1969 Dodge C Body

I had brought my 2003 Stratus and 2007 Caliber in to the dealership for their 3000 mile oil change and check-up. When the Stratus was done, I switched it out with the Caliber. The receptionist came into the waiting room to inform me that my vehicle was dangerous to drive. The engine cradle had rotted out. The manager had asked her to tell me: "If you hit a big bump, your engine could fall out." She showed me a picture of the area in question. I asked what I was supposed to be looking for and was shown where the cradle was supposed to be. A post-it note was on the picture saying that the manager "will do some pricing". The invoice states: "We question the structural integrity of it being able to hold up much longer." When I did not hear anything for a few weeks, I called in and was told that it had not been done but the manager would get right on it. I had asked the manager how this could have been missed during all the years I had been bringing it in for any kind of maintenance and was told: "It probably looks worse that what it should because I poked it with a screwdriver a few times to see how bad it was." Invoice total: $1884.20. I have since spoken with a general manager for Magna Corporation who produced the cradle for the Caliber. They were aware of the design flaw of the cradle that did not allow for drainage of water/road chemicals from the cradle. A lawsuit was filed by Magna against Dodge which Magna won. The particulars of the lawsuit were not made known to me other than Magna charges $42 for the cradle, but I was billed $859. I have found numerous customer complaints online over the corrosion of the cradle in other Dodge model years as well. The 2007 Caliber seems to have more overall customer complaints that all othe model years combined.

NHTSA ID

11459461

Incident

Nov 22, 2021

MY 2012 DODGE JOURNEY STARTED HAVING POWER STEERING ISSUES AS SOON AS THE TEMPERATURE OUTSIDE BEGAN TO GET COLDER. IT NOW IS ON A DAILY BASIS THAT I KEEP PUTTING POWER STEERING FLUID IN. I FIND IT HARD TO BELIEVE THAT THE RECALL IS NOT AFFECTING MY CAR AT ALL. I JUST BOUGHT THIS CAR IN JUNE OF 2019 AND NEVER HAD ANY PROBLEMS UNTIL IT BEGAN TO GET COLD OUT. I CAN NOT AFFORD TO HAVE IT REPAIRED ON MY WON.

NHTSA ID

11280288

Incident

Nov 1, 2019

MY 2012 DODGE AVENGER IS CLICKING BEHIND THE GLOVE BOX AND BLOWING HOT AIR FROM THE DRIVER SIDE AND COLD AIR FROM THE PASSENGER SIDE. TOOK IT BACK TO THE DEALER AND HAD TO PAY $1200 FOR A HEATER CORE. AFTER 3 MONTHS SAME PROBLEM.. TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY AGAIN... THIS IS A DODGE DEFECT AND SHOULD BE ADDRESSED WITH A RECALL .

NHTSA ID

11170479

Incident

Oct 30, 2016

COMPLAINING ABOUT A MANUFACTURERS DEFECT. WE HAVE REPLACED A A/C CONDENSER, ALTANATOR, 2 BATTERIES AND NOW A HEATER CORE ALL WITH IN THE LAST 2 YEARS. TODAYS DATE 11-5-18. A RECALL SHOULD BE ISSUED FOR ALL OF THESE PROBLEMS. WE HAVE FORKED OUT OVER 3000 DOLLARS TO FIX THESE PROBLEMS WITH NO HELP FROM CHRYSLER. ISSUES ARE CLEARLY MANUFACTURER DEFECTS.

NHTSA ID

11149557

Incident

Sep 1, 2018

MY NAME IS [XXX] AND I AM COMPLAINING ABOUT MY 2009 DODGE JOURNEY R/T AWD. FIRST THE ELECTRICAL SYSTEM OR WIRING HARNESS HAS A SEVERE PROBLEM. IT DOES NOT WANT TO START LIKE IT SHOULD. I'VE BEEN THROUGH 2 GOOD INTERSTATE BATTERIES IN THE LAST 2 YEARS THAT HAVE NOT SEEMED TO WORK. NEXT AND THE MOST DANGEROUS IS THE BRAKING SYSTEM WHICH IS TO SMALL FOR THIS VEHICLE. FROM WHAT I HAVE RESEARCHED THEY USED A BRAKING SYSTEM FROM A DODGE MAGNUM(IN THE SERIES 1 FROM 2008-2012) WHEN IT SHOULD HAVE BEEN USED FROM AN SUV. THE ROTORS WHERE OUT AFTER 9000 MILES WHILE THE FRONT PADS GO AFTER 3000-4000 MILES. LEAVING THE BACK BRAKE PADS WITH THE LONGEST LIFE OF AROUND 5000 MILES THIS IS WITH AGGRESSIVE OR NON-AGGRESSIVE DRIVING IT DOESN'T MATTER. THIS KIND OF BRAKE AND ROTOR WEAR AND TEAR IS NOWADAYS UNHEARD OF. THIS KIND OF VEHICLE IS UNSAFE AND VERY EXPENSIVE FOR THE AVERAGE AMERICAN VEHICLE OWNER. THESE VEHICLES ARE AS PLAIN AS DAY AS MUCH OF A LEMON AS THEY COME. BETWEEN THE ELECTRICAL OR IGNITION PROBLEMS THAT ARE AS PLAIN AS DAY AND CAN NOT BE FIXED BY YOUR AVERAGE MECHANIC AND THOUSANDS OF DOLLARS. ALSO THE BREAKING SYSTEM WHICH IS TO SMALL THAT ALSO CAN'T BE FIXED WITHOUT MANY THOUSAND DOLLARS WORTH OF PARTS AND LABOR. NOT TO MENTION THE THOUSANDS THAT HAVE ALREADY BEEN PUT INTO THESE PROBLEMS THAT DID NOT FIX FOR LONG. THE ONLY OTHER THING THAT I FEEL THAT CAN HAPPEN IS FOR THERE TO BE A RECALL BY DODGE. TO FIX THE ELECTRICAL-IGNITION PROBLEM AND TO HAVE A BIGGER BREAKING SYSTEM PUT ON LIKE THEY DID THE (SERIES 2 JOURNEY FROM 2012 ON TILL NOW). AND THE BRAKING ISSUES ARE BETTER. SO IF THEY CAN DO IT NOW WHY CAN THEY FIX THE SERIES 1. I THINK IT'S A COMBINATION OF LAZINESS AND GREEDINESS WITH THERE MONEY. PLEAS HELP MY VEHICLE RIGHT ALONG WITH THE OTHER TENS OF THOUSANDS WHO HAVE THE SAME PROBLEMS. DON'T LET DODGE GET AWAY WITH THIS AND HELP MAKE THESE PROBLEMS AN ACTIVE RECALL !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11129769

Incident

Apr 11, 2015

HAVE A RECALL ON CAR BUT BODY HARNESS IS NO GOOD NOW AND THEY PART SEEMS NOT TO EXITS AS THE DEALER AND CORP HAVE TOLD ME THE PART WAS NEVER MADE . THE CAR HAS BEEN AT DEALERSHIP OVER 3 MONTHS NOW AND CORP TOLD ME THEY WOULD REIN BUST ME FOR PART AND I HAVE TO TRY A FIND PART . THERE WAS A WARRANTY ON PART BUT WARRANTY WAS USELESS AS FOR THE PART NEVER BEING MADE

NHTSA ID

11128261

Incident

Apr 26, 2018

RADIATOR PLUG UNDERNEATH PEACOCK, APPROXIMATELY 6 FROM THE FROM OF THE CAR ON THE DRIVERS SIDE BEGAN LEAKING PROFUSELY WITHOUT WARRANT OR CAUSE. THERE IS NO REPLACEMENT FOR THIS PLUG AND HAVE BEEN ADVISED THE RADIATOR WILL NEED TO BE REPLACED DUE TO FAULTY ENGINEERING OF THE COMPONENT. PICTURES ARE AVAILABLE UPON REQUEST

NHTSA ID

11109593

Incident

Jul 3, 2018

MY 2005 DODGE PICK UP TRUCK 1500 RAM VIN: 5J602436 WAS TAKEN IN FOR A URGENT RECALL FOR AIRBAG LAST YEAR AND WAS SUPPOSED TO BE FIXED IN A DODGE DEALERSHIP IN BAYAMON PUERTO RICO, HOWEVER I HAD A DIRECT COLLISION WITH ANOTHER DRIVER AND MY AIRBAG DID NOT DEPLOY. AS A RESULT I RECEIVED WHIP LASH AND I BENT THE STEERING WHEEL. I HAVE ATTEMPED NUMEROUS TIMES TO REPORT THIS BUT NO ONE HAS HANDLED THE SITUATION FROM THE TOOL FREE NUMBER 18335850146. I ONLY HAVE ONE VEHICLE AND IT HAS BEEN SEVERELY DAMAGED.I CAN BE REACHED AT THIS NUMBER

NHTSA ID

11104690

Incident

Jun 26, 2018