Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1998 Chrysler Concorde submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
IGNITION SWITCH PROBLEM WITH 1998 CHRYSLER CONCORDE. SWITCH DOSEN'T SEEM TO RELEASE AFTER STARTING, CONSIQUENCE IS THAT AIR BAGS, POWER WINDOWS,POWER LOCKLS AND ALL RELATED POWER EQUIPMENT IS NON FUNCTIONAL. I KNOW OF OTHER CHRYSLER PRODUCTS THAT HAVE THE SAME PROBLEM, SEEMS TO BE A PROBLEM IN THE IGNITION SWITCH AND/OR RELATED LINKAGE. *AK
THIS CAR HAS MULTIPLE PROBLEMS. I FIND THAT THE COMPLAINTS WITH THE WINDOWS ARE CONSISTENT E.G. WON'T ROLL DOWN ON PASSENGER SIDE FRONT AND "OFF TRACK" DRIVER'S SIDE FRONT. I HAVE WATER COLLECTING ON THE DRIVER'S SIDE FRONT AFTER LOTS OF RAIN. THE MOLDING ON THE CAR WHETHER IT BE THE HEADLIGHTS OR AROUND THE DOORS DOES NOT STAY IN PLACE. THE TRUNK VENT HAS BEEN REPLACED AND THE STRUTS AND SWAY BAR HAD TO BE REPLACE SHORTLY AFTER THE PURCHASE. *NLM
POWER WINDOWS HAVE BECOME INOPERATIVE, INCLUDING PASSENGER'S FRONT/ REAR AND DRIVER'S FRONT WINDOW.*AKIT WAS EXPLAINED TO CONSUMER TO HAVE THE WINDOWS REPLACED BUT SOMETIMES THAT DOES NOT ALWAYS REMEDY THE PROBLEM. *JG
I HAVE A 1998 CHRYSLER CONCORDE! THE WINDOW HAS BEEN GIVING MY WIFE A LOT OF PROBLEMS, I HAD 2 OF THE MOTORS REPLACED, THE ONE ON THE DRIVERS SIDE HAS BROKEN AGAIN, AND NOW IT IS OFF TRACK. IT IS A SHAME THAT CHRYSLER WONT OWN UP TO THE FACT THEY HAVE A DEFECT, THE NEXT CAR I BUY WILL NOT BE A CHRYSLER. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761425
THERE ARE AIR POCKETS AND AIR BUBBLES IN WINDSHIELD WHICH CAN CAUSE GLASS TO BE UNSAFE. MECHANIC STATED WINDOW NEEDED TO BE REPLACED.*AK. *TT
SIMILAR TO ODI ID NO. 748019, THE DRIVER'S SIDE WINDOW BROKE LOOSE AND COULD NOT BE RAISED. EXAMINATION OF THE FAILURE SHOWED THAT THE SHEET METAL WINDOW SUPPORT HAD BROKEN. CHRYLSER'S ONLY SOLUTION SEEMS TO BE TO REPLACE THE WINDOW WITH SIMILAR COMPONENTS. VERY POOR DESIGN. A SHEET METAL PART BENT OVER ON TO ITSELF AND THEN GLUED (EPOXIED) PRODUCES A WEAK JOINT.
THE DRIVER'S SIDE GLASS WINDOW BECAME LOOSE FOR THE FIRST TIME IN MARCH 2000 AND IT WAS REPLACED BY THE DEALER AND IT WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY. THE GLASS WINDOW JUST CAME DOWN WHILE DRIVING. BUT JUST RECENTLY ON 6/21/2001 THE GLASS WINDOW COMPLETELY SHATTERED WHILE DRIVING. MY HUSBAND IMMEDIATELY HAD TO TAKE THE CAR TO A CHRYSLER DEALER AND HE WAS VERY FRIGHTENED BECAUSE IMAGINE IF OUR LITTLE GIRL HAD BEEN AROUND THE CAR. THIS IS THE SECOND TIME THAT THE GLASS HAD COME LOOSE BUT THIS TIME IT SHATTERED. WE CALLED CHRYSLER CUSTOMER SERVICE FROM THE DEALERSHIP BUT THEY TOLD US THAT THEY WOULD DO NOTHING ABOUT IT BECAUSE THEY DON'T KNOW EXACTLY WHAT HAPPENED. I DID EXPLAIN THAT THIS HAD BEEN AN ONGOING PROBLEM. WE KEPT HAVING PROBLEMS PUTTING THE GLASS WINDOW DOWN. THEY WERE VERY RUDE AND NOT HELPFUL. I TOLD THEM THAT I WAS VERY CONCERNED BECAUSE THIS CAR SEEMED LIKE IT HAD A PROBLEM WITH THE WINDOWS SINCE WE LEFT THE DEALERSHIP, AND I EVEN WROTE A LETTER TO THE PRESIDENT BUT GOT NOTHING, NOT EVEN AN APOLOGY FOR ALL THE PROBLEMS WE HAVE HAD WITH THIS CAR. I ALSO EXPLAINED THE GREAT CONCERNED BECAUSE IMAGINE DRIVING IN THE EXPRESSWAY AT 55 MILES AND HAVING YOUR GLASS WINDOW SHATTER IN YOUR FACE? WHAT DO YOU THINK WOULD HAPPEN? I ALSO TOLD CHRYSLER THAT THEY WOULD DO SOMETHING UNTIL SOMEONE'S LIFE IS TAKEN BECAUSE OF THEIR DEFECT. ANYWAY, THEY WOULD NOT PAY AND WE ENDED UP PAYING $527.00 BECAUSE THE DEALERSHIP TOLD US THAT THEY HAD TO INSTALL THE GLASS AND ALSO THE PART THAT HELD THE GLASS INSIDE THE DOOR. I DON'T KNOW WHY THEY DIDN'T REPLACE THAT PART IN MARCH 2000 WHEN WE HAD OUR FIRST INCIDENT. SO BASICALLY THIS IS NOT THE FIRST TIME. THIS PROBLEM HAS BEEN ONGOING. I ALSO MET A GENTLEMAN THAT HAS A 1999 CONCORDE LXI AND THE SAME EXACT THING HAPPENED TO HIM. DO YOU THINK THIS IS A COINSIDENCE? I DON'T THINK SO AND CHRYSLER BETTER THINK AGAIN BEFORE SOMEONE ENDS UP DEAD BECAUSE OF THEIR NEGLIGENCE.*AK
WINDOW.
WINDSHIELD WASHER--CRACKED RESERVOIR.
WINDSHIELD IS DISTORTED WHICH CAUSES OBJECTS TO APPEAR LARGER OR SMALLER OR CLOSER THAN THEY ACTUALLY ARE . *AK
DRIVER SIDE POWER WINDOW FAILED TO OPERATE. YH
PASSENGER SIDE POWER WINDOW INOPERABLE. YH
DRIVER SIDE POWER WINDOW FAILED. *YC
WINDSHIELD DISTORTED AND NEEDED REPLACEMENT.
WHILE DRIVING AT ANY SPEED AND TRYING TO LOOK INTO THE REAR WINDOW THE CONSUMER CAN'T SEE OUT OF THE VEHICLE, AND WHEN THERE ARE OTHER CARS THE CONSUMER CAN'T SEE THE VEHICLE OR ANYTHING. THE DEALER GAVE THE CONSUMER SOME PILLOWS AND STILL COULD'NT SEE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .