RoadVitals

2011 Coachmen Concord

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 3, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Coachmen Concord, most frequently naming the body & structure and other / unspecified categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V756000

EQUIPMENT

Nov 22, 2017
365,885 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.
Forest River, Inc.Manufacturer number 51-0544View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Nov 3, 2014

FIRST, THE RV HAS AN ELECTRICAL SIDE STEP TO ENTER THE COACH. TWO SPOT WELDS HOLDING UP THE 200 LBS PLUS STEP CAME APART AND WAS HELD ONLY BY THE OTHER SIDE WHICH WAS HELD ALSO BY TWO SPOT WELDS. THE STEP IS INSTALLED IN FRONT OF THE DUAL REAR TIRES. IF THE STEP HAD COME OFF IT WOULD HAVE DAMAGED THE REAR TIRES AND ALSO MAY HAVE CAUSED DAMAGE OR AN ACCIDENT BY A VEHICLE TRAVELING BEHIND THE RV. SOLUTION WOULD BE TO BOLT THE STEP ON OR WELD THE ATTACHMENT PLATE USING MORE THAN JUST TWO SPOT WELDS.SINCE THERE WAS NO WAY TO BOLT THE STEP TO THE RV, ADDITIONAL WELDS WERE PLACED ON THE ATTACHMENT PLATE. SECOND SAFETY ISSUE. THE UNIT CAME WITH A JENSEN VR209TP, THREE CAMERA VIDEO SYSTEM (RIGHT SIDE AND LEFT SIDE CAMERA AND ONE REAR CAMERA). THE IMAGES WERE BLACK AND WHITE AND THE IMAGES ON THE MONITOR HAVE ALWAYS BEEN VERY POOR. DURING THE DAYTIME ESPECIALLY, IF THERE IS A SHADOW CREATED BY THE SUN THE MONITOR SHOWS A BLACK SHADOW ON THE MONITOR AND THIS PREVENT BEING ABLE TO SEE ANOTHER VEHICLE OR A PERSON OR CHILD BEHIND THE COACH. I HAVE NOT HAD AN ACCIDENT BECAUSE I GET MY WIFE TO GET OUT OF THE COACH AND CHECK THE BACK OF THE RV FOR ANY HAZARD. I HAVE RECENTLY FOUND OUT THIS IS A COLOR MONITOR AND THE RV MANUFACTURER PUT BLACK AND WHITE CAMERAS ON A COLOR MONITOR. APPARENTLY, THIS WAS DONE TO SAVE MONEY FOR THE MANUFACTURER AND AS A RESULT IT HAS CREATED A SAFETY HAZARD. I AM IN THE PROCESS OF GETTING SOME TYPE OF RESOLUTION FOR THIS ISSUE WITH THE DEALER AND THE MANUFACTURER. A BLACK AND WHITE MONITOR SHOULD NEVER BE PUT ON A RV OR ANY VEHICLE. I AM SIMPLY REPORTING THIS BECAUSE I AM SURE THAT THIS ABOVE MENTIONED ISSUE INVOLVED OTHER COACHMAN VEHICLES. *TR

NHTSA ID
10652297
Incident
Aug 24, 2011
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Coachmen Concord by model year
YearComplaintsRecallsInvestigationsIssue Index
2024040—
2023040—
2020010—
2019010—
2018010—
2017010—
2016010—
2015010—
2014030—
2013020—
2012010—
2011Viewing110—
2010010—
2009010—
2007010—
2006010—
2005220—
2004030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.