RoadVitals

2016 Cruiser Rv Stryker Toy

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 24, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 14, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2016 Cruiser Rv Stryker Toy, most frequently naming the other / unspecified category. 4 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V821000

EQUIPMENT

Nov 14, 2016
499 units potentially affected
The defect: Cruiser RV (Cruiser) is recalling certain model year 2015-2016 Stryker toy hauler trailers manufactured June 12, 2014, to August 27, 2015, equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The remedy: Cruiser will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Cruiser customer service at 1-260-562-3500. Cruiser's number for this recall is 99-03-11.
Cruiser RVManufacturer number 99-03-11View on NHTSA.gov
16V196000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; TRAILER HITCHES

Apr 7, 2016
48 units potentially affected
The defect: Cruiser RV (Cruiser) is recalling certain model year 2016-2017 Stryker travel trailers, models ST3316, STG3112 and STG3212, manufactured December 11, 2015, to March 10, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer.
The risk: In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
The remedy: Cruiser will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200lb rating, free of charge. The recall began on April 21, 2016. Owners may contact Cruiser customer service at 1-260-562-3500.
Cruiser RVView on NHTSA.gov
15V401000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Jun 24, 2015
13 units potentially affected
The defect: Cruiser RV (Cruiser) is recalling certain model year 2016 Stryker travel trailers manufactured March 23, 2015, to April 20, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
The risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
The remedy: Cruiser will notify owners, and dealers will replace any affected wheel hub, free of charge. The recall began on July 14, 2015. Owners may contact Cruiser customer service at 1-866-277-5630. Cruiser's number for this recall is 11043R & 11044R.
Cruiser RVManufacturer number 11043R & 11044RView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 24, 2017

TL* THE CONTACT OWNS A 2016 CRUISER RV STRYKER TOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V821000(EQUIPMENT). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCGEORGE'S ROLLING HILLS RV (LOCATED AT 11525 SUNSHADE LN, ASHLAND, VA 23005) WHO STATED THAT THE PARTS HAD TO BE ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11010184
Incident
Dec 8, 2016
Filed Sep 21, 2016

WE PURCHASED A CRUISER RV -STYKER 2710 TOY HAULER ON SEPTEMBER 18, 2015 FROM WANA RV IN SHIPSHEWANA, INDIAINA. THIS TOY HAULER IS COMPLETELY UNSAFE TO BE DRIVEN ON THE ROAD. THE SWAYING FROM THIS RV IS UNCONTROLLABLE. WE HAVE EXPERIENCED NOTHING BUT TROUBLE WITH THIS TOY HAULER SINCE WE PURCHASED. THE SWAYING THAT IS EXPERIENCED WHEN PULL THIS RV IS COMPLETELY UNSAFE!!!!! WE WILL ATTACH ALL CORRESPONDENCE THAT WE HAVE HAD WITH CRUISER RV REGARDING THIS ISSUE. THEY ACTUALLY STOPPED MAKING THIS MODEL, BUT STATE IT'S BECAUSE IT WAS NOT A TOP SELLER. BUT, THEY STILL MAKE THE SAME EXACT FLOOR PLAN WITH A DIFFERENT SIZE FRAME.

NHTSA ID
10908391
Incident
Sep 18, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SA-15-0001

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

CRUISER RV: DUE TO AN IMPROPER SEALING OF GENERATOR BOX, ON CERTAIN RV MODELS, WITH GENERATOR PREP, AN IMMEDIATE PREVENTIVE ACTION IS REQUIRED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cruiser Rv Stryker Toy by model year
YearComplaintsRecallsInvestigationsIssue Index
2019000—
2017020—
2016Viewing240—
2015010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.