RoadVitals

2018 Cruiser Rv Shadow Cruiser Ultra Lite

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 23, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 13, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Cruiser Rv Shadow Cruiser Ultra Lite, most frequently naming the other / unspecified and powertrain (other) categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V563000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Sep 13, 2017
175 units potentially affected
The defect: Cruiser RV (Cruiser) is recalling certain 2018 Shadow Cruiser Ultra Lite recreational trailers, models ID225RBS, ID240BHS, ID263RLS, ID279DBS, ID280QBS and ID289RBS. The axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.
The risk: Improper brake function can increase the risk of a crash.
The remedy: Cruiser has notified owners, and dealers will correct the axle installation, free of charge. The recall began on September 20, 2017. Owners may contact Cruiser customer service at 1-866-277-5630. Cruiser's number for this recall is 99.03.13.
Cruiser RVManufacturer number 99.03.13View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedPowertrain (other)
Filed Aug 23, 2019

TL* THE CONTACT OWNS A 2018 CRUISER SHADOW CRUISER TRAVEL TRAILER. THE CONTACT STATED THAT THE DIAMOND DECK OF THE VEHICLE WAS LOSING ITS BOLTS. THE DIAMOND DECK WAS REPAIRED ON MAY 24, 2018. ON JULY 6, 2018, WHEN PROCESSING THE TRAILER'S SAFETY CHECK, THE CONTACT NOTICED THAT THE REAR TIRES WERE FACING OUTWARD AND THE STEEL RIMS WERE FULLY EXPOSED WITH NO RUBBER LEFT ON THE RIMS. THE CONTACT TOOK THE TRAILER TO FLAGG RV (66 W BOYLSTON ST, WEST BOYLSTON, MA 01583, 800-678-9278) WHERE IT WAS DIAGNOSED THAT THE AXLE FAILED. THE VEHICLE WAS REPAIRED AND THE TIRES WERE REPLACED. ON JUNE 28, 2019, THE VEHICLE ONCE AGAIN EXPERIENCED AXLE FAILURE. THE VEHICLE WAS REPAIRED AT FLAGG RV WHERE THEY DIAGNOSED THE VEHICLE WITH HAVING AN ABNORMAL ARCH. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. ON AUGUST 12, 2019, BOTH FRONT AND REAR AXLES WERE REPLACED WITH OVERSIZED TUBES. THE MANUFACTURER WAS MADE AWARE OF THE VARIOUS FAILURES.

NHTSA ID
11246113
Incident
Aug 12, 2019

Compare model years

Complaint and recall counts across every year of this model

Cruiser Rv Shadow Cruiser Ultra Lite by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010—
2018Viewing110—
2017010—
2016010—
2015010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.