RoadVitals

2012 Coachmen Encounter

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 25, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Coachmen Encounter. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V798000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 25, 2015
9,687 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk: Unstable entry and exit steps increase the risk of injury.
The remedy: Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Forest River, Inc.Manufacturer number 51-11102015-0109View on NHTSA.gov
15V576000

TRAILER HITCHES

Sep 16, 2015
3,804 units potentially affected
The defect: Forest River, Inc., (Forest River) is recalling certain 2011-2016 Coachmen Pursuit, Mirada, and Encounter motorhomes manufactured from March 1, 2011, through September 11, 2015. In the affected vehicles, the trailer hitch attaching bolts and nuts may not have been properly tightened, allowing the hitch to detach during use.
The risk: If the trailer hitch partially or fully detaches from the motorhome while it is towing a vehicle, a loss of vehicle control could occur, increasing the risk of a crash.
The remedy: Forest River will notify owners, and dealers will install a new fastener kit, free of charge. The recall began on October 9, 2015. Owners West of the Mississippi River may contact Forest River customer service at 1-574-825-8317. Owners East of the Mississippi River may contact Forest River customer service at 1-574-825-8305. Forest River's campaign number for this recall is 310-09112015-0086.
Forest River, Inc.Manufacturer number 310-09112015-0086View on NHTSA.gov
12V087000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Mar 5, 2012
1,449 units potentially affected
The defect: COACHMEN RV IS RECALLING CERTAIN MODEL YEAR 2011-2012 MIRADA AND ENCOUNTER RECREATIONAL VEHICLES BUILT ON A FORD F-53 CHASSIS, MANUFACTURED FROM FEBRUARY 1, 2010, THROUGH FEBRUARY 17, 2012. THE GEAR SHIFTER’S CABLE MAY BREAK AT THE ATTACHMENT TO THE TRANSMISSION CONTROL SELECTOR ARM ASSEMBLY MOUNTED ON THE STEERING COLUMN. IF THE CABLE BREAKS, THE TRANSMISSION GEAR INDICATOR IN THE GEAR DISPLAY IN THE INSTRUMENT PANEL WILL REMAIN IN THE FIRST GEAR POSITION REGARDLESS OF THE GEAR SELECTED.
The risk: AN INCORRECT GEAR INDICATION IN THE INSTRUMENT PANEL MAY PREVENT THE DRIVER FROM KNOWING IF THEY ARE IN PARK OR REVERSE, INCREASING THE RISK OF A CRASH.
The remedy: COACHMEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE GEAR SHIFTER’S CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT COACHMEN RV AT 1-800-453-6064.
COACHMEN RV COMPANY, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Coachmen Encounter by model year
YearComplaintsRecallsInvestigationsIssue Index
2016010—
2015010—
2014130—
2013030—
2012Viewing030—
2011030—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.