Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest May 10, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 149 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2007 Chrysler Pt Cruiser submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
BrakesSuspension
Filed May 10, 2019
Crash reported2 injuries reported
TL* THE CONTACT OWNED A 2007 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH IN HEAVY TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED TO SLOW DOWN HOWEVER THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED SKIN RASH AND MOUTH DAMAGE DUE TO THE SUBSTANCE THAT CAME OUT OF THE AIR BAG UPON DEPLOYMENT. THE CONTACT ALSO SUSTAINED BRUISES AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE THE FAILURE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS THE SERVICE BRAKE TUBE FAILING AND THE BALL JOINT WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *DT*JB
NHTSA ID
11206871
Incident
May 4, 2019
Mileage
105,000 mi
Suspension
Filed Feb 1, 2017
BALL JOINT BOLT FAILURE;CAUSING FRONT SUSPENSION FAILURE;SAME AS NHTSA RECALL OF 2005 PT CRUSIER;NHTSA REFERENCE #O8EO33OOO.VEHICLE WAS IN MOTION ON CITY STREET COMING TO A STOP APPROX.15MPH, EARLIER 70MPH HIWAY. REPAIR INVOICE $493.00 REPAIR,$65.00 TOWING. 05 PT CRUSIER WAS RECALLED FOR THIS PROB. NHTSA REF # 08E033000
NHTSA ID
10948962
Incident
Jan 23, 2017
Mileage
108,858 mi
EngineInterior & seatsSuspension+1 more
Filed Jul 28, 2014
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE FAILED TO RESTART AFTER MULTIPLE ATTEMPTS. IN ADDITION, ALL OF THE WINDOWS WOULD NOT ROLL UP OR DOWN AND THE REAR DRIVER SIDE DOOR LOCK WOULD NOT LOCK. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE CAM SHAFT POSITION SENSOR, LOWER ARM BUSHINGS, SWAY BAR LINK, AND WINDOW MOTORS NEEDED TO BE REPLACED. THE ENGINE AND WINDOWS WERE REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,212. UPDATED 09/15/14*LJ THE CONSUMER SSTATED THE CAMSENSOR AND MOTOR STALLED. THE BUSHINGS WERE WORN OUT AT ONLY 3200 MILES. THE WINDOWS WENT OUT IN 2011 AND THE BACK DOOR AND LOCKS WEREN'T WORKING. UPDATED 1/8/2015 *JS
NHTSA ID
10616996
Incident
Apr 25, 2014
Mileage
32,212 mi
BrakesSuspension
Filed May 14, 2012
I WAS DRIVING THE CAR AND THE CAR STARTED PULLING AND MAKING A SCRAPING NOISE, I TOOK THE CAR INTO CHRYSLER AND THEY DID AN OIL CHANGE AND SAID I'D NEED BRAKES AND HAD WORN SHOCKS> I TOLD THEM I THOUGHT THAT WAS UNUSUAL FOR A CAR WITH ONLY 19K ON IT. I TOLD THEM I WANTED A SECOND OPINION, I TOOK THE CAR THAT DAY TO MIDAS, THEY CONFIRMED THE RIGHT BREAK WAS SHOT AND WAS THE ROTOR BUT THE REST WERE FINE, AND THE SHOCK WAS NOT WORN BUT LEAKING. I CALLED CHRYSLER AND TOLD THEM THEY WERE MISTAKEN AND IF THEY WERE DOING THERE JOB THEY WOULD HAVE NOTICE THAT A MONTH EARLIER WHEN THE CAR WAS IN THERE FOR TIRE ROTATION. THE BRAKES WERE R FIXED FOR 354.00 AND CHRYSLER WANTED ME TO SEND THE RECEIPT WHEN THEY QUICKLY DENIED. THE CAR HAS A LIFETIME WARRANTY ON IT, AND I UNDERSTAND THE 1YR ETC ON BRAKES..BUT IF I DROVE THE CAR NORMALLY IT WOULD HAVE SHOWN UP,,AND THIS WAS NOT WEAR (I KEPT THE USED PARTS) AND THE SHOCKS NOT WORN. I BOUGHT THE CAR BRAND NEW AND WONDERING IF IT WAS DAMAGED ON THE LOT OR SOMETHING... *JS
NHTSA ID
10458494
Incident
Apr 26, 2012
Mileage
19,318 mi
SteeringSuspension
Filed Jan 10, 2012
I PURCHASED MY 2007 PT CRUISER USED IN 2007/8 I HAVE DRIVEN IT AND IT IS IN NEED OF BUSHINGS, TIE RODS AND OTHER THINGS UNDER THE CAR. THE MOTOR IS FINE. I FOUND OUT THAT THIS IS A COMMON THIMG FOR THE PT CRUISERS. I THINK IT IS A DEFECT AND SHOULD BE INVESTIGATED. *TR
NHTSA ID
10443304
Incident
Oct 1, 2011
Mileage
75,000 mi
Suspension
Filed Sep 30, 2010
TL*THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT TOOK THE VEHICLE IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE BUSHINGS NEEDED TO BE REPLACED. WHENEVER THE VEHICLE WAS DRIVEN OVER BUMPS IN THE ROAD, THE TWO FRONT TIRES SHOOK. THE DEALER STATED THAT THE BUSHINGS REPAIR WOULD BE PERFORMED AT THE CONTACT'S EXPENSE. THE CONTACT BELIEVED THAT THE SHAKING SEEMED TO HAVE CONTRIBUTED TO THE AIR BAG LIGHT BEING ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
NHTSA ID
10358523
Incident
Sep 29, 2010
Mileage
16,000 mi
Suspension
Filed Jul 13, 2010
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT STATED WHILE THE TIRES WERE BEING ROTATED THE MECHANIC NOTICED THE FRONT CONTROL ARM BUSHINGS WERE WORN WHICH COULD CAUSE THE WHEEL ALIGNMENT TO FAIL. THE MECHANIC RECOMMENDED HAVING THE BUSHINGS REPLACED AND ADVISED IF THEY WERE NOT, IT COULD POTENTIALLY CAUSE A CRASH. THE FAILURE MILEAGE WAS 6,455 AND THE CURRENT WAS UNKNOWN.
NHTSA ID
10343060
Incident
Jul 7, 2010
Mileage
6,455 mi
Suspension
Filed May 28, 2010
INFORMED, DURING A STATE REQUIRED ANNUAL VEHICLE SAFETY INSPECTION THAT, AFTER ONLY 3 YEARS AND 37,000 MILES, THAT THE LOWER CONTROL ARM BUSHINGS ON THE CAR ARE COMPLETELY GONE METAL IS RUBBING METAL. THE WEARING WAS NOT NOTICED BY A CHRYSLER DEALER WHEN I HAD A BRAKE REPAIR DONE 5 MONTHS AGO. I FEEL THIS MAY HAVE BEEN INTENTIONAL SO THAT THE REPAIR WOULD NOT BE COVERED BY THE WARRANTY. I WAS INFORMED BY THE DEALER THAT MY WARRANTY EXPIRED 1,000 MILES AGO AND 10 DAYS. I WAS ALSO TOLD THAT THIS IS A COMMON ISSUE WITH THE PT CRUISER BUT WAS NEVER ISSUED A TSB OR A RECALL. *TR
NHTSA ID
10332699
Incident
May 28, 2010
Mileage
37,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own