RoadVitals

2019 Cruise Car Moke

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 29, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 18, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Cruise Car Moke. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V905000

VISIBILITY:WINDSHIELD

Dec 18, 2019
60 units potentially affected
The defect: Cruise Car, Inc. (Cruise Car) is recalling certain 2019 Moke vehicles. The vehicles may be equipped with a windshield of the incorrect glass quality rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
The risk: The incorrect windshield could affect the driver's visibility, increasing the risk of a crash.
The remedy: Cruise Car will notify owners, and dealers will replace the windshield, free of charge. Owner notification letters were mailed December 19, 2019. Owners may contact Cruise Car customer service at 1-941-929-1630.
CRUISE CAR, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jul 29, 2020

VIN #'S ARE LOANED FROM CRUISE CAR, A FLORIDA GOLF CART MANUFACTURER, MARKETED AND SOLD BY MOKE AMERICA, A COMPANY THAT DOES NOT OWN THE MOKE TRADEMARK, MOKE AMERICA HAS FRANCHISED DEALERS FOR THEIR CARS AND DIRECT SALES TO CONSUMERS. BUT THEY ARE DEFRAUDING CUSTOMERS AS THE VEHICLES ARE NOT MOKE. FURTHERMORE, THE VEHICLES ARE ORDERED FROM CHINA AS COMPLETE ASSEMBLED UNITS AND MARKETED AS MADE IN AMERICA BY MOKE AMERICA AS IF IT WAS A CAR MANUFACTURER. MOKE AMERICA ALSO LOANS VIN NUMBERS FROM CRUISE CAR AND THEN HAS CARS IMPORTED FROM CHINA DIRECT TO DEALERS, ASKING THEM TO STAMP A CRUISE CAR VIN NUMBER ON EACH. DISCLAIMER: WE ARE MOKE USA, A SUBSIDIARY OF MOKE INTERNATIONAL AND THE GLOBAL MANUFACTURER OF MOKE. WE ARE ATTEMPTING TO MANAGE THE MOKE AMERICA SITUATION THROUGH TRADEMARK AND CIVIL LAW. ULTIMATELY, THE INFRACTIONS ARE WITH NHTSA AND WE NEED YOUR SUPPORT. CUSTOMERS ARE GETTING DEFRAUDED THROUGHOUT THE UNITED STATES DAILY WITH THESE CHINESE CARS. LASTLY, WE HAVE PHOTOGRAPHIC EVIDENCE OF THIS COMPANY ALSO SELLING MOKE'S WITH CHINESE CHERY FUEL ENGINES IN THEM; THAT DO NOT MEET EPA STANDARDS. HAPPY TO SHARE MORE INFO. ATTACHED IS THE USPTO DECISION ADVISING MOKE AMERICA DOES NOT OWN THE MOKE TRADEMARK IN THE UNITED STATES.

NHTSA ID
11342079
Incident
May 25, 2020
Mileage
500 mi

Compare model years

Complaint and recall counts across every year of this model

Cruise Car Moke by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019Viewing110—
2018100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.