2022 Chrysler Pacifica Plug-In Hybrid Problems

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted, with the image of a turtle displayed, and the message "Vehicle Speed May Be Limited" was displayed. The contact pulled over and waited for several minutes before restarting the vehicle. The vehicle was taken to two dealers to be diagnosed; however, the contact was not provided the diagnostic results by the dealers. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Action Number: PE22008 (Power Train); for which an investigation was launched by the NHTSA to address the failure. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 37,000.

this weekend my wife was driving my kids home from out of town and was on the highway when she got a warning that said "Stop Safely, Vehicle will shut off soon". we were able to get home and I scheduled the van to be looked at by the dealership. today the dealership was able to look at the van and told me that the code while stored as no longer showing as active and that they could not help me. they told me the best thing for me to do was to continue driving and bring it back when the warning comes back, or the vehicle does completely lose power. I tried to explain to them my understanding of the situation, that there were issues with vans stopping unexpectedly and suddenly in a way that was unsafe. the recall (03A/NHTSA 23V-010) was not a fix to the underlying issue but merely provided ample warning to safely get the van off the road. I feel like the instructions I was given are a direct disregard for the recall in place. basically ignoring the warning that was put in place and asking me to continue driving until the event that triggered the recall happens anyway. This all seems to be confirmed by the NHTSA investigation that was started February of last year (Investigation: RQ24004 ) that confirms that the solution to the recall did nothing to stop the event, but only provided a better warning.

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 65 MPH, the message "Vehicle was Shutting Down" and a "Red Turtle" symbol was displayed. The contact stated that the engine was running but gradually lost motive power and stalled. The vehicle was turned off and restarted. The contact had driven the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent but recurring. The contact stated that recently when the warning light illuminated, the vehicle shut off. The contact had taken the vehicle three times to the same dealer however, the vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that a case manager would call back and provided a case number. The failure mileage was 28,620.

While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

Both of my sliding doors suddenly stop working. Electrical malfunction, locking mechanism not working, door not locking in place.

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remained with the dealer for further diagnostic tests and repair; however, the cause of the failure remained unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and replaced drivers side PHEV engine mount. The dealer cites "Bulletin 21-042-24" as guidance for their troubleshooting. The dealer says if the problem returns, the vehicle will "need transmission according to bulletin 21-042-24." I drove the vehicle fine on December 19-20 but the problem returned on Saturday, December 21. So the problem has occurred twice in 9 days.

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remained with the dealer for further diagnostic tests and repair; however, the cause of the failure remained unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

Driving on highway and car shut off with a "Stop safely soon / vehicle turning off" warning message, a red turtle warning, and the Malfunction Indicator Light on. Pulled off on shoulder. Turned car off. Turned car back on. Malfunction Indicator Light remained on but red turtle was gone. I was able to get to my destination. Malfunction Indicator Light remained on for next few driving cycles, but then went off after fourth drive. My safety was definitely put at risk as I was driving on the highway at 60-70MPH when the car just shut down and slowly decelerated on its own. Because the MIL ultimately went off after my fourth drive, I thought I was in the clear--as the Chrysler manual says this light can come on if you've had a recent servicing because the on-board diagnostics may just be recalibrating. I had my car serviced 9 days previous to the incident. The manual says if the light doesn't go off on its own, then bring it in. It went off on its own, so I thought I was in the clear. However I see in online forums this has happened to others multiple times and I'm worried it will happen to me again. I am calling my dealer tomorrow. Thank you for taking this report!

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remained with the dealer for further diagnostic tests and repair; however, the cause of the failure remained unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

The contact rented a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 70 MPH, there was a message that stated the vehicle was going to shut down. The check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was pushed to the side of the road. The vehicle was towed to a car rental office. The manufacturer was not notified of the failure. The failure mileage was approximately 35,504. The VIN was not available.

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH, several unknown warning lights were displayed on the instrument panel. The contact stated that the brake pedal seized and could not be depressed. Due to the failure, the contact was forced to coast the vehicle to a complete stop. The contact had the vehicle towed to a dealer where it was diagnosed with an ABS module failure. The contact stated that the ABS module was replaced under warranty. The contact stated that the failure recently returned while approaching a stop sign. The same symptoms occurred during the failure and the contact was able to make a right turn and coast the vehicle to a complete stop. The vehicle was towed back to the dealer where it was diagnosed with a brake booster failure. The contact was informed that the parts were on backorder and that the repair would be covered under warranty. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 55,000.

The car has a red triangle come up and the car just turns off It has happen 3 times and has been in the shop 2 times and and at this time it going on the 3 month

2022 Hybrid pacifica limited Breakdown on freeway, accelarator became unresponsive and car stopped. Hi all, I have a pacifica hybrid 2022 limited with 8000 miles on it. Less then 7 months old.I ran into a very dangerous situation last Monday. I was driving on a freeway and car Brokedown on freeway, accelarator unresponsive , HMI said shift P to start , gear change didn't do anything and blinking, check engine light came up. It was very dangerous and someohow I was able to get into Shoulder lane and with God's grace we survived. After 3 4 minutes I was able to get my car turn off and on and then it drove normal. So I decided to take it in nearby open parking area and get it towed from there but even then it broke down 4 times. This is serious life threatening especially with family. I got it towed to dealership and they said next day a Software update fixed it which was hard to believe so i asked them to drive for 25 miles and guess what ? Same issue happened again. So car is back to service now and I haven't heard anything back. Worst part is i had similar issue of car shutting down but that time it was in electric mode related to service charging and this was in gas mode with check engine light ON. I just wanted to see if anyone else had similar issue and how it got resolved? Thanks for the help. I am attaching some videos

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving 10 MPH, the drivers’ side rear door opened unexpectedly. The contact’s daughter had to grasp and hold the door until the contact was able to pull over the vehicle to the side of the road. Additionally, the contact stated that the vehicle started to drift and noticed a failure with the transmission. No warning lights were illuminated. The contact stated that the transmission was previously repaired by the dealer, but the failure persisted. The dealer was contacted but a diagnostic test was not performed. The manufacturer was notified of the failure from the dealer and a case was opened. The failure mileage was approximately 23,756.

The contact owns a 2022 Chrysler Pacifica Plug-In-Hybrid. The contact stated that while driving 30 MPH, another vehicle attempted to make a turn in front of the contact's vehicle. The contact engaged the parking brake, and the vehicle stopped abruptly; however, the passenger's side third-row seat belt failed to restrain the contact's daughter, causing the occupant to be propelled into the seat in front of her. The contact's daughter sustained soreness on the left shoulder, but no medical assistance was required. The vehicle was taken to the dealer, where it was determined that all three third-row seat belts were defective. The dealer determined that the seat belts needed to be replaced; however, the parts were not available. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the VIN was not associated with a related recall. The failure mileage was approximately 75,000.

The rear tail gate will not latch. In cold weather the rear gate has exhibited problems latching. The tailgate motor fails to open or close and the latch remains released. The latch is well greased and moves. You can hear the latch motor run, however the tailgate does not latch shut. There is no D-Ring or pull to tie a rope. No handles with a through hole to tie the tailgate closed to protect animals and baggage from falling out the back. The tailgate slowly opens by itself while driving. Wind pressure or bumps cause it to open when the latch fails to work properly. This could put occupants and drivers on the highway at risk if things fell out the back of the minivan on the highway. The driver may not be aware that the tailgate opened up while moving by it self on the highway. The automatic closure mechanism and motorized latch need to close and latch tight for safety. There should be a D ring or a handle with a through space to tie the tailgate down if it fails in addition to a recall to program or replace defective components in Chrysler Pacifica with motorized tailgates.