Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1989 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 32 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 32, in the owner's own words
THERE HAS DEVELOPED AN UNUSUAL AND UNSAFE CONDITION IN THE FRONT PASSENGER DOOR LOCK MECHANISM THAT ON A REGULAR BASIS CAUSES THE DOOR TO LOCK BY ITSELF WHEREBY IT IS UNABLE TO BE UNLOCKED BY ANY MEANS FROM INSIDE THE VEHICLE. THE ONLY WAY TO UNLOCK THE DOOR WHEN THIS HAPPENS, IS FROM THE OUTSIDE BY USE OF THE KEY. *AK
DRIVER SEAT CAME UNBOLTED FROM FLOORBOARD IN A HEAD ON COLLISION, ALLOWING DRIVER TO HIT STEERING COLUMN, WINDSHIELD AND DASH BOARD RESULTING IN CRITICAL INJURIES. BOTH VEHICLE WERE TRAVELING APPROX. BOTH VEHICLES WERE TRAVELING APPROX. 50 MPH.
CONSUMER'S TAILGATE LATCH WAS RECALLED AND SHE HAS REPAIRED IT ON AUG./96, DEC/96, JAN./FEB AND 97 23-MAR-97, LIBERTY MOTORS DEALER'S# 916-736-8333/916-477-5454 REPAIRS, MRS. DANIELS VEHICLE. THE KEY NOR THE REMOTE WORKS 90% OF TIME. SOMETIMES VEHICLE POPS OPEN BY ITSELF. *AK
STRUCTURE;LIFTGATE; IN CONTACT W/CHRYSLER MFG., PARTS NOT AVAILABLE AND IS GIVEN CONTINUOUS DATES OF ARRIVAL CONCERNING RECALL 95I001004. *AK
MADE APPOINTMENT FOR REPLACEMENT LATCH TWICE, DEALER SAYING NO PART. *AK
ELECTRONIC LATCH RELEASE; OWNER HAS CONTACTED MANUFACTURER FOR OVER A YEAR ABOUT RECALL TO REPLACE LATCH.TT CONSUMER HAS CONTACTED DEALER NUMEROUS TIMES TO TRY AND GET THE LIFTGATE REPLACED UNDER THEIR RECALL, CONSUMER KEEPS BEING TOLD THAT IT WILL TAKE SEVERAL MONTHS BEFORE PARTS ARE AVAILABLE.*JB
HALF OF PASSENGERS SEAT BELT BUCKLE MISSING.
CONSUMER FEELS CHRYSLER HAS TAKED TO MUCH TIME TO REPAIR THE BACK LATCH OF THE VAN. TT *SLC
AFTER BEING PARKED OVER (4) HOURS, VEHICLE CAUGHT ON FIRE W/CONSUMED ENGINE AND ENTIRE FRONT MELTED. *AK
CONSUMER WAS DRIVING DOWN AT 45 MPH AND REAR HATCH LATCH CAME OPEN. TT
ALWAYS TOOK TWO PEOPLE TO CLOSE LATCH AND HAS OPENED SEVERAL TIMES ON THE HIGHWAY. TT
VEHICLE WAS IMPACT 6:00 POSITION AT A COMPLETE STOP, DRIVER SEAT WENT RECLINE POSITION. TT
THE REAR LIFTGATE LATCH DOES NOT STAY CLOSED DUE TO VEHICLE VIBRATION. TT
LOCK ON SIDE DOOR DOES NOT ALWAYS LATCH, DOOR COMES OPEN WHILE DRIVING. TT
INDICATES NECESSARY REPEATED SHUTTING DUE TO LATCH PERFORMING ERRATIC. ONE OCCASION REAR LATCH POPPED OPEN WHILE DRIVING DOWN ROAD. TT
WHILE DRIVING ON VARIOUS OCCASIONS THE REAR LIFTGATE LIGHT CAME ON, AND AT A LATER DATE THE LIFTGATE JUST POPPED OPEN. TT
WHEN EVEN HIT BUMP THE LATCH WOULD DISENGAGE, ALLOWING REAR HATCH TO FLY UP, LATCH HAS BEEN REPLACED THREE TIMES. TT
WHEN DRIVING OR TURNING THE CORNER THE REAR HATCH LATCH POP OPEN AND HARD TO CLOSED IT. TT
LATCH FAILED, CAUSING LIFT GATE TO POP OPEN WITHOUT WARNING WHILE DRIVING. TT
HATCHBACK LATCH IS ALWAYS LOOSE AND DIFFICULT TO SECURE. TT
DRIVING ALONG WHEN REAR HATCH POPPED OPEN CONTENT SPILLED ON THE HIGHWAY. TT
EA94-005 ACTIVE, VEHICLE WAS TOTALED DUE TO IMPACT AT 6:00 POSITION, VEHICLE WAS AT COMPLETE STOP, REAR LIFTGATE LATCH CAME OPEN. TT
REAR LIFTGATE PROBLEMS. WHEN COLD, HATCH DROPS WITHOUT WARNING. TT
REAR HATCH LIFTGATE LATCH WILL NOT PROPERLY LATCH, TAKES 7-8 CLOSING BEFORE LATCH WILL CATCH. TT
REAR LATCH GATE CAME OPEN. OWNER DOES NOT HAVE VEHICLE. PLEASE EXPLAIN. TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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