1996 Chrysler Concorde Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Chrysler Concorde, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering6128.9%
- Engine2612.3%
- Brakes199.0%
- Suspension146.6%
- Electrical146.6%
- Fuel system146.6%
- Transmission136.2%
- Airbags94.3%
- Other / unspecified83.8%
- Visibility62.8%
- Body & structure62.8%
- Interior & seats41.9%
- Exterior lighting41.9%
- Powertrain (other)31.4%
- Driver assistance31.4%
- Seat belts31.4%
- Heating & air conditioning20.9%
- Tires & wheels20.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MOUNTING SUPPORT BUSHINGS TO "RACK & PINION" BECOME BRITTLE AND ALLOW MOVEMENT OF RACK WHICH REDUCES STEERING RESPONSE. DURING COLD WEATHER THE PROBLEM IS ALSO NOTICEABLE AS A SQUEAKING NOISE WHEN TURNING THE WHEEL 'BACK AND FORTH'. THE HEAT FROM THE EXHAUST PIPE IS DIRECTLY BELOW THE RACK AND THAT PIPE SHOULD BE INSULATED TO REDUCE THE HEAT TRANSFER TO THE BUSHINGS THAT ANCHOR THE RACK (ABOVE). *TR
A POPPING SOUND WAS COMING FROM THE FRONT LEFT SIDE OF THE VEHICLE WHEN THE BRAKES WERE APPLIED. STEERING WHEEL CONSTANTLY VIBRATES AND HAS SINCE I'VE OWNED THE VEHICLE. A JULY 2008 SAFETY INSPECTION REVEALED "EXCESSIVE PLAY" IN THE STEERING LINKAGE AND LEFT OUTER TIEROD WAS BAD. REPAIRS PERFORMED AND THE SAME THING HAPPENED YET AGAIN THREE MONTHS LATER. AFTER LEARNING OF ALL THE COMPLAINTS RELATED TO STEERING PROBLEMS IN CHRYSLER VEHICLES, I NOW FEAR FOR MY SAFETY AND THAT OF MY FAMILY. CHRYSLER NEEDS TO HELD RESPONSIBLE FOR THE DANGEROUS PRODUCTS THEY ARE PUTTING ON THE MARKET. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP! *TR
I WAS DRIVING 70 MPH DOWN THE HIGHWAY WHEN THE CAR SHUDDERED. I TOOK AN OFF RAMP BY THE TIME I REACHED THE END OF THE OFF RAMP THE CAR HAD DIED AND WOULD NOT RESTART. THE EXTENDED WARRANTY I PURCHASED IS NO GOOD, DUE TO BANKRUPTY. THE DEALER INSISTED I TOW IT TO THEM AND THEY WOULD WORK WITH ME TO HELP PAY FOR THE REPAIR. THEY THEN BLAMED ME COMPLETELY AND REFUSED TO HELP ME AT ALL. THIS IS THE SECOND MAJOR REPAIR TO THIS CAR. FIRST BUSHINGS AND THEN BOLTS COMING OUT THE POWERSTEERING HOUSING. IF I HAD NOT BEEN NEAR AN OFF RAMP I COULD HAVE BEEN IN A MAJOR ACCIDENT.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
DT*: THE CONTACT STATED WHILE THE VEHICLE SLOWED TO A STOP, THE BRAKES BEGAN TO VIBRATE AND THE PEDAL DEPRESSED TO THE FLOOR. AT 5 MPH THE ABS ENGAGED AND STOPPED THE VEHICLE. THE PROBLEM WAS INTERMITTENT AND OCCURRED 40 TIMES IN THE LAST TWO YEARS. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A SERVICE DEALER. AN INDEPENDENT SERVICE MECHANIC INSPECTED THE VEHICLE AND ALSO DETERMINED, THE BRAKES NEEDED TO BE SERVICED BY AN AUTHORIZED DEALER. THE ABS ENGAGE AT A LOW SPEED FOR NO APPARENT REASON. UPDATED 08/23/04. *JB
WHILE DRIVING STEPPED ON THE BRAKE AND HEARD A POPPING NOISE. THERE WAS SMOKE, THE BRAKE LINE HAD BROKEN, A FIRE ALMOST STARTED HOWEVER, THE CONSUMER HAD TURNED THE VEHICLE OFF IN TIME.*AK
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
QUICK-STRUTS AFTER MARKET REPLACEMENT PARTS MAY BE DEFECTIVE. THIS PRODUCT IS CALLED A MONROE QUICK- STRUT. THE FAILED PART WAS RETURNED FOR WARRANTY REPLACEMENT: PART #171939. THE TOP OF THE STRUT, NUT, AND STEAL WASHER "TORE FREE" OF THE PLATE WHICH COMPRESSES THE SPRING. THE 'TOP PLATE' PART OF THE ASSEMBLY REMAINED ANCHORED TO THE CAR BY THREE NUTS LOCATED IN THE TRUNK. THIS PLATE NO LONGER CONTAINED THE STRUT AND THE COMPRESSED SPRING AS SUPPLIED IN QUICK STRUT ASSEMBLY. THE ASSEMBLY AS PURCHASED, HAS A NUT AND WASHER MOUNTED IN TWO INCHES OF RUBBER MOLDED IN THE PLATE ON TOP OF THE STRUT SPRING ASSEMBLY. THAT RUBBER COMPONENT FAILED. THIS BECOMES OBVIOUS AFTER THE PARTS ARE REMOVED FROM THE VEHICLE. THE OEM PART CONTAINS A LARGE WASHER LOCATED ON THE TOP WHICH WOULD PREVENT THIS TYPE OF FAILURE. THIS FAILURE COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE WHILE DRIVING. *TR
HAVE HAD TO REPLACE ALL BUSHINGS, IN FRONT END, INCLUDING MOTOR MOUNT. ALL HAVE WORN PREMATURELY AND WERE VERY EXPENSIVE. STILL HAVE STEERING BUSHING TO BE REPLACED THAT CAUSES DRIFT, BUT UNABLE AT THIS TIME TO AFFORD. REALLY DISAPPOINTED THAT NO RECALL HAS SURFACED ON THESE ESSENTIAL PARTS. *JB
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP! *TR
1996 CONCORDE RACK AND PINION FAILED AND BEEN REPLACED AT LEAST 3 TIMES. *TS ***NAR*** THE TRANSAXLE LEAKED, THE BATTERY WAS REPLACED, BECAUSE THE VEHICLE WOULD NOT START AND THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1996 CHRYSLER CONCORDE. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED AND REPAIRED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 98V184000 (FUEL SYSTEM, GASOLINE). WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL SMELL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE DRIVER'S SIDE FUEL RAIL HAD FRACTURED CAUSING A FUEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
STRONG SMELL OF GASOLINE COMING FROM THE ENGINE COMPARTMENT ON MY 1996 CHRYSLER CONCORDE LXI 3.5L VIN F. THIS CAR WAS BOUGHT USED IN SEPTEMBER 2010 AND THE ODOR HAS BECOME MUCH STRONGER IN THE PAST 3 MONTHS. I AM FEARING A FIRE MAY OCCUR. GAS MILEAGE HAS GREATLY DECREASED TO ABOUT 12-15 MPH. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED. *TR
WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A REFERENCE NUMBER AND I HAVE SCHEDULED FOR A REINSPECTION/REINSTALLATION 1/18/2006. *NM
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I'M SORRY, BUT I DON'T REMEMBER THE EXACT MILAGE ON THE CAR. THE SPEED LIMIT WAS 40 , BUT I WAS NOT GOING THAT FAST BECAUSE 1) THE ROAD WAS WET BECAUSE IT HAD JUST RAINED LIGHTLY, MAYBE 8 MINUTES PRIOR 2) I SAW THE OTHER DRIVER'S CAR WAS IN MY LANE. I WAS HIT PRETTY MUCH HEAD ON. MY AIR BAGS DID NOT DEPLOY! I HAD TO BE CUT OUT OF MY CAR.THUS MY BEAUTIFUL CONCORD WAS A TOTAL LOSS. IT HAD BEEN IN EXCELLENT CONDITION.
AIR BAG LIGHT ON FOR YEARS. JUST REMOVED CLOCK SPRING . COMPONENT IS FAULTY. SUSPECT THERE ARE MANY LIKE THIS. *NM
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
1996 CHRYSLER CONCORDE. REQUESTING INFORMATION ABOUT INJURIES CAUSED BY FAILED CAR JACK. *NJ THE CONSUMER WAS INJURED WHEN THE JACK COLLAPSED. (LAWYER WROTE IN ON BEHALF OF CLIENT). *JB UPDATED 05/11/10.*JB UPDATED 05/07/10.*JB UPDATED 03/12/10 UPDATED 06/25/10.*JB
I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP! *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHILE TRAVELING AT 55 MPH ALL OF A SUDDEN THE VEHICLE STALLED. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AGAIN FOR THE SECOND TIME.*AK THE CONSUMER STATED THAT THE SPEEDOMETER STARTED HAVING PROBLEMS. THE HEATER STARTED HAVING PROBLEMS. *TC
MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2.7L ENGINES AND THERE ARE ALOT OF THE THESE ENGINES WITH THIS SAME PROBLEM (SLUDGE BUILD UP) THE QUOTE TO REPAIR MY CAR IS $9500.00 AND I CANNOT AFFORD THIS, IT HAS BEEN ALMOST 7 MONTHS AND MY CAR IS JUST SITTING IN MY DRIVE WAY, I'M MAKING MONTHLY PAYMENTS ON THIS CAR AND IT IS NO GOOD. PLEASE HELP ALL OF US TO DO SOMETHING ABOUT CHRYSLER. IT'S US LITTLE PEOPLE AGAINST THE BIG CORPORATIONS AND WE HAVE NO CHANCE AT ALL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED. *TR
WHEN DRIVING MY 1996 CHRYSLER CONCORDE, I NOTICED THE FRONT END SHAKING, AND A VERY LOUD THUMPING NOISE WHEN STARTING AND SLOWING DOWN. AFTER TAKING THE CAR TO MY MECHANIC, HE FOUND THAT THE ENTIRE RUBBER END OF THE JOINT WAS GONE. ONLY THE METAL BUSHING REMAINED. THE MOUNTING BUSHINGS THAT HOLD THE FORWARD CRADLE OR SUBFRAME ON ARE COMPLETELY ROTTED AWAY. THE NOISE IS FROM THE ENTIRE FRONT CRADLE OF THE CAR TRAVELING UP AND DOWN THE MOUNTING BOLTS AND SLAMMING INTO THE FLOORBOARD OF THE CAR. IT LOOKS AS THOUGH THE ONLY THING HOLDING THE FRONT OF THE CAR AND DRIVETRAIN IN PLACE IS THE WASHERS ON THE HEAD OF THE BOLTS. IF THE WASHERS OR BOLT HAD BROKEN, THE FRONT OF THE CAR WOULD HAVE SEPARATED FROM THE REST OF THE FRAME, AND OBVIOUSLY MY DAUGHTER WOULD HAVE TOTALLY LOST CONTROL. THIS IS A VERY DANGEROUS AND CONSTLY PROBLEM THAT SHOULD BE COMMUNICATED TO OTHER CONCORDE OWNERS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP! *TR
WHILE TRAVELING AT 55 MPH ALL OF A SUDDEN THE VEHICLE STALLED. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AGAIN FOR THE SECOND TIME.*AK THE CONSUMER STATED THAT THE SPEEDOMETER STARTED HAVING PROBLEMS. THE HEATER STARTED HAVING PROBLEMS. *TC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
1996 CONCORDE RACK AND PINION FAILED AND BEEN REPLACED AT LEAST 3 TIMES. *TS ***NAR*** THE TRANSAXLE LEAKED, THE BATTERY WAS REPLACED, BECAUSE THE VEHICLE WOULD NOT START AND THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB
1996 CHRYSLER CONCORDE PLATES ON HEADLIGHTS CAME LOOSE AND FELL ON BULB CAUSING BULB TO BURN OUT. *MR EACH HEADLIGHT ON THE CONSUMERS VEHICLE HAD COME LOOSE AND FALLEN ON THE BULB AND CAUSED THE BULB TO BURN OUT. THE VEHICLE LOST ONE HEADLIGHT AT A TIME. *SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MY HUSBAND, 2 CHILDREN, AGES 4 AND 6, AND MYSELF WERE DRIVING ON THE INTERSTATE WHEN OUR 1996 CHRYSLER CONCORDE SUDDENLY SHIFTED INTO NEUTRAL AND STARTED ROLLING BACKWARD DOWN A HILL. WE HADN'T HAD ANY PROBLEMS UP TO THIS POINT. OUR CAR ONLY HAS 40,000 ORIGINAL MILES ON IT. A TRANSMISSION REPAIR FIRM TOLD US IT WAS OUR TRANSMISSION AND GAVE US A DIAGNOSTIC CODE OF "P1787". WE CAN'T AFFORD TO FIX RIGHT NOW. WE HAVE TRIED IT ON OUR RESIDENTIAL STREET AND IT GOES FOR A FEW YARDS AND TRANSMISSION SLIPS. I HAVE HAD A LOT OF MEDICAL PROBLEMS THIS YEAR AND NOT HAVING SAFE TRANSPORTATION HAS MADE IT IMPOSSIBLE TO GET MEDICAL CARE, NOT TO MENTION THE FACT THAT MY CHILDREN COULD HAVE BEEN HURT BY THIS VEHICLE MALFUNCTIONING. *TR
1996 CONCORDE RACK AND PINION FAILED AND BEEN REPLACED AT LEAST 3 TIMES. *TS ***NAR*** THE TRANSAXLE LEAKED, THE BATTERY WAS REPLACED, BECAUSE THE VEHICLE WOULD NOT START AND THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
EVER SINCE THE CAR HAS HAD 7,000 MILES ON IT THE ENGINE STALLS WHEN I AM AT ARED LIGHT IT WILL REV. UP SHUDER THEN STALL IT STARTS RIGHTUP AGAIN I HAVE HAD IT IN THE SHOP MANY TIMES THEY CAN'T FIND ANYTHING OR THEY CLEANED THROTLE BODY ASSEMBELY,FIXED A VACUUM HOSE , ADJUSTED THE CODES I CALL THE CAR COMPANY EVEN HADE A CO-PIOLT IN THERE JUST GUESTING ALSO THE POWER STEERING PUMP WAS REPLACED THE CAR WAS ONLY 1YEAR OLD AND SOME TIMES WHEN THE STALLING PROBLEM HAPPENS THE BRAKE PEDAL GO ALL THE WAY DOWN TO THE FLOOR. *AK
OWNER PUT THE VEHICLE IN DRIVE WHILE FOOT WAS STILL ON THE BRAKES AND THE VEHICLE ACCELERATED FORWARD AND HIT A CAR AND A GARAGE WALL, AND NEITHER DRIVER'S OR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER SAID THERE WAS NOTHING WRONG WITH THE CAR. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I HAVE A 1996 CHRYSLER CONCORD. I HAVE ONE CAR SEAT AND ONE BOOSTER SEAT IN THE BACK SEAT. THE SEAT BELT HOLDING MY CAR SEAT HAS COME UNBUCKLED OVER 10 TIMES WITH JUST MY SON THROWING HIS TOYS DOWN ON THE SEAT FROM THE CAR SEAT. THIS DOES NOT HAPPEN IN MY HUSBAND'S SUV SO I THINK THAT IT IS A DEFECT WITH THE SEAT BELT. THIS IS EXTREMELY UNSAFE BUT WE CANNOT AFFORD A NEW CAR. *JB
THE CONSUMER HIT A TREE AND THE AIR BAG DID NOT DEPLOY. ALSO, THE SEAT BELT DID NOT LOCK. THE CONSUMER HIT HIS FACE ON THE WINDSHIELD CUTTING IT. *JB *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
AIR CONDITIONER EVAPORATOR AND O-RINGS REPLACED. *MJS
AIR CONDITIONER INOPERATIVE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
CONSUMER STATES THE RIGHT FRONT STRUT WAS REPLACED, THE RIGHT REAR STRUT WAS LEAKING, ALSO THERE WAS A CLUNKING NOISE COMING FROM THE STEERING, THE DEALER REPLACED THE FRONT SWAY BAR.*JB
WHILE DRIVING ON TWO SEPARATE OCCASSIONS EXPERIENCED WATER PUMP FAILURE, AT APPROX. 65MPH, NOTICED HEAT GUAGE LIGHT AND CHECK ENGINE LIGHT APPEARED, THEN ENGINE SHUT DOWN, DEALER KEPT VEHICLE FOR 12 DAYS BECAUSE PART WAS ON NAT'L BACK ORDER. *AK TIRE BLOW OUT AT 10,000 MILES AND REPLACED. POWER STEERING FLUID WAS LEAKING DUE TO O'RING FAILURE. SPARK PLUG FAILED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .