Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
83
Latest Apr 24, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 7, 1997
What this page shows
Our database holds 83 NHTSA owner-reported complaints for the 1997 Dodge Avenger. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 83 · page 1 of 4
Other / unspecified
Filed Apr 24, 2012
WE HAVE CONTINUED TO HAVE PROBLEMS WITH THESE RIMS. I AM ABOUT TO RETIRE MY THIRD WHEEL FROM THIS CAR. THE WHEEL LOOKS GOOD, BUT IT JUST CAN'T HOLD AIR DUE TO THE RIM BENDING RIGHT AT THE BEAD OR OUTER RIM. THE RIM IN QUESTION IS A 17 INCH SILVER RIM ON THE 97 AVENGER. IT BENDS WAY TOO EASILY. THIS CAR BELONGED TO MY DAUGHTER AND WE STARTED ENCOUNTERING THE BENT RIM'S LOSING AIR WHEN SHE WAS IN HIGH SCHOOL. SHE INITIALLY DROVE THE CAR ONLY TO SCHOOL AND BACK...8 MILES A DAY. I BOUGHT A NEW RIM, ONLY TO HAVE ANOTHER FACTORY RIM GO BAD FOR THE SAME REASON. I SUSPECT I NOW HAVE A THIRD WHEEL GOING BAD ON ME. THERE NEEDS TO BE A RESPONSE TO SUCH POOR QUALITY SOLD ON NEW CARS. (EVEN THOUGH THE YEAR SOLD WAS 1997). *TR
NHTSA ID
10456275
Incident
Feb 26, 2010
Mileage
96,000 mi
Engine
Filed Dec 26, 2006
I OWN A 1997 DODGE AVENGER I BOUGHT IT BRAND NEW IT HAS THE 2.0 DOHC 4 CYL ENGINE THE HEAD GASKET IS LEAKING ON IT AND I ALMOST RAN IT OUT OF OIL. I HAVE HEARD THAT THIS IS A DEFAULT HEAD GASKET FROM THE MANUFACTURE ON THIS TYPE OF ENGINE MY CAR HAS BEEN REGULARLY MAINTAINED AND HAS REAL LOW MILEAGE SINCE I BOUGHT THE CAR BRAND NEW MILES IS (71,000). *NM
NHTSA ID
10177025
Incident
Dec 12, 2006
Mileage
70,999 mi
Interior & seats
Filed Jan 9, 2006
1997 DODGE AVENGER HOOD POPPED UP SHATTERING WINDSHIELD. *TS THERE WAS DAMAGE FROM A PREVIOUS ACCIDENT THAT CAUSED THE HOOD TO IMPROPERLY LATCH DOWN. *JB
NHTSA ID
10147582
Incident
Nov 28, 2005
Suspension
Filed May 6, 2005
AFTER RECALL 967 CONTROL ARM REPAIRS, WERE DONE THE PROBLEM RECURRED WHILE DRIVING 65 MPH. THE FRONT LEFT SIDE CONTROL ARM BROKE. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. *AK REPLACED LOWER CONTROL ARM. *BF
NHTSA ID
10117608
Incident
Jan 8, 2005
Mileage
145,050 mi
Body & structure
Filed Apr 20, 2005
THE CONSUMER EXPERIENCED A PROBLEM WITH THE AIR BAG COMPARTMENT IN THE DASH. THE AIR BAG IS LIFTING ABOUT ONE INCH ABOVE THE DASH . THE CONSUMER FEELS THAT IN CASE OF AN ACCIDENT THE AIR BAGS WILL NOT DEPLOY. OWNER CONTACTED THE MANUFACTURER WHO SAYS THE REPAIR WILL BE THE OWNER'S EXPENSE. *JB *NM
NHTSA ID
10113524
Incident
Mar 12, 2004
Mileage
109,000 mi
Suspension
Filed Apr 12, 2005
Crash reported1 injury reported
1997 DODGE AVENGER RAN INTO A TREE AFTER BALL JOINT BROKE CAUSING THE AXEL TO BREAK.***NO ANSWER REQUIRED***. *MR THE ACCIDENT OCCURRED THIRTEEN MONTHS AFTER THE BALL JOINT RECALL WAS REPAIRED. THE CONSUMER WAS NOT BADLY INJURED BUT IS ON MUSCLE RELAXANTS FOR WHIPLASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONSUMER WAS THEN TOLD THAT THE BALL JOINTS WERE NEVER REPLACED JUST INSPECTED. *NM
NHTSA ID
10117854
Incident
Mar 27, 2005
Exterior lighting
Filed Feb 9, 2005
THE HEADLIGHTS OF THIS CAR ARE SO FOGGED OVER (MILKY) THAT I CAN NOT DRIVE THIS CAR AT NIGHT. IN THE EVENT THAT I DO DRIVE AT NIGHT I MUST USE MY HIGH BEAMS, BUT IT IS STILL VERY DIFFICULT TO SEE. *JB
NHTSA ID
10110190
Incident
Dec 28, 1999
Mileage
6,000 mi
Suspension
Filed Jan 25, 2005
CREAKING NOISE FROM FRONT SUSPENSION. RECEIVED RECALL 967 AND DEALER DID NOT USE ANY PARTS TO CORRECT PROBLEM. *BF THE DEALER STATED THE PARTS ON THE VEHICLE WERE NOT DAMAGED. PRIOR TO THE RECALL NOTICE THE CONSUMER HAD THE BALL JOINT REPLACED ON THE LEFT SIDE. THE CONSUMER TRIED TO GET THE OTHER BALL JOINT REPLACED, HOWEVER THE DEALER STATED THE RECALL HAD ALREADY BEEN PERFORMED. *JB
NHTSA ID
10109753
Incident
Dec 20, 2000
Engine
Filed Jan 7, 2005
HEAD GASKET BLEW UP IN MY 1997 DODGE AVENGER..CONTACTED DEALERSHIP AND THEY REVEALED THEY ALREADY KNEW THE GASKET WAS IN DEFAULT BUT WERE ONLY REPAIRING THEM AS THE COMPLAINTS CAME IN . THEY REFUSED TO DO A RECALL . THEY INSTALLED A SO CALLED "NEW HEAD GASKET" BUT CAR HAS NEVER RUN GOOD SINCE AND THEY HAVE REFUSED TO DO ANYMORE TO IT.*AK
NHTSA ID
10105950
Incident
Mar 12, 2000
Exterior lighting
Filed Nov 10, 2004
HEADLIGHTS LENS DEVELOPED A CLOUDY DISCOLORATION THAT REDUCED THE LIGHT ILLUMINATION. THE LENS COULD NOT BE CLEANED OR REPLACED BECAUSE IT WAS A SEALED UNIT. THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED, WHICH WAS VERY COSTLY.*AK
NHTSA ID
10099783
Incident
Nov 10, 1999
Mileage
30,000 mi
Airbags
Filed Aug 31, 2004
Crash reported2 injuries reported
CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT. THERE WERE TWO OCCUPANTS IN THE VEHICLE. UPON IMPACT, AIRBAGS IN THE FRONT DID NOT DEPLOY. VEHICLE WAS MOVING AT 45 MPH, AND THE VEHICLE WENT INTO A DITCH. BOTH OCCUPANTS SUFFERED HEAD TRAUMAS. CONSUMER CONTACTED CHRYSLER, AND WAS TOLD BY THE MANUFACTURER IN WRITING THAT THE AIR BAGS WERE NOT SUPPOSE TO DEPLOY. *AK
NHTSA ID
10090088
Incident
Aug 7, 2004
Mileage
139,805 mi
Suspension
Filed Jun 1, 2004
(1) 1997 DODGE AVENGER WAS DRIVEN (2) LEFT SIDE LOWER BALLJOINT FAILED (PULLED OUT OF LATERAL CONTROL ARM), WHEEL TURNED TO THE LEFT, CONTACTEDFENDER, PULLER AXLE OUT OF TRANSMISSION. THIS ALL HAPPENED AT PARKING LOT SPEED.*AK (3) CAR WAS TOWED TO MY HOUSE THEN DODGE DEALER AFTER I LEARNED OF PREVIOUS RECALL ISSUES. DODGE GAVE ME AN ESTIMATE OF $1,200 FOR REPAIRS (THAT INCLUDED PERHAPS FREE REPLACEMENT OF THE LOWER CONTROL ARMS PENDING APPROVAL FROM CHRYSLER REP. CHRYSLER REP WAS A NO SHOW AND COULD NOT COMMIT TO A DAY THAT HE COULD INSPECT THE CAR. I REPAIRED THE CAR MYSELF (NEW LEFT AND RIGHT LOWER CONTROL ARMS, A REBUILT AXLE, AND TRANSMISSION OIL. I NOTIFIED CHRYSLER OF THE ABOVE EVENTS. THEY DO NOT WANT TO PAY FOR THE REPAIR PARTS (NAPA PARTS). THEY OFFERED TO TAKE THE CAR BACK TO THE DEALER AND REPLACE THE CONTROL ARMS AND AXLE. I ALREADY PAID FOR THEM AT NAPA. I STILL NEED TO TAKE IT FOR AN ALIGNMENT.
NHTSA ID
10074613
Incident
May 22, 2004
Mileage
85,000 mi
Suspension
Filed May 7, 2004
Crash reported
WHILE DRIVING AT 45 MPH CONSUMER HEARD A LOUD SNAPPING SOUND COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE FRONT TIRES WERE SQUEALING AND BOUNCING SEVERELY. CONSUMER LOST CONTROL OF THE VEHICLE, AND IT ROLLED INTO A DITCH ON THE RIGHT SIDE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK
NHTSA ID
10072284
Incident
Apr 7, 2004
Mileage
100,000 mi
BrakesEngineOther / unspecified+1 more
Filed Jan 15, 2004
RECURING PROBLEMS WITH BRAKE VIBRATION AND FAST WEAR, ALSO WITH SUSPENSION REPAIR, WAS TWICE QUOTED FOR A FULL REPLACEMENT OF FRONT SUSPENSION. HAVE NOT DONE THIS YET. MAJOR PROBLEMS WITH ENGINE ELECTICAL AND CHECK ENGINE LIGHT. HAVE REPLACED WIRES AND PLUGS 2-3 TIME PER YEAR. REPLACED ENGINE COIL ONCE TO FIX PROBLEM WITH SPARK PLUGS ARCHING AND BURNING UP. PROBLEM WAS SOLVED TEMPORARILY. PROBLEM IS BACK 3 MONTHS LATER. CHUGGING AND SPUTTERING.
NHTSA ID
10070983
Incident
Oct 15, 2003
Mileage
140,000 mi
AirbagsBrakesSteering+1 more
Filed Jan 15, 2004
I HAVE A 1997 DODGE AVENGER SOME OF MY PROBLEMS I HAVE NOT FIXED I AM ABOUT TO GO BROKE. I HAVE MORE PROBLEMS WITH MY TIRES, BRAKES, AND ROTORS. THE PAINT IS CHIPPING OFF MY CAR IN SPOTS. MY TIRES WEAR FAST, MY AIRBAG IS LOOSE THE COVER ON IT. MY BRAKES ARE AWFUL I HAVE TO REPLACE THEM A LOT. I LOVE MY CAR BUT THERE IS TOO MANY PROBLEMS....
NHTSA ID
10070851
Incident
May 15, 2002
Mileage
93,000 mi
Suspension
Filed Jan 12, 2004
DEALERSHIP WILL NOT HONOR RECALL CONCERNING LOWER AND UPPER BALL JOINTS BECAUSE IT WAS A SALVAGE VEHICLE. *AK
NHTSA ID
10053850
Brakes
Filed Dec 2, 2003
ABS BRAKE SYSTEM FAILED DUE TO THE PUMP MOTOR, CAUSING LOSS OF BRAKING POWER. *AK IF THE ABS LIGHT IS ILLUMINATED WHEN THE VEHICLE IS TURNED OFF, THE LIGHT GOES OFF. WHEN HE STARTS THE VEHICLE AND THE ABS KICKS IN, THE ENGINE WOULD STALL. THE PUMP MOTOR WAS CORRODED WHICH CAUSED ONE OR MORE WHEELS TO LOCK UP. PROBLEM IS UNPREDICTABLE ON DRY OR WET PAVEMENT. FAILURE OCCURRED IN ICE OR SNOWY CONDITIONS. CONSUMER NOTED THE ABS FEATURE DIDN'T HAPPEN, THE BRAKES LOCKED. VEHICLE WAS REPAIRED SEVEN MONTHS LATER WHEN DODGE DECIDED TO REPAIR THE VEHICLE FOR $300. DOLLARS LESS DUE TO THE APPROACHING WINTER. CONSUMER FEELS THE DEFECT IS THE MANUFACTURER'S FAULT AND WANTS TO BE REIMBURSED FOR THE REPAIR. *PH
NHTSA ID
10034432
Incident
Feb 1, 2003
Mileage
82,000 mi
Exterior lighting
Filed Oct 8, 2002
WHEN I BOUGHT THIS VEHICLE IT HAD 53,925 MILES. I NOTICED THAT THE HEADLIGHTS HAD SOME TYPE OF HAZE (OR MOISTURE) INSIDE OF THEM. I WENT TO THE LOCAL DODGE DEALER AND ASKED ABOUT THE PROBLEM. THEY SAID THE LIGHTS ARE A SEALED UNIT AND THAT IF I WOULD LIKE TO PURCHASE NEW ONES THEY WOULD BE $325 EACH. THE PROBLEM WITH THE HEADLIGHTS IS NOT SO MUCH THAT THEY ARE AN EYE SORE, BUT THAT THEY ARE A SAFETY HAZARD. THE MOISTURE ON MY HEADLIGHTS NEVER GOES AWAY. THEREFORE, AFFECTING THE BRILLIANCE OF THE LIGHT EMITTING FROM THE BULB. I HAVE TO DRIVE WITH HIGH-BEAMS ON TO BE ABLE TO SEE THE ROAD. THIS IS NOT A PROBLEM WITH ONLY MY VEHICLE. I SEE MOISTURE INSIDE OF ABOUT 80 PERCENT OF THE AVENGERS I PASS ON THE ROAD. THE COVERAGE OVER THE HEADLIGHT LENSES JUST GETS WORSE AS TIME GOES BY. THE LIGHT EMITTING FROM THE HEADLIGHTS BECOMES DIMMER AND DIMMER. WITH REGULAR BEAMS AT NIGHT, IT IS ALMOST IMPOSSIBLE TO SEE EVERYTHING A DRIVER IS SUPPOSED TO. THESE HEADLIGHTS ARE A BIG PROBLEM WITH THIS CAR. THEY ARE A SAFETY HAZARD THAT SHOULD BE TAKEN CARE OF. PAYING $750 TO FIX A MANUFACTURERS' SAFETY DEFECT IS NOT REASONABLE. PLEASE LOOK INTO THIS. MR
NHTSA ID
768238
Airbags
Filed Sep 9, 2002
Crash reported
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A CONCRETE WALL AT 60 MPH IMPACT, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AKI
NHTSA ID
8018211
Incident
May 12, 2002
Airbags
Filed Sep 8, 2002
Crash reported3 injuries reported
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
766858
Incident
Sep 2, 2002
Suspension
Filed Jul 24, 2002
CONSUMER STATES VEHICLE HAD A RATTLE THAT SEEMED TO EXTEND THROUGH THE ENTIRE VEHICLE, DEALER STATED THE NOISE WAS COMING FROM THE BRAKES, HOWEVER THE CONSUMER DECLINED THESE REPAIRS, THE DEALER LATER FOUND THE PROBLEM WAS DUE TO A CRACKED ENGINE MOUNT, THEY FOUND A CRACK ON THE REAR RIGHT SIDE AND ANOTHER ON THE LEFT FRONT SIDE, CONSUMER HAD ANOTHER INSPECTION IN WHICH ANOTHER PERSON STATED THERE WERE NO PROBLEMS WITH THE BRAKES OR MOTOR MOUNT, THE PROBLEM WAS WITH THE LOWER CONTROL ARM JOINTS, CONSUMER HAD RECALL REPAIRS PREVIOUSLY, 00V421002, THE INDEPENDENT GARAGE MADE REPAIRS TO THE JOINTS AND THE VEHICLE IS NO LONGER EXPERIENCING ANY OF THE PROBLEMS, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
NHTSA ID
566748
Body & structure
Filed Jul 7, 2002
THE DOOR HINGE ON DRIVERS SIDE BUSTED AND NEEDS TO BE WELDED ,BY NO FAULT OF MINE. I HAVE TALKED TO AUTO BODY SHOPS THAT HAVE HAD TO FIX NUMEROUS DOORS ON OTHER AVENGERS. I THINK THIS SHOULD BE LOOKED INTO .I DO NOT THINK I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CLEARLY A DEFECT.I WOULD LIKE TO KNOW WHERE I CAN FILE A COMPLAINT BECAUSE I THINK THIS IS A REAL DANGER WHEN YOUR DOOR ON A VEHICLE DOES NOT WORK PROPERLY I WILL LOOK INTO THIS MATTER MORE SO ANYTHING YOU CAN DO ,PLEASE CONTACT ME [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
763899
Incident
Jun 2, 2002
Engine
Filed May 2, 2002
A LEAKING HEAD GASKET WAS CONFIRMED BY OUR LOCAL DODGE DEALERSHIP, AT WHICH TIME THEY VOLUNTEERED INFORMATION THAT "INFERIOR" HEADGASKET MATERIAL HAD BEEN USED WHEN THE VEHICLE WAS MANUFACTURED. I ASKED IF IT HAD BEEN RECALLED AND WAS ADVISED THAT IT HAD NOT. I WAS INFORMED THAT THERE WAS NO OTHER RELIEF AVAILABLE, AS THE WARRANTY HAD LONG EXPIRED. I OBTAINED A QUOTE FOR REPAIRS FROM THE DEALERSHIP AND SEVERAL INDEPENDENT SHOPS. BECAUSE OF A SIGNIFICANT DIFFERENCE IN PRICE, THE VEHICLE WAS NOT REPAIRED AT THE DODGE DEALERSHIP. WHEN THE WORK WAS COMPLETED, I WAS INFORMED BY THE INDEPENDENT SHOP THAT THERE WAS NOTHING WE COULD HAVE DONE, IN DRIVING THE VEHICLE, TO CAUSE THE HEADGASKET TO FAIL. THEY FURTHER ADVISED THAT THE REPLACEMENT GASKET, WHICH WAS PURCHASED FROM DODGE, WAS TOTALLY REDESIGNED. ON MY RETURN HOME, I CALLED THE DAIMLER CHRYSLER CONSUMER HOT LINE. THEIR REPRESENTATIVE QUICKLY OFFERED TO REIMBURSE THE COST OF THE HEAD GASKET MATERIALS, BUT WOULD NOT REIMBURSE LABOR COSTS, AS THE REPAIRS HAD NOT BEEN PERFORMED AT ONE OF THEIR DEALERSHIPS. IT WAS OF NO CONCERN TO THEIR HOT LINE REPRESENTATIVE THAT ONE OF THEIR OWN DEALERSHIPS HAD ADVISED THAT NO RECOURSE WAS AVAILABLE TO US.*JB
NHTSA ID
761458
Incident
Sep 1, 2001
Suspension
Filed Mar 25, 2002
FRONT AND REAR WHEEL BEARINGS HAVE BEEN REPLACED 10 TIMES DUE TO GRINDING NOISE.*AK CONSUMER STATED THAT BECAUSE OF MOISTURE PROBLEM THE WHEEL BEARING HAS BEEN REPLACED 10 TIMES IN LESS THAN THREE YEAR. *YH
NHTSA ID
8006331
Incident
Mar 1, 1999
EngineSteeringTransmission
Filed Mar 4, 2002
CONSUMER WAS INFORMED BY DEALERSHIP THE AUTOMATIC TRANSMISSION FLUID WAS LEAKING.*JB
NHTSA ID
564548
Incident
Nov 21, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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