THE SERPENTINE BELT CONTINUOUSLY SLIPS OFF WHICH CAUSES THE STEERING TO BECOME INOPERABLE. THE POWER STEERING COMPLETELY FAILS. *AK
- NHTSA ID
- 10112852
- Incident
- Nov 11, 2004
Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1994 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
THE SERPENTINE BELT CONTINUOUSLY SLIPS OFF WHICH CAUSES THE STEERING TO BECOME INOPERABLE. THE POWER STEERING COMPLETELY FAILS. *AK
THE VEHICLE TURNED LEFT UNEXPECTEDLY. THE DRIVER WAS UNABLE TO GET THE STEERING WHEEL TO RESPOND. *JB
BROUGHT VAN TO ATTENTION OF DEALER D/T DRIVER'S SIDE SEAT WAS NOT AT UPRIGHT POSITION, COULD NOT BE RETURNED TO UPRIGHT POSITION. DEALER LUBRICATED IT, CHARGED US $40. DID NOT SOLVE THE PROBLEM. RETURNED VAN TO DEALER AFTER SEEING SIMILAR REPORTS REPORTED ON THIS SITE. DEALER SET UP APPOINTMENT FOR VAN TO BE RETURNED TO HAVE A BRACKET REPLACED. UNABLE TO FIX AT OUR APPOINTMENT D/T THEY HADN'T ORDERED THE PART. MECHANIC STATED THAT VAN WAS UNSAFE TO DRIVE, KEPT VAN WHILE AWAITING PART ARRIVAL SEVERAL DAYS LATER. REPLACED BRACKET AT THIRD APPOINTMENT. SEAT MARKEDLY WORSE, "SPONGY" AS WELL AS RECLINED. OBVIOUSLY NO SUPPORT, SEAT COULD BE RECLINED BY PUSHING WITH HAND, NO NEED TO RELEASE LEVER. DEALER INSISTED CAR WAS SAFE TO DRIVE. ORDERED ADDITIONAL PARTS. UNABLE TO SERVICE CAR AT FOURTH APPOINTMENT D/T SERVICE DEPARTMENT DIDN'T HAVE TIME. DID PROVIDE RENTAL REPLACEMENT. AT FIFTH APPOINTMENT, BOTH SEAT TRACK RAILINGS ("ADJUSTER 23047006") WERE REPLACED; ONE WAS OBVIOUSLY BROKEN. THIS SOLVED THE PROBLEM AND SEAT NOW WORKS PROPERLY AND SAFELY.*AK
WHILE BACKING OUT OF THE DRIVEWAY TIE ROD BROKE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
CONSUMER RECEIVED RECALL NOTICES 99V113000/ AIR BAG DEPLOYMENT; 99V213000/LIFTGATE SUPPORT BRACKET, AND 00V305000/ STEERING WHEEL SEPARATION IN THE MAIL. WHEN DEALERSHIP/MANUFACTURER WERE CONTACTED TO REPAIR THESE DEFECTS, SHE WAS TOLD THAT WORK HAD ALREADY BEEN PERFORMED. CONSUMER STATED THAT THIS VEHICLE HAD NEVER BEEN EXAMINED FOR THESE RECALLS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
1. VEHICLE IS INTERMITTENLY STALLING WHICH OCCURS AT ANYTIME AND WIHTOUT WARNING. 2. INNER AND OUTER TIE RODS ARE PREMATURLY WEARING OUT AND ARE IN DANGER OF FALLING OFF. *AK
WHILE DRIVING ON ROAD PULLED OVER TO A NO PARKING ZONE, TURNED THE IGNITION OFF, AND THE STEERING WHEEL CAME OFF. HAD THE VEHICLE TOWED TO DEALER. THE BOLT THAT HELD THE STEERING COLUMN BROKE OFF , THEY REPLACED IT. *AK
WHILE DRIVING IN THE NEIGHBORHOOD TURNED THE CORNER, BRAKED JUST A LITTLE, AND IT DIDN'T TURN IN THE DIRECTION DRIVER WANTED TO GO. GOING UP HILL WITH A/C ON, GOT BEHIND A BIG TRUCK, WHICH CAUSED DRIVER TO SLOW DOWN, AND VEHICLE TO SHUT OFF. *AK
MOUNTING BOLT SHEARED OFF, CAUSING SPRING-LOADED BELT TENSIONER TO FAIL. THIS RELEASED TENSION ON THE ACCESSORY BELT WHICH CAUSED LOSS OF POWER STEERING WHILE IN HEAVY TRAFFIC. ALSO CAUSED LOSS OF ALTERNATOR AND WATER PUMP WHICH MADE ENGINE OVERHEAT. VEHICLE HAD TO BE TOWED TO REPAIR SHOP.
WITHIN FOUR MONTHS WATER PUMP WENT OUT TWICE, AND FAN BELT POPPED OFF WHILE DRIVING AT 45 MPH. ALSO, NO POWER STEERING, AND RADIATOR OVERHEATED. *AK
THIS IS THE SECOND TRANSMISSION FAILURE IN THIS VEHICAL. BOTH HAVE OCCURED AT ABOUT 70,000 MILES. THIS IS A FAMOUS PROBLEM NOW WITH THESE VEHICALS. COUNTLESS MECHANICS HAVE TOLD ME THAT THESE TRANSMISSIONS "GO" AT ABOUT 70,000 MILES. THE WEB HAS PAGES DEDICATED TO THE FACT THAT THESE TRANSMISSIONS FAIL. THE GOVERNMENT SHOULD MAKE A CONCENTRATED EFFORT TO INVESTIGATE THIS ISSUE BEFORE THERE ARE MORE ACCIDENTS THAT PUT OUR TAXPAYING LIVES AT RISK. YOU SHOULD LOOK UP PAGES ON THE INTERNET THAT WILL DEMONSTRATE A CONSISTANT PATTERN OF TRANSMISSION FAILURE AT OR NEAR 70,000 MILES. ALSO AN INVESTIGATION SHOULD LOOK AT THE RACK AND PINION STEERING PROBLEMS FOR WHICH THERE IS AN ENTIRELY DIFFERENT SET OF WEB PAGES DEDICATED TO THESE PROBLEMS. THE BOTTOM LINE IS THAT THESE ENGINEERING PROBLEMS ARE COSTING OWNERS OF THESE CARS ENOURMOOS AMOUNTS OF MONEY AND SEVERELY JEOPRODIZING PEOPLES' SAFTEY!! THERE MUST BE SOME RECOURSE FOR THE SHODDY ENGINEERING OF CHRYSLER/DODGE!! DON'T STOP AT JUST THE AIRBAG PROBLEMS!! THE LARGE AMOUNT OF FAMLIES WHO OWN CHRYSLER/DODGE MINI-VANS AND THE SERIOUS SAFTEY PROBLEMS- IMAGINE THE TRANSMISSION SLIPPING INTO 2ND AT FIFTY ON AN ICY MN ROAD, OR THE STEERING COMING LOOSE PASSING AT 60MPH - THAT THESE CARS EXHIBIT AT REGULAR INTERVALS SHOULD BE ENOUGH REASON TO START AