RoadVitals

2007 Coachmen Captiva

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 13, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 4, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Coachmen Captiva, most frequently naming the brakes and other / unspecified categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V639000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Dec 4, 2008
13,662 units potentially affected
The defect: COACHMEN IS RECALLING 13,662 MY 2002-2008 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH GLASS SHOWER DOORS AND MANUFACTURED FROM JUNE 15, 2001 THORUGH AUGUST 6, 2007. WHEN PRESSURE IS APPLIED TO THE TOWEL BAR ON THE GLASS SHOWER DOOR, THE EDGE OF THE BAR MAY CONTACT THE GLASS.
The risk: GLASS BREAKAGE MAY OCCUR WHICH COULD CAUSE PERSONAL INJURY.
The remedy: OWNERS WILL BE PROVIDED WITH NEW MOUNTING HARDWARE FOR THE TOWEL BAR AND INSTALLATION INSTRUCTIONS. IF AN OWNER IS NOT COMFORTABLE REPLACING THE HARDWARE THEMSELVES, A DEALER WILL INSTALL THE HARDWARE AT NO COST TO THEM. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 19, 2008. OWNERS MAY CONTACT COACHMEN AT 1-574-825-5821.
COACHMEN RV COMPANY, LLCView on NHTSA.gov
08V279000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 25, 2008
37,293 units potentially affected
The defect: COACHMEN IS RECALLING 37,293 MOTORHOMES AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
The remedy: COACHMEN IS WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COACHMEN AT 574-825-5821.
COACHMEN RV COMPANY, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jun 13, 2010

FAILURE OF THE BRAKE SYSTEM BY LOCKING UP, DUE TO A PIECE OF PANELING LEFT INSIDE THE BRAKE DRUM AT PRODUCTION. TOOK OUR R.V. IN TO GET AN AWNING REPLACED AT KENT VALLEY RV AS THEY WERE MOVING IT TO THE SHOP TO START REPAIR SERVICE THE BRAKES LOCKED UP ON THEM AND THE RV WOULD NOT MOVE. AFTER INSPECTING TO MAKE SURE THE EMERGENCY CABLE HADN'T BEEN PULLED THEY TOOK OFF THE TIRE FOR FURTHER INSPECTION TO SEE WHY THE BRAKES WERE LOCKED UP AND FOUND A PIECE OF PANELING WEDGED BEHIND THE ELECTRICAL UNIT WITHIN THE BRAKE DRUM. PICTURES WERE TAKEN AND PANELING WAS REMOVED, ALSO BRAKES WERE INSPECTED AND EVERYTHING LOOKED LIKE IT WAS BACK IN WORKING ORDER ALL OTHER TIRES WERE ALSO REMOVED TO MAKE SURE THAT THERE WAS NO MORE PIECES OF PANELING INSIDE THEM. THIS COULD HAVE BEEN CATASTROPHIC AND COULD HAVE COST THE LIVES OF MY FAMILY IF THIS HAD HAPPENED WHILE TRAVELING. I THANK THE LORD THEY DISCOVERED IT THERE AT THE REPAIR SHOP, I COULD ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF WE WERE GOING 55 MPH DOWN THE FREEWAY AND OUR TRAVEL TRAILER LOCKED UP OUR CAR WOULD HAVE DEFINITELY BEEN FLIPPED OVER AND WHO KNOWS IF WE WOULD HAVE SURVIVED THAT'S ALOT OF WEIGHT BEHIND US. *TR

NHTSA ID
10336067
Incident
Jun 11, 2010
Other / unspecified
Filed Oct 8, 2008

RECEIVED RECALL NOTICE ON DOMETIC REFRIGERATOR IN RV. CALLED DOMETIC ON 9/8/08. DOMETIC ARRANGED/APPROVED SERVICE CENTER TO COME OUT AND REPAIR. MADE APPOINTMENT FOR REPAIR TO BE DONE ON 9/18.REPAIRMAN NEVER SHOWED UP. MADE ANOTHER APPT. FOR REPAIR WITH SAME SERVICE CENTER FOR WEEK OF SEPT 29. AGAIN REPAIRMAN NEVER SHOWED UP AFTER ARRANGING FOR SOMEONE TO MEET HIM. CALLED DOMETIC TODAY 10/08/08 AFTER I COULD NOT GET SERVICE CENTER TO ANSWER PHONE AND ASKED DOMETIC TO ARRANGE FOR ANOTHER SERVICE CENTER TO DO THE WORK. DOMETIC INFORMED ME THAT IT WAS UP TO ME TO CALL AROUND AND FIND SOMEONE TO DO THE WORK FOR $75.00 AS THEY COULD NOT FIND ANYONE THAT CHEAP. I TOLD THEM THAT I FELT THAT SINCE THE RECALL WAS THEIR FAULT THEY NEEDED TO BE THE ONES TO CALL AROUND AND ARRANGE FOR THE SERVICE. I ASKED TO SPEAK TO A SUPERVISOR AND SHE TOLD ME THE ONLY THING SHE COULD DO WAS CALL THE SAME SERVICE CENTER AGAIN AND MAKE A 3RD APPOINTMENT FOR THEM TO COME OUT. I HAVE ARRANGED FOR SOMEONE TO TAKE OFF WORK 2 TIMES NOW AND THIS REPAIRMAN HAS NEVER SHOWN UP. I AM CONCERNED THAT HE WILL EVEN DO THE JOB RIGHT IF HE DOES SHOW UP. IS THIS ANYTHING YOU CAN ASSIST US WITH? *TR

NHTSA ID
10244724
Incident
Oct 8, 2008

Compare model years

Complaint and recall counts across every year of this model

Coachmen Captiva by model year
YearComplaintsRecallsInvestigationsIssue Index
2007Viewing220—
2006110—
2005010—
2004010—
2002020—
2001010—
2000010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.