RoadVitals

2007 Coach & Equipment Phoenix

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 7, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2007 Coach & Equipment Phoenix. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V569000

EQUIPMENT

Dec 7, 2012
337 units potentially affected
The defect: Coach and Equipment is recalling certain model year 2006-2012 Phoenix transit buses manufactured August 2006, through November 2012; and 2007 and 2009 Metro Lite transit buses manufactured January 2007, through December 2009. These buses are equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
The risk: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
The remedy: Ricon will be conducting this recall on behalf of Coach and Equipment Mfg Corp. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. This recall campaign began on December 11, 2012. Owners may contact Coach and Equipment Mfg Corp at 1-800-946-7513 or Ricon at 1-818-267-3000.
Coach and Equipment Mfg Corp.View on NHTSA.gov
11V088000

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Feb 10, 2011
2,500 units potentially affected
The defect: COACH AND EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2006-2010 BUSES EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
The risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
The remedy: COACH AND EQUIPMENT WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 16, 2011. OWNERS MAY CONTACT CARRIER HOTLINE AT 1-800-793-4741 OR COACH AND EQUIPMENT AT 315-536-2321, EXTENSION 1212.
COACH AND EQUIPMENT MFG CORP.View on NHTSA.gov
10V263000

EQUIPMENT ADAPTIVE/MOBILITY

Jun 15, 2010
760 units potentially affected
The defect: COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 PHOENIX SHUTTLE BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JANUARY 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
The risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
The remedy: COACH & EQUIPMENT IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COACH & EQUIPMENT AT 1-315-536-2321.
COACH AND EQUIPMENT MFG CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Coach & Equipment Phoenix by model year
YearComplaintsRecallsInvestigationsIssue Index
2012010—
2011010—
2010060—
2009060—
2008050—
2007Viewing040—
2006020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.