE YOU FORCE CHRYSLER TO CARRY OUT THE MANDATED RECALL AND FINE THEM FOR REFUSING TO CARRY OUT THE NHSA ORDER. I HOPE TO HEAR FROM YOU REGARDING THE OUTCOME OF MY COMPLAIN.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
DRIVERS SIDE SEAT WARMER BURNED A HOLE THROUGH THE SEAT COVER AND BURNED A HOLE THROUGH THE COAT I WAS WEARING. I WAS DRIVING ON THE HIGHWAY WHEN I FELT 'PINCHING' ON MY LOWER BACK AND SMELLED A BURNING ODOR. I TURNED OFF THE SEAT WARMER AND DROVE THE VEHICLE HOME. I WAS INSTRUCTED BY BY MY LOCAL CHRYSLER DEALER TO CALL CHRYSLER DIRECTLY AND GET CASE NUMBER. DID SO.. CASE NUMBER 75085832. NEVER RECEIVED A CALL BACK AFTER 4 FOLLOW UP CALLS. DEALER WILL NOT FIX UNTIL CHRYSLER LOOKS AT IT.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
DRIVING THE VEHICLE ON BUSY HI-WAY AND THE CAR STOPPED FOR NO REASON. NO POWER UNABLE TO GET ABOVE 5 MILES PER HOUR.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
ON THE MORNING OF MARCH 14, 2015 THE CAR STALLED WHILE DRIVING AT FULL SPEED ON A FOUR LANE HWY. MY WIFE HAD TO PULL TO MEDIAN TO RESTART CAR. *TR
ON MORNING OF MARCH 13, 2015 CAR STALLED WHILE PULLING INTO HIGHWAY FROM DRIVEWAY. THIS REQUIRED HAVING TO QUICKLY PULL OVER TO RESTART CAR. ON MORNING OF MARCH 14, 2015 THE CAR STALLED WHILE DRIVING AT 55 MPH ON A FOUR LANE HIGHWAY. MY WIFE HAD TO QUICKLY PULL TO MEDIAN TO RESTART CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The blinkers ...window wipers ...brights. horn.. battery draining. Horn. Staling. Someone said it's the TIPM.WHICH WAS RECALLED yeARS BACK. I JUST GOT THIS CAR NOT EVEN 2 YEARS AGO.and it's unsafe . I can't see and scared the airbags are gonna diploy
DRIVING THE VEHICLE ON BUSY HI-WAY AND THE CAR STOPPED FOR NO REASON. NO POWER UNABLE TO GET ABOVE 5 MILES PER HOUR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The blinkers ...window wipers ...brights. horn.. battery draining. Horn. Staling. Someone said it's the TIPM.WHICH WAS RECALLED yeARS BACK. I JUST GOT THIS CAR NOT EVEN 2 YEARS AGO.and it's unsafe . I can't see and scared the airbags are gonna diploy
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The blinkers ...window wipers ...brights. horn.. battery draining. Horn. Staling. Someone said it's the TIPM.WHICH WAS RECALLED yeARS BACK. I JUST GOT THIS CAR NOT EVEN 2 YEARS AGO.and it's unsafe . I can't see and scared the airbags are gonna diploy
ON FEBRUARY 10,2017 THE CAR WOULD NOT START. I GOT A CHARGE AND DROVE IT HOME. THE NEXT MORNING THE CAR STARTED. AFTER DRIVING FOR A WHILE I REALIZED MY TURN SIGNALS DIDN'T WORK. IT BEGAN RAINING AND I REALIZED THE WIPERS DIDN'T WORK. AFTER CHECKING FURTHER I FOUND MY HORN DIDN'T WORK EITHER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I HAVE A YEAR WITH MY VEHICLE AND IT HASN'T GAVE ME ANY PROBLEMS UNTIL NOW THAT THE AUTOMATIC TRANSMISSION FLUID NEEDS TO GET DRAINED. THE GEARS WONT SHIFT CORRECTLY.RPM'S FEEL AS THOUGH THEY ARE NOT RISING PROPORTIONALLY TO THROTTLE INPUT.THROTTLE RESPONSE FEELS DEAD IN CERTAIN INSTANCES.SOMETIMES THE CAR WILL CHIRP/SPIN THETIRESOFF THE LINE AND THE RPM'S RISE QUICKLY, OTHER TIMES YOU CAN FLOOR THE CAR OFF THE LINE AND GET ABSOLUTELY NOTHING.GENERAL SLUGGISHNESS IN ACCELERATION -SIGNIFICANTLY INCREASED DROP IN RPM BETWEEN SHIFTS. SO I LOOKED IT UP AND I FOUND THIS ARTICLE ON 300 CARS THAT FROM THE MAKES 06-10 WITH RWD MODELS THE 42RLETRANSMISSIONUSES 'EMCC'.THE WAY IT IS PROGRAMMED TO OPERATEIN THIS 4 SPEED TRANSMISSION CAUSES SERIOUS DRIVABILITY ISSUES ATORQUECONVERTERCLUTCH IN AN AUTOMATIC TRANSMISSION WILL LOCK/UNLOCK AT CERTAIN SPEEDS, BUT THETORQUE CONVERTERCLUTCH IN THE42RLEDOES NOT OPERATE AS CHRYSLER DESCRIBES IT IN THE OWNER'S MANUAL. THERE IS ALOT MORE PEOPLE WITH THAT SAME PROBLEM SO PLEASE TRY TO GIVE OWER RECALL COMPLAIN A LOOK. I LOVE THE CHRYSLER 300 SERIES AND WOULD HATE TO KEEP GOING THROUGH THIS ON A BEAUTIFUL CAR.
AFTER LEAVING FROM A STOP AND ACCELERATING .... TRANSMISSION "KICKED" ... LIKE IT WASN'T GOING INTO NEXT GEAR. ALL FLUIDS ARE CHECKED EVERY 3,000 MILES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CHRYSLER 300. THE CONTACT STATED THAT THE REAR PASSENGER TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,066.
WHILE DRIVING THE VEHICLE THE LOW TIRE PRESSURE LIGHT CAME ON, I CHECKED AND FOUND MY FRONT TIRE LOOKED LOW. I WENT TO UNSCREW THE VALVE CAP AND IT KEPT TURNING, UPON FURTHER INSPECTION I FOUND THE METAL VALVE STEM WAS CRACKED AND THE SCHRADER VALVE WAS ONLY BEING HELD IN BY A BURR FROM THE CRACKED METAL STEM. AT THAT POINT I WAS UNABLE TO PUT ANY AIR INTO THE TIRE. THE POTENTIAL FOR THE SCHRADER TO JUST BLOW OUT OF THE STEM AND CAUSE INSTANT DEFLATION OF THE TIRE IS WHY I AM REPORTING THIS. THE METAL STEMS SEEM TO BE CHEAPLY MADE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DRIVERS SIDE SEAT WARMER BURNED A HOLE THROUGH THE SEAT COVER AND BURNED A HOLE THROUGH THE COAT I WAS WEARING. I WAS DRIVING ON THE HIGHWAY WHEN I FELT 'PINCHING' ON MY LOWER BACK AND SMELLED A BURNING ODOR. I TURNED OFF THE SEAT WARMER AND DROVE THE VEHICLE HOME. I WAS INSTRUCTED BY BY MY LOCAL CHRYSLER DEALER TO CALL CHRYSLER DIRECTLY AND GET CASE NUMBER. DID SO.. CASE NUMBER 75085832. NEVER RECEIVED A CALL BACK AFTER 4 FOLLOW UP CALLS. DEALER WILL NOT FIX UNTIL CHRYSLER LOOKS AT IT.
GOT IN CAR TO DRIVE, DRIVER SEAT WARM (THOUGHT DUE TO PARKED IN PHOENIX SUN). BUT WITHIN 10 MINUTES UNBEARABLE HEAT DRIVER SEAT, NEEDED 2 PADS TO PROTECT. SEAT HEATER WAS OFF, NO LIGHT, BUT I TOGGLED SWITCH TO SEE IF HELP, IT DID NOT. CAR PARKED AT WORK 15 MINUTES AFTER STARTING JOURNEY. 2 1/2 HRS LATER PERSON IN PARKING LOT NOTED SMOKE COMING FROM INSIDE CAR, CALLED FIRE DEPARTMENT. THEY NOTED INSIDE FULL OF SMOKE AND GLOW UNDER DRIVER SEAT. OPENED DOOR TO EXTINGUISH FIRE AND CAR BURST INTO FLAMES ALA THE MOVIE BACKDRAFT. ENTIRE INTERIOR MELTED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CHRYSLER 300C. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ERRONEOUSLY DOWNSHIFTED AND THE ABS AND ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR A BRIEF AND WOULD ONLY RESUME AT A LOW SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT WHEEL SENSORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 7/16/14*CN
WHILE DRIVING THE VEHICLE THE LOW TIRE PRESSURE LIGHT CAME ON, I CHECKED AND FOUND MY FRONT TIRE LOOKED LOW. I WENT TO UNSCREW THE VALVE CAP AND IT KEPT TURNING, UPON FURTHER INSPECTION I FOUND THE METAL VALVE STEM WAS CRACKED AND THE SCHRADER VALVE WAS ONLY BEING HELD IN BY A BURR FROM THE CRACKED METAL STEM. AT THAT POINT I WAS UNABLE TO PUT ANY AIR INTO THE TIRE. THE POTENTIAL FOR THE SCHRADER TO JUST BLOW OUT OF THE STEM AND CAUSE INSTANT DEFLATION OF THE TIRE IS WHY I AM REPORTING THIS. THE METAL STEMS SEEM TO BE CHEAPLY MADE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I HAVE THE AUTOMATIC TRANSMISSION AND I NOTICE THAT MY MATRIX WILL ROLL BACKWARDS IF I HAVE A 2009 CHRYSLER TOWN & COUNTRY TOURING WITH 1000 MILES ON IT. IF I AM STOPPED ON AN INCLINE, WHILE IN A FORWARD GEAR (E.G. DRIVE). IF I TAKE MY FOOT OFF THE BRAKE, THE CAR WILL ROLL BACKWARDS - LIKE A CAR WITH A MANUAL TRANSMISSION WOULD. IS THIS NORMAL BEHAVIOR? I TOOK IT TO A CHRYSLER DEALERSHIP AND THEY STATED THAT IT WAS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I HAVE REPLACED PARTS TO MY FRONT END THREE TIMES. THE PART HAS COST ME 125 PLUS LABOR EACH TIME. IM NOT SURE OF THE NAME OF THE PART, BUT U WILL KNOW WHEN IT NEEDS TO BE REPLACED BECAUSE EVERY TIME U HIT A BUMP IN THE ROAD IT SOUNDS LIKE YOUR FRONT END IS ABOUT TO FALL OFF. AND I HAVE REPLACED MY THERMOSTAT HOUSING UNIT TWICE, IT LITERALLY MELTED TWICE! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2009 CHRYSLER 300. WHILE STATIONARY, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED A THIRD VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SIGNIFICANTLY DAMAGED. BOTH THE DRIVER AND PASSENGER SIDE SEAT BELTS MALFUNCTIONED AND THE AIR BAGS FAILED TO DEPLOY. BOTH THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Fuel vapors are strong when I get gas, car is now leaking gas when it’s over half a tank
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .