Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1996 Chrysler Sebring submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 71 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 71, in the owner's own words
LOWER LATERAL ARM BROKE ON OUR 1996 CHRYSLER SEBRING. DEALER AND CHRYSLER HAVE REFUSED TO FIX THE CAR UNDER RECALL. THIS IS THE 3RD MAJOR FAILURE AND INCONVENIENCE OF THIS PART. THE LAST FAILURE WAS 8 MOTHS AGO. THERE IS CLEARLY A SAFETY ISSUE HERE AS WELL AS A MECHANICAL DEFECT. *JB
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THE FRONT RIGHT TIRE FLIPPED SIDEWAYS, THE FRONT DRIVE SHAFT SHEERED OFF THE OIL FILTER AND KNOCKED IT FROM THE MANIFOLD. THIS OCCURRED ON AN ICY ROAD DURING NORMAL BRAKING WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE CONTACTS HOME. THE DEALERSHIP AND MANUFACTURER WAS NOTIFIED HOWEVER, NO REPAIRS HAVE BEEN MADE.
DT: JUNE 30 2005 THE LEFT FRONT BALL JOINT BROKE WHILE DRIVING. THE CONSUMER WAS DRIVING 35 MPH. THERE WAS A NOISE, SPARKS WERE FLYING, AND THE CONSUMER LOST STEERING CONTROL AND BOUNCED OFF A CURVE. THERE WERE NO WARNING LIGHTS ON THE VEHICLE. THE VEHICLE WAS RECENTLY INSPECTED IN MAY AND NO PROBLEMS WERE REPORTED. THERE WAS A RECALL, BUT THE CONSUMER WAS NOT AWARE OF IT. THE CONSUMER NOTICED THERE WAS A CORROSION PROBLEM WITH THE BALL JOINT. THE CONSUMER DIDN'T HAVE THE RECALL NUMBER. THE VEHICLE IS NOW HAVING REPAIR WORK DONE. CHRYSLER IS WILLING TO PAY THE REPAIRS. THE BEARINGS HAD TO BE REPLACED, THE LEFT FRONT WHEEL BEARING WAS REPLACED TWICE. *JB
NHTSA CAMPAIGN 00V421002; DAIMLER CHRYSLER ISSUED A LOWER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS DRIVING 55 MILES PER HOUR WHEN ALL OF A SUDDEN HE HEARD A POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER LOST CONTROL OF THE VEHICLE BEFORE COMING TO A COMPLETE STOP ON THE SIDE OF THE ROAD. THE CONSUMER TOOK THE VEHICLE TO THE SHOP AND RESULTS SHOWED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. *JB BALL JOINT SNAPPED AND RESULTED IN THE WHEEL TURNING SIDEWAYS. AS A RESULT THE DRIVEER LOST CONTROL OF THE VEHICLE. WHEN VEHICLE FINALLY CAME TO REST THE TIRE WAS TOTALLY DESTROYED AND UNDER CARRIAGE SUSTAINED DAMAGE. *SB *NM
THE CONSUMER RECEIVED RECALL NOTICE IN 1999. NHTSA'S RECALL # 99V066003. WHEN TAKEN TO GET SERVICED, THEY DID NOT SERVICE THE VEHICLE, THEY ONLY INSPECTED IT. THE CONSUMER WAS TOLD THAT THE BALL JOINTS WHERE FINE. RECENTLY, THE CONSUMER WAS INVOLVED IN AN INCIDENT WHERE HE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH. THE FRONT LEFT BALL JOINT BROKE CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE, HE WAS ABLE TO AVOID AN ACCIDENT. HE AGAIN TOOK THE VEHICLE TO GET SERVICED AND WAS TOLD THAT THEY WOULD ONLY COVER THE BALL JOINTS AND NOT THE ADDITIONAL DAMAGE. *JB
PROBLEMS WITH BALL JOINTS ON 1996 CHRYSLER SEBRING.*MR THE VEHICLE WAS RECALLED IN DEC 1997 AND THE DEALER STATED THEY WERE ONLY REQUIRED TO VISUALLY INSPECT THE FRONT BALL JOINTS AND ELECTED TO REPLACE THE LEFT SIDE ONLY UNDER RECALL #750. IN NOV 2002 THE RIGHT FRONT BALL JOINT ASSEMBLY FELL APART WITHOUT WARNING. *JB
WHILE TURNING, THE FRONT PASSENGER SIDE LOWER BALL JOINT FAILED. THE CONSUMER HAD THE VEHICLE TOWED TO A DEALERSHIP. THE DEALERSHIP'S MECHANIC REPAIRED THE PROBLEM ONCE, BUT THE CONSUMER IS STILL EXPERIENCED HAVING PROBLEMS. RECALL NUMBER 97V-201-000. PLEASE PROVIDE MORE INFORMATION. *LA
