RoadVitals

2020 Chrysler 300 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Aug 15, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Chrysler 300, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags350.0%
  • Driver assistance116.7%
  • Powertrain (other)116.7%
  • Visibility116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.

NHTSA ID 11631614 · filed Dec 19, 2024

Drivers airbag bursted when I wasn’t in my car, and the passenger airbag has a hole in it.

NHTSA ID 11607180 · filed Aug 8, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made appointment for repair, Due to car shortage Don Franklin motors 1147 S HWY 27 Somerset, KY service told me that due to work load I would need to bring car in April 27, 2022 at 1030 hrs. I parked car and on 04 27 2022 Turned car over to Franklins service for repair. Mileage on car was 23844. Franklins called me later in day and said they ordered a alternator for it due the noise was from bad bearing. I Stopped by April 28th at 1500hrs and car was ready. I asked about gear knob grinding and was told it was Ok, noise was alternator. I drove away and noticed noise turning out of parking lot. I checked mileage and car still had same miles as it did when I dropped it off. I took back to service advisor and drove out of lot to hear noise he did! Advisor told me that a 10-20 mph the car would be able to control if it went to lock up. I did not agree and needed it repaired, Advisor told me a mechanic would have drive and hear noise and was busy today I was given a appointment of June 16, 2022 at 1030 hours OVER SIX WEEKS more without car! I called 1-800 Chrysler number in owners manual to get option. I got no where with them don't care keep driving until appointment. My Local dealer and service folks don't care to met this car in a curve for next six weeks and they have more car dealerships in all adjoining towns spreading this great service.PLEASE INVESTIGATE problem!

NHTSA ID 11462957 · filed May 1, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car was trying to shift to park while traveling 50mph 04-27-2022. On 04-28-2022 I picked up car and was told fixed noise it was altenator. I drove out of parking lot and heard same noise as before, I took back and got service writter in car he observed noise and he said it will have to be checked by technician, I told him the miles had not changed 23,844 NOT TEST DROVE YET! he advided the car has computer saftey device that does not let it go to park when over 10mph go ahead and drive. I made appiontment for repair 6 weeks later (as soon as he could) also stating parts are sometimes months away. I had never used the auto park feature on this car, it is on all Chrysler cars for drivers that get out with car running and don't put in park? I paid 40,000 dollars for a car that I'm expected to wait approx 6 monthes for repair under warranty one year old! I took to independant shop and was advised junk yard parts was available but would void warrany and still could be computer causing not the gear mechanics. I sold this car at a 11,000 dollar loss. Problem is still on road meeting us in curve as we drive. Please investigate this dangerous saftey devise that appears to correct people that should not drive anyway! American made car American dealer and service department with 3rd world solutions. Manufacture, management of Don Franklin Chrysler all contacted, could care less about problem keep driving. Autopark causes rear tire lockup!

NHTSA ID 11465608 · filed May 22, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

This Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc. However this vehicle s mirrors tild down so far the only view you have is the ground area directly under the drivers /passenger front door. You could see a child or pet or even to safely back the vehicle up. I have taken this to the dealership they tell me there is no fix for this condition Is this something associated with just this car??? Or, have other vehicles had this problem??

NHTSA ID 11434871 · filed Sep 29, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .