2002 Chrysler 300M Steering Problems

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

NHTSA ID

10633113

Incident

Sep 12, 2014

Mileage

194,000 mi

I HAD BOTH FRONT STRUT ASSEMBLIES REPLACED AND A 4 WHEEL ALIGNMENT. WHILE DRIVING HOME THE VEHICLE CONTINUED TO PULL TO THE RIGHT. I RETURNED THE CAR TO THE SHOP AND UPON INVESTIGATING FURTHER I WAS TOLD THE RACK PINION ASSEMBLE FAILED AND NEEDED TO BE REPLACED. THE ORIGINAL $850 JOB BECAME A $1750 JOB. *TR

NHTSA ID

10553737

Incident

Nov 25, 2013

Mileage

86,000 mi

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE INNER TIRE ROD BOLTS SHEARED OFF, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, REPAIRED THE VEHICLE WITH A GRADE A BOLT. THE FAILURE OCCURRED ON AN ADDITIONAL BOLT SIX MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 172,000.

NHTSA ID

10498022

Incident

Aug 17, 2011

Mileage

135,000 mi

TL*THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH SHE HEARD A LOUD BANGING NOISE AND THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS SHUT OFF AND TOWED TO HER HOME. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND INFORMED THE CONTACT THAT ONE OF THE BOLTS WITHIN THE STEERING COLUMN WAS DISLODGED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 83,000.

NHTSA ID

10402820

Incident

May 26, 2011

Mileage

83,000 mi

MY STEERING WHEEL TIGHTENED AND MADE THIS GRINDING, SCRAPPING SOUND TURNING LEFT OR RIGHT, THEN SOMETHING POPPED WHERE MY AIRBAG IS AND MY AIRBAG LIGHT CAME ON AND MY HORN WILL NOT WORK. YOU CAN STILL HEAR THE SCRAPPING SOUND WHILE DRIVING OR BACKING UP. *TR

NHTSA ID

10276884

Incident

Jul 6, 2009

I, LIKE MANY OTHER, HAVE A DANGEROUS PROBLEM WITH MY 2002 CHRYSLER 300M STEERING. I AM TOLD THE INNER TIE ROD BUSHING IS BAD AND AFTER DOING SOME INTERNET RESEARCH I GUESS I AM NOT ALONE. *TR

NHTSA ID

10243614

Incident

Sep 17, 2008

Mileage

98,000 mi

VEHICLE WAS DRIVEN ON 02/06/07 APPROXIMATELY 60 MILES ON THE HIGHWAY AT 65 MILES PER HOUR. VEHICLE WAS THEN PARKED IN A SHOPPING CENTER PARKING SPACE. WIFE WENT SHOPPING RETURNED TO THE VEHICLE STARTED VEHICLE BEGAN BACKING UP TURNED THE STEERING WHEEL TO THE LEFT AND A CLUNKING SOUND WAS HEARD. THIS LEAD TO A SUDDEN LOSS OF STEERING AND THE VEHICLE COULD NOT BE CONTROLLED. FORTUNATELY THE VEHICLE WAS BARELY MOVING AND SHE WAS ABLE TO STOP WITHOUT DAMAGE OR INJURY. I AM CONCERNED THAT IF THIS HAD HAPPENED MOMENTS BEFORE ON THE HIGHWAY AT 65 MILES PER HOUR THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. THE VEHICLE WAS TOWED TO MICHAEL CHRYSLER/ KIA I9N NEW LONDON CONNECTICUT 06320. ROY THE SUPERVISOR IN VEHICLE MAINTENANCE / SERVICE INDICATED THE BOLTS HOLDING BOTH ENDS OF THE CONTROL ARMS WERE SNAPPED OFF BUT STILL INTACT. TO FIX THE MECHANICAL PROBLEM WOULD COST $1,200.00 AND NEW PARTS. HE ATTRIBUTED THE DAMAGE CAUSATION AS A HARD IMPACT SUCH AS POTHOLE. HE AGREED THE DAMAGE DID NOT SHOW ANY IMPACT WITH A FOREIGN OBJECT AND WAS UNUSUAL IN OCCURRENCE. VEHICLE WAS REMOVED FROM CHRYSLER PREMISES FOR FURTHER INSPECTION AND INVESTIGATION. NO REPAIRS HAVE BEEN DONE AT THIS TIME. VEHICLE IS AVAILABLE FOR INSPECTION AT PADGETT AND SOSN AUTOMOTIVE REPAIR 61 TRUMAN STREET NEW LONDON, CT. 06320 PHONE 442-5134. *JB

NHTSA ID

10184350

Incident

Mar 6, 2007

Mileage

82,105 mi

MY 2000 CHRYSLER 300M WITH APROX 83,000 MILES, BEGAN TO EXPERIENCE A LOOSE FEEL TO THE STEERING, CLUNKS UPON TURNING, SUSPENSION RATTLE OVER BUMPS. ODD FRONT TIRE TREAD WEAR PATTERN. TOOK TO SHOP FOR ALIGNMENT AND INSPECTION. SHOP INFORMED ME THAT CAR WAS UNALIGNABLE DUE TO IMPENDING FAILURE OF INNER TIE ROD BUSHING. SMALL TIRE AND ALIGNMENT SHOP WAS UNWILLING TO DO THE REPAIR TO TO COMPLEXITY. TO TO MY MAIN MECHANIC WHO CONFIRMED THE PROBLEM, AND ALTOUGH HE WOULDN'T HAVE THE PART FOR A DAY CAUTIONED AGANST DRIVING ANY FURTHER DO TO ITS NEAR FAILURE WHICH IF HAPPENED WHILE DRIVING COULD RESULT IN TOTAL STEERING FAILURE. REPAIRED AT A COST OF $665. MOSTLY LABOR. *NM

NHTSA ID

10169519

Incident

Sep 19, 2006

Mileage

83,000 mi

THE STEERING WHEEL HAD ROTTED, WHICH CAUSED THE METAL TO SHOW. DEALER NOTIFIED. *JB

NHTSA ID

10017684

Incident

Feb 10, 2003

Mileage

15,000 mi

01/12/2002 -THREE HOURS AFTER I PICKED UP THE CAR FROM THE DEALER, AT ABOUT 45-50 MILES/HOUR, COULD NOT STOP THE CAR, LOST CONTROL OF THE CAR , AND HIT FRONTAL THE CONCRETE DIVIDER ON THE HIGHWAY. THE CAR HAS BEEN TOTALED. 03/18/2002 - RECEIVED LETTER FROM DAIMLER CHRYSLER SAYING THAT THE CAR HAS BEEN MANUFACTURED WITH DEFECTIVE ENGINE. CHRYSLER PROPOSES TO REPLACE THE CAR OR GIVE ME THE MONEY BACK.

NHTSA ID

760557

Incident

Jan 12, 2002