WHILE DRIVING 5-10 MPH THE FRONT PASSENGER SIDE WHEEL FELL OFF DUE TO THE SEPARATION OF THE LOWER LATERAL ARM BALL JOINT. THE VEHICLE WAS RECALLED FOR THIS PROBLEM BEFORE THE CURRENT CONSUMER OWNED THE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
2.4 HEAD GASKET. EXHAUST MANIFOLD. MILEAGE ILLUMINATION. POPPING NOISE FRONT SUSPENSION. RATTLE REAR SUSPENSION, POPING WHEN LFT DOOR GLASS WINDOW PUT UP.LOW FUEL LITE . CAR ONLY HAS 46805 MILES WHEN YOU CAN READ MILEAGE
DEALERSHIP IS NOT PERFORMING RECALL OOV421002 FOR THE LOWER BALL JOINTS WITHIN A REASONABLE TIME FRAME.*AK
I WAS INVOLVED IN AN ACCIDENT CAUSED BY A DEFECTIVE FRONT END. THE BALL JOINT FELL TOTALLY OUT OF THE CONTROL ARM CAUSING MAJOR DAMAGE TO VEHICLE UNDER CARRIAGE AND PANELS. *NLM
VEHICLE HAS HAD TEN WHEEL BEARING REPLACEMENTS SINCE TIME OF PURCHASE. *MR *NM
THE FRONT AND REAR WHEEL BEARINGS FAILED FOR THE TENTH TIME. *NLM *AK THIS WAS AN ONGOING PROBLEM AND THE MECHANIC STATED THE VEHICLE WAS A LEMON. CHRYSLER HAS NOT AND WILL NOT DO ANYTHING TO ELIMINATE THE PROBLEM. *SCC *JB
RIGHT/LEFT BALL JOINTS FELL OFF WHILE VEHICLE WAS MOBILE. *AK
WHILE TRAVELING ABOUT 30MPH WITHOUT PRIOR WARNING. THE DRIVER SIDE FRONT WHEEL FELL OFF. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE LEFT REAR WHEEL FELL OFF. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
CONSUMER IS STILL HAVING PROBLEMS AFTER RECALL HAS BEEN PERFORMED ON THE VEHICLE. RECALL#00V421002 LOWER BALL JOINT. PLEASE PROVIDE THE DEALER NAME, ADDRESS AND NUMBER. MR
DEALERSHIP COULD NOT PERFORM RECALL 97V201 FOR BALL JOINT REPLACEMENT DUE TO LACK OF PARTS AND TOOLS THAT WERE STOLEN. ANOTHER DEALERSHIP REPLACED BOTH DETERIORATED BALL JOINTS AND INFORMED CONSUMER THAT BOTH BALL JOINTS WERE COMPLETELY DETERIORATED AND WAS HAZARDOUS. *TT *DT
CONSUMER RECEIVED RECALL NOTICE 00V421002 REGARDING BALL JOINT DEFECTS. CONSUMER HAD THE PROBLEM THE RECALL IS DEPICTING THREE MONTHS EARLIER. BECAUSE OF THE DEFECT, CONSUMER LOST CONTROL OF VEHICLE AND WENT OFF THE ROAD INTO A DITCH. CONSUMER WANTS TO KNOW IF CHRYSLER IS LIABLE FOR THE DAMAGES. *JG
WHILE TRAVELING ON HIGHWAY STEERING WHEEL STARTED VIBRATING AND SHAKING. DRIVER LOST CONTROL OF VEHICLE, BUT SHE WAS ABLE TO VEER OFF TO THE SHOULDERS. DEALERSHIP WAS AWARE OF PROBLEM. *AK
WHILE DRIVING, THE LOWER BALL JOINT BROKE, PULLING OUT AXLE, AND DAMAGING FENDER. HAD VEHICLE TOWED TO DEALER. *AK.*MJ
CONSUMER STATED SHE HAS BEEN EXPERIENCING NUMEROUS PROBLEMS WITH TIRES, SHE IS NOW ON HER FOURTH SET.*JB
WHILE DRIVING LOWER CONTROL ARM/ BALL JOINT SEPARATED CAUSING LOSS OF VEHICLE CONTROL WHICH RESUTLED IN THE VEHICLE HIITTING A EMBANKMENT. VEHICLE NOT INCLUDED IN RECALL NUMBER 97V201000 DUE TO VIN. PLEASE GIVE ANY FURTHER DETAILS.
WHILE DRIVING, THERE WOULD BE A "CLUNKING" NOISE COMING FROM THE FRONT OF THE VEHICLE. TAKEN TO DEALERSHIP AND VEHICLE WAS DIAGNOSED, SWAY BAR END LINKS WERE DEFECTIVE AND HAD TO BE REPLACED. PLEASE NOTE: PARTS AVAILABLE FOR INSPECTION. *AK
THIS CAR HAS NEVER BEEN RIGHT AND THE CAR MANUFACTURER HAS NOT BEEN HELPFUL NOR WILL THEY ACKNOWLEDGE FAILED PARTS OR DISCUSS THE PROBLEM. BEGNAL MOTORS HAS BEEN HOSTILE AND HAS CLAIMED THE VEHICLE RIDES AS IT SHOULD, THE STEERING SHAKING IS NORMAL, ETC.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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