RoadVitals

2002 Custom Campers LS

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 3, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 5, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Custom Campers LS, most frequently naming the engine category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V077000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 5, 2007
9,457 units potentially affected
The defect: CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: NU WA WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NU WA AT 1-620-431-2088.
NU WA INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Dec 3, 2008

A FATIGUE CRACK IN THE BOILER TUBE OF OUR DOMETIC REFRIGERATOR IN OUR 2002 CEDAR CREEK 5TH WHEEL CAMPER. RESULTED IN A YELLOW RESIDUE LEAKING AT THE BACK OF THE REFRIGERATOR RUNNING DOWN OUR CAMPER, THE SMELL OF AMMONIA AND THE REFRIGERATOR WAS NO LONGER COOLING, ALL FOOD WAS SPOILED INSIDE WHEN WE CAME UP FOR THE WEEKEND. FRIG NEEDED TO BE TAKEN OUT TO BE REPAIRED. KINGS CAMPERS CAME TO GET IT AND BROUGHT IT BACK A FEW WEEKS LATER. THEY CONTRACTED IT OUT TO BE FIXED. WE HAVE RECALL PAPERS BUT DOMETIC WON'T HONOR THEM AND KINGS CAMPERS IS CHARGING US $791.25. *TR

NHTSA ID
10250601
Incident
May 16, 2008

Compare model years

Complaint and recall counts across every year of this model

Custom Campers LS by model year
YearComplaintsRecallsInvestigationsIssue Index
2009010—
2008020—
2007230—
2006130—
2005030—
2004020—
2003020—
2002Viewing110—
2001010—
2000010—
1999010—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.