RoadVitals

2023 Coachmen Cross Trail

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Oct 20, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Coachmen Cross Trail. 2 safety recalls have been issued covering this model year; and 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V705000

EQUIPMENT:APPLIANCE:REFRIGERATOR

Oct 20, 2023
33 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Cross Trail Class C motorhomes. The 12-volt refrigerator may dislodge and fall from its cabinet.
The risk: A falling 12-volt refrigerator increases the risk of injury.
The remedy: Dealers will reinstall and secure the 12-volt refrigerator, free of charge. Owner notification letters were mailed October 26, 2023. Owners may contact Forest River Customer Service at 1-574-825-8487. Forest River's number for this recall is 215-1691.
Forest River, Inc.Manufacturer number 215-1691View on NHTSA.gov
22V556000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 29, 2022
49,295 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
The risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
The remedy: Dealers will replace the fabric roll or complete awning, as necessary, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact the customer service numbers listed in the recall report for their designated model. Forest River's number for this recall is 51-1532. This recall supersedes and expands NHTSA recall number 22V-486.
Forest River, Inc.Manufacturer number 51-1532View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511952F

ELECTRICAL SYSTEM; VISIBILITY/WIPER

According to Ford Recall 25V315/25S49: "The infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed. A frozen rear-view camera display image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash."

511952

ELECTRICAL SYSTEM; VISIBILITY/WIPER

According to Ford Recall 25V315: "The infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed. A frozen rear-view camera display image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash."

511946

ELECTRICAL SYSTEM; VISIBILITY/WIPER

According to FCA recall 25V330: "The Security Gateway Module (SGW) on your vehicle may prevent some communication between vehicle modules, which may result in the rearview image not displaying in a backing event. The vehicle operator may notice that the rearview image is not displayed if attempting to reference the image while backing. A rearview camera image that does not display reduces the driver's visibility of what is behind the vehicle and if not heeded, increases the risk of a crash."

511950

This is a product service bulletin from Global Link concerning counterfeit keys for entry doors being sold on certain websites. Forest River is reporting as we are sharing with the dealer body.

511762RETRACTION

Forest River is mailing the "511762RETRACTION" to customer that had been accidently notified that their vehicle was affected by a Mercedes-Benz Recall 24V166. Forest River reported this communication on 5/24/2024.

511762

ELECTRICAL SYSTEM; POWER TRAIN

The routing of the main wiring harness might contact the drive shaft and chafe, which could result in a short circuit, loss of drive power, power steering, and brake control system. A short circuit increases the risk of a fire, and a loss of drive power, power steering, and brake system control increases the risk of a crash. This is in reference to Mercedes-Benz Recall Campaign 24V166.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Coachmen Cross Trail by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025020—
2024030—
2023Viewing020—
2022020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.