Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1997 Chrysler Sebring submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING. WHILE ATTEMPTING TO PUT ON THE SEAT BELT, THE SEAT BELT DID NOT RELEASE AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. ....UPDATED 07/05/16 *BF THE CONSUMER STATED THE SOLENOID WAS DEFECTIVE. UPDATED 07/14/16.*JB
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS WERE LOCKED AND COULD NOT BE RELEASED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 152,000. THE VIN WAS UNAVAILABLE. *TR
TL* - THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT OBSERVED THAT THE DRIVER AND PASSENGER FRONT AUTOMATIC SHOULDER BELT RETRACTORS WERE INOPERATIVE. THE MALFUNCTION DOES NOT ALLOW THE WEBBING TO BE EXTRACTED. THE SHOULDER AND LAP BELT CAN NOT BE WORN BY THE OCCUPANTS IN THE FRONT DRIVER AND PASSENGER SEATS. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS AND THERE WAS NO RESOLUTION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. BOTH THE FAILURE AND THE CURRENT MILEAGE WERE 152,200.
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER'S SIDE SEAT BELTS WOULD NOT RETRACT. THE OCCUPANTS ARE INSUFFICIENTLY PROTECTED IN THE EVENT OF A CRASH. THE DEALER STATED THAT THE SEAT BELT TIMING CONTROL MODULE NEEDED TO BE REPLACED AT THE COST OF $150. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 121,000.
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING. ON THREE SEPARATE OCCASIONS WITHIN THE PAST YEAR, THE SEAT BELTS HAVE NOT WORKED. THE SEAT BELTS ARE CURRENTLY IN A LOCKED POSITION AND WILL NOT RELEASE. THE DEALER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
DT: THE SEAT BELTS ON DRIVERS AND PASSENGERS SIDES DO NOT WORK PROPERLY. THE STRAP WILL GET STUCK IN THE RETRACTOR, IT WILL NOT MOVE. MOST OF THE TIME ON THE DRIVERS SIDE IT HARDLY EVER WORKS. THIS STARTED ON AUGUST 24, 2004. CONTACTED THE DEALER THEY ARE GOING TO CHARGE TO FIX IT. *AK THE CONSUMER THINKS THAT CHRYSLER SHOULD REPLACE THE SEAT BELTS FREE OF CHARGE. *NM
DRIVER'S SEAT BELT RETRACTOR FAILED TO RETRACT BACK INTO POSITION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE DRIVER SEAT BELT DIDN'T UNLOCK. ONE WOULD HAVE TO MANUALLY REMOVE THE SEAT BELT OUT OF THE FULL RETRACT POSITION. *SC *JB
WHILE DRIVING AT 60 MPH DRIVER LOST CONTROL OF VEHICLE AND HIT A GUARD RAIL. DRIVERS SEAT BELT DIDN'T HOLD AT THE CHEST, BUT DID AT THE LAP. AS A RESULT, DRIVER WAS INJURED. *AK
THE DRIVER'S SEAT BELT WOULD NOT BUCKLE. *JB *CB *NLM
TWO FRONT SEATBELTS WILL NOT RELEASE FOR MORE ROOM. CONSUMER WILL HAVE TO RIDE WITHOUT A SEATBELT WHILE DRIVING. DEALER NOTIFIED. *AK
PASSENGER'S SIDE SEAT BELT WILL NOT RELEASE, IT STICKS, PASSENGER IS UNABLE TO PUT SEAT BELT ON.CONTACTED DEALER. *AK *JB
DRIVER'S AND PASSENGER'S FRONT SEATBELT RETRACTOR IS DEFECTIVE. SOMETIMES BELT WILL FASTEN, AND SOMETIMES IT WON'T COME OUT OF RETRACTOR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER STATED THAT DRIVER AND PASSENGER SIDE SEATBELTS IN FRONT WOULD NOT RELEASE FROM THE SEAT, SEATBELTS LOCK IN PLACE PREVENTING DRIVER AND PASSENGER FROM WEARING SEAT BELTS, CONSUMER IS CONCERNED THAT AIR BAG WILL NOT FUNCTION IF IN AN ACCIDENT. DEALER CONTACTED. NLM *TT
DRIVER'S SEAT BELT DOES NOT RELEASE FROM RETRACTING MECHANISM ,CAUSING SEAT BELT TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE DRIVER'S SIDE SEATBELT TWISTED ON THE SPOOL AND WILL NOT RETRACT. BECAUSE THE CAR IS A CONVERTIBLE THE SEATBELT UNIT IS LOCATED IN THE SEAT. THERE IS NO WAY TO GET AT THE SEATBELT UNIT TO UNJAM THE SPOOL. THE SEATBELT IS UNUSEABLE. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY TOLD ME THEY CAN'T REPAIR SEATBELTS THEY MUST BE REPLACED AND IT WILL COST ME $345.00. THE SEAT MUST BE REMOVED IN ORDER TO GET TO THE SEATBELT UNIT. I LIVE IN NY, WITH A MANDATORY SEAT BELT LAW. I CAN NOT AFFORD $345.00 AT THIS TIME. I DON'T UNDERSTAND HOW A SEATBELT DESIGN DOES NOT ALLOW FOR THE POSSIBILITY THAT THE BELT WILL TWIST AND JAM UPON RETRACTING. I AM HAVING THE SAME PROBLEM WITH THE PASSENGER SIDE, HOWEVER I HAVE BEEN FORTUNATE ENOUGH THAT I HAVE CAUGHT IT BEFORE IT JAMMED. SHOULDN'T A THING LIKE A SEATBELT HAVE A WARRANTY FOR THE LIFE OF THE CAR, ESPECIALLY IN A CONVERTIBLE? *AK
DRIVER'S SIDE SEAT BELT FAILS TO RETRACT INTO ITS ORIGINAL POSITION WHEN BELT IS PULLED OUT. DEALERSHIP IS NOT WILLING TO REPAIR THIS DEFECT UNDER ANY WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
RATCHET MECHANISM WITHIN THE PASSENGER SIDE NEW DESIGNED SEATBELT HAS FAILED, CAUSING SEATBELT TO BE INOPERATIVE. SEATBELT COMES FROM THE ACTUAL SEAT.*AK
CHRYSLER CORPORATION FAILED TO CONTACT ME ABOUT THIS PARTICULAR EQUIPMENT. I PAID FOR THE NEW PARTS AND LABOR TO INSTALL THE PARTS. WHEN I FOUND OUT ABOUT THE RECALL(NHTSA CAMPAIGN #97V081002 VIA INTERNET), I CONTACTED THE CHRYSLER CORPORATION AND THEY TOLD ME THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT THERE WAS ONLY RECALLS ON THE CONVERTIBLE SEBRINGS. I WOULD APPRECIATE ANY ASSISTANCE ON GETTING REFUNDED MY MONEY ON PARTS AND LABOR THAT SHOULD HAVE BEEN OF NO CHARGE. I STILL HAVE THE DEALER'S INVOICE/RECEIPT OF THE PARTS AND LABOR.*AK
PASSENGER SIDE BELT RETRACTOR BROKE. BELT IS STUCK IN SAME POSITION & IS NOT USABLE. ALSO, FUEL PUMP IS BROKE, WILL NOT ACCEPT FUEL HOSE THAT PUTS FUEL IN VEHICLE. *AK
FRONT SEAT BELTS LOCKED UP REQUIRED REPLACEMENT. MJS
SEAT BELTS LOCK IN RETRACTOR WHEN USED. DEALERS HAVE ORDERED PARTS FOR PROBLEM. *AK
WHILE DRIVING THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE AIR BAG DID NOT DEPLOY. THE VEHICLE HAD DAMAGE TO THE FRONT. DRIVER SUFFERED SEVERE HEAD INJURY. ALSO, THE SEAT BELT DID NOT HOLD. *AK
DRIVER'S AND FRONT PASSENGER'S SEAT BELTS WOULD NOT RELEASE FROM THEIR SLOTS. *AK
WHEN TRYING TO PUT ON SEAT BELTS THE DRIVER'S AND PASSENGER'S SIDE BELTS WILL NOT COME OUT OF THE SEAT BELT MECHANISM. PLEASE DESCRIBE DETAILS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .