My driver side head rest was fine the night before. When I came out to my car the next morning, the AHR had defected and the padded part had "popped". No damage had occurred on the exterior of my vehicle.
- NHTSA ID
- 11756368
- Incident
- Jul 16, 2026
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2014 Dodge Avenger submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 42, in the owner's own words
My driver side head rest was fine the night before. When I came out to my car the next morning, the AHR had defected and the padded part had "popped". No damage had occurred on the exterior of my vehicle.
The contact owns a 2014 Dodge Avenger. The contact stated while driving at an undisclosed speed and coming to a stop, the driver’s side headrest deployed and pushed her head forward. The contact stated that the impact was like being rear-ended. The contact had a major headache from the impact of the headrest deployment. The contact inspected the headrest and became aware that the headrest spring had fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
The contact owns a 2014 Dodge Avenger. The contact stated while driving 65 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence and then to the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the dealer informed the contact that the recall repair was completed by the previous owner in November 2022. The manufacturer had not been informed of the failure. The failure mileage was 96,056.
The contact owns a 2014 Dodge Avenger. The contact stated while driving 40 MPH, the front driver’s side seat belt buckle was unlatched independently. The contact was able to latch the seat belt buckle however, the seat belt buckle was unlatched again after several hours. The vehicle was not taken to the dealer and the manufacturer was not contacted. The contact related the failure to NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the VIN was not included. The failure mileage was 160,000.
ISSUES WITH SEATBELTS WHICH POP OUT WHEN TENSION OR FORCE IS APPLIED ON THE BELT. PASSENGER SEAT BELT HAD FIRST STARTED TO SHOW SIGNS OF FAILURE WHEN THE SEAT BELTS SAFETY BUTTON WOULD UNCLASP WHEN BRAKING. NOW, AFTER SOME TIME AND USAGE THE PASSENGER'S BELT DOES NOT CLASP FULLY AT ALL AND TAKES A GOOD MINUTE FOR IT TO CATCH. DRIVER'S SEAT HAS STARTED TO SHOW SIGNS OF THIS AS WELL AS WHEN I HAD TO BRAKE HARD AND WHEN PRESSURE WAS APPLIED TO THE BELT, THE CLASP HAD GIVEN WAY AND POPPED OUT.
MY SEATBELTS WILL UNLATCH WHENEVER IT FEELS LIKE IT, THE SEATBELTS WON'T GO IN BY THEMSELVES ANYMORE, AMD THIS ALL HAPPENED AFTER WE FIXED THE RECALL. THEN ALL IN A YEAR THE THROTTLE BODY QUIT WORKING, THE ALTERNATOR STOPPED WORKING, IT WILL NOT KEEP A CHARGE, AND SOMETIMES WHEN YOUR DRIVING FOR NO REASON AT ALL THE INSIDE LIGHTS WILL DIM AND BRIGHTEN. THIS ALL HAPPENS WHILE IN MOTION EXCEPT THE BATTERY CONSTANTLY DYING EVEN THOUGH THE ALTERNATOR AND BATTERY ARE NEW.
BETWEEN IN THE MIDDLE OF SEPTEMBER TIL NOW. I PURCHASE THIS VEHICLE ON A MONDAY WITH $500 DOWN. 2014 DODGER AVENGER WITH 74K AND BOUGHT THE OTHER$500. SO IN TOTAL $1000 DOWN. AND WHEN I BOUGHT THE CAR UP TO THE DEALERSHIP. IT HAD TO GET EXPECTED, NO RECEIPT FOR IT OR NOTHING SO I DON'T KNOW WHAT THEY HAD EXPECTED. THEREFORE, EVERYTHING WAS GOOD. I HAD TO BRING IT BACK TO DEALERSHIP AFTER I CALLED THEM ABOUT THE PROBLEM. I HAVE PAID TWO CARS OFF AND THIS IS MY WORSE EXPERIENCE I HAD WITH A VEHICLE I WAS DRIVING. IT WAS GOOD WHILE IT LAST BUT THE SECOND TIME SAME THING HAPPEN FIRST TIME. I WOULD LIKE TO GET MY DOWN PAYMENT BACK ALONG WITH THE NOTES I WAS PAYING. THANK YOU AND GOD BLESS. THIS HAPPENED WHILE CAR WAS IN MOTION TO WERE I WOULD HAVE HAD A LITTLE TRAFFIC BEHIND ME. SINCE SATURDAY NIGHT IT'S BEEN PARKED AND MONDAY 10/14/2019
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. OLATHE DODGE CHRYSLER JEEP RAM (15500 W 117TH ST, OLATHE, KS 66062, (913) 780-3700) AND VICTORY CHRYSLER DODGE JEEP RAM (1720 N 100 TERRACE, KANSAS CITY, KS 66111, (913) 653-0395) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *DT THE CONSUMER STATED THERE WAS A RECALL ON THE SEAT BELTS AND CATALYTIC CONVERTER AND WASNT AWARE OF AN AIRBAG RECALL. *TR
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE THE VEHICLE WAS BEING REPAIRED FOR AN UNKNOWN ISSUE, THE ORC SENSOR AND AIR BAG INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE ORC SENSOR WAS REPLACED TWICE AND THE HEADREST AIR BAG ALSO NEEDED TO BE REPLACED. BERGSTROM CHRYSLER OF KAUKANUNA (2929 LAWE STREET, KAUKAUNA, WI 54130) REPLACED THE ORC SENSOR A SECOND TIME BECAUSE THEY BELIEVED IT WAS THE SOURCE OF THE FAILURE. THE CONTACT STATED THAT NONE OF THE AIR BAGS WERE FUNCTIONAL AND THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND ADVISED THE CONTACT TO KEEP THE RECEIPTS FOR POSSIBLE REIMBURSEMENT IF A RECALL WAS ISSUED. THE FAILURE MILEAGE WAS 49,400.
THE PASSENGER SIDE SEAT BELT BUCKLE STOPPED WORKING IN THE MIDDLE OF DRIVING AND HASN'T WORKED SINCE. THERE'S NO INDICATION OF OBSTRUCTION INSIDE THE DEVICE; IT'S KEPT CLEAN AT ALL TIMES. MAJOR SAFETY ISSUE.
TAKATA RECALL I WAS IN AN ACCIDENT AND MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT RESTRAIN ME. I HAD NO IDEA MY VEHICLE EVEN HAD A RECALL ON IT.
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE HEADREST DEPLOYED AND THE HEAD RESTRAINT THAT WAS SUPPOSED TO PREVENT WHIPLASH IN A REAR END COLLISION POPPED OFF THE SEAT. THE CONTACT WAS NOT INJURED. THE DEALER (SHOTTENKIRK CHRYSLER DODGE JEEP RAM, 200 LIBERTY BLVD, CANTON, GA 30114, (678) 535-3417) WAS CALLED AND DENIED ANY KNOWLEDGE OF THE FAILURE EVEN THOUGH THERE WERE PAST INCIDENTS REPORTED ON THE INTERNET. THE MANUFACTURER INFORMED THE CONTACT TO GO TO ANOTHER DEALER AND PAY THE DEDUCTIBLE SINCE THE VEHICLE WAS UNDER AN EXTENDED WARRANTY, WHICH COULD POSSIBLY COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 78,000. *TT CONSUMER STATED CORPORATE OFFICE IS AWARE OF THE PROBLEM. *JB
I BOUGHT MY CAR AND LIKE A MONTH LATER WAS NOTIFIED OF A RECALL IT WAS FOR THE AIRBAG , HOWEVER MY SEATBELT WOULD JUST COME UNLATCHED. I TOOK THE CAR IN FOR THE RECALL TO BE FIXED AND DID MENTION IT TO THE DEALER. I THAN RECEIVED THE CAR BACK AND I AM STILL HAVING THE SAME ISSUE. I WILL BE DRIVING DOWN THE ROAD OR FREEWAY AND YOU CAN HEAR IT UNLATCH AND COMES OFF. IT HAS BEEN HAPPENING MORE OFTEN AND NO ONE KNOWS WHY.
THIS VEHICLE HAD A SAFETY RECALL OF S61. WORK WAS PERFORMED AND THEN AUR BAG LIGHT AND SIGNAL CAME ON. WE NEED HELP GETTING THIS FIXED. THIS LIGHT AND AIR BAG SIGNAL TURNED ON IMMEDIATELY WHILE EXITING THE DODGE DEALERSHIP. I HAVE 2 WITNESS STATING LIGHT WAS NOT ON NOR WARNING ALARM. COULD THIS MODULE HAVE A DEFECT.
IT IS THE AIRBAGS BUT I'M NOT SURE IF IT'S CONSIDERED THE TAKATA RECALL. BUT I'VE RECEIVED TWO TO THREE DIFFERENT LETTERS ABOUT THE RECALL AND I'VE GONE TO THE DEALERSHIP NUMEROUS TIMES. EVERYTIME THEY SAY THEY DON'T HAVE THE PARTS TO FIX AND NOW THE AIRBAG LIGHT KEEPS GOING ON AND OFF. I CALLED TO SCHEDULE AN APPOINTMENT FOR ONE OF THE TWO RECALLS AND NOT THEY ARE SAYING THERE IS NO RECORD OF A RECALL FOR MY CAR.
TAKATA RECALL. SEAT BELTS WILL NOT CLICK AND COME UNDONE RANDOMLY. MY CAR WENT LIMP AND WOULD NOT DRIVE OVER 10 MILES PER HOUR DUE TO MECHANICAL FAILURE WHILE DRIVING. ALSO THE CAR SHUT OFF ANOTHER DAY WHILE ON THE HIGHWAY IN MOTION. CAR NEEDED TO BE TOWED TO VIP. SUSPENSION SYSTEM REQUIRED REPLACEMENT.
TL* THE CONTACT OWNED A 2014 DODGE AVENGER. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE REAR OF THE VEHICLE AND PASSENGER DOOR WERE DAMAGED. ALL THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT NO WARNING INDICATORS WERE ILLUMINATED PRIOR TO THE COLLISION. AFTER THE CRASH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER SUSTAINED INJURIES TO THE RIGHT SIDE OF THE BODY, LOWER BACK, AND WHIPLASH. THE FRONT PASSENGER SUSTAINED LOWER BACK, RIGHT KNEE, AND SHOULDER INJURIES. THE PASSENGER IN THE REAR PASSENGER SIDE SEAT SUSTAINED LEG AND BACK INJURIES. NO ONE RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO CHEVROLET CADILLAC OF SANTA FE (4450 CERRILLOS RD, SANTA FE, NM 87507 (505) 471-3700), BUT WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS), BUT RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT THEM FILING FOR BANKRUPTCY. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE HEADREST PADDING SEPARATED AND PUSHED FORWARD. THE CONTACT PUSHED THE PADDING BACK, BUT IT DID NOT LATCH BACK TO THE FRAME. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (JT'S JEEP, DODGE, AND CHRYSLER IN LEXINGTON, SC: 803-220-3725). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 25,200. PARTS DISTRIBUTION DISCONNECT.
I KEEP GETTING NOTIFICATIONS IN THE MAIL THAT MY PART IS READY, AND AM BEING TOLD TO CONTACT MY DEALERSHIP. I PHYSICALLY WENT DOWN TO THE DEALERSHIP PER MY APPOINTMENT AND THEY CLAIMED NO PART OR SOFTWARE WAS AVAILABLE TO FIX IT.
TAKATA RECALL!! THIS IS A COMPANY VEHICLE THAT HAS BEEN SITTING SINCE NOVEMBER 2016!! DUE TO INSURANCE PURPOSES AND SAFETY WE HAVE NOT ALLOWED ANYONE TO DRIVE THIS VEHICLE. WE HAVE A CASE WITH FCA BUT THE TIME IT IS TAKING TO REMEDY THIS PROBLEM IS RIDICULOUS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SECURITY DODGE IN AMITYVILLE, NY) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED PRIOR TO RECEIVING THE RECALL NOTICE. WHILE IN TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CRASH CAUSED THE CONTACT'S VEHICLE TO CRASH INTO A GUARD RAIL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. ALSO I WOULD LIKE THE BRAKES AND OR THE ROTORS BE INVESTIAGATED AS WELL. I HAD TO HAVE THE BRAKES REPAIRED 3X TIMES SINCE 2016 FOR THE SAME REASON WITH IN 3TO 4 MONTHS OF EACH OTHER AND THE ROTOR REPLACED . I SAW THAT I AM NOT THE ONLY ONE HAVE THIS COMPLAINT AS WELL AS THE ROOFING MATERIAL IS COMING OFF AND THE CAR SEEMS TO BE HAVING A SLIGHT ELECTRICAL ISSUE WHERE WE LOSE POWER.
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SAM LEMAN DODGE IN PEORIA , IL WHERE THEY CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEERY BROTHERS DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
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