RoadVitals

2019 Demers Ambulances MX170E Ford E-Series

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 17, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Demers Ambulances MX170E Ford E-Series. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V183000

SEATS; SEATS:CRITICAL FASTENERS

Mar 17, 2021
12 units potentially affected
The defect: Braun Ambulances is recalling certain 2019 and 2021 MX170E Ford E-Series, and 2019-2020 MXP170E Dodge Ram 5500 Demers Ambulance vehicles equipped with a sliding attendant seat on the passenger-side of the ambulance patient compartment. The locking pin assembly in the sliding attendant seat may fail under certain loading conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
The risk: If the locking pin fails, the occupant may not be sufficiently restrained during a crash, increasing the risk of an injury.
The remedy: Braun will notify owners and dealers will replace the locking pin assembly, free of charge. The recall began on April 2, 2021. Owners may contact Braun Ambulances customer service at 1-877-344-9990.
Braun AmbulancesView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Demers Ambulances MX170E Ford E-Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2019Viewing010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.