RoadVitals

2024 Cybex Eos Travel System

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Feb 14, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Cybex Eos Travel System. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25C002000

CHILD SEAT:HARNESS:STRAP/WEBBING; CHILD SEAT:TETHER: CONNECTOR/CLIP

Feb 14, 2025
23,273 units potentially affected
The defect: Columbus Trading-Partners USA, Inc. (CTP) is recalling certain Cybex Aton G, Aton G SensorSafe, Aton G Swivel, Aton G Swivel SensorSafe, Eos and Aton G Swivel Travel System, Eos and Aton G Travel System, Libelle and Aton G Travel System, and Beezy and Aton G Travel System child seats. The harness hip anchorage retention hooks may bend, causing the anchor pin to loosen, and the harness strap to detach.
The risk: A detached harness will not properly restrain a child, increasing the risk of injury.
The remedy: CTP will mail owners a remedy kit and installation instructions, free of charge. Owner notification letters were mailed beginning March 17, 2025. Owners may contact CTP customer service at 877-242-5676.
Columbus Trading-Partners USA, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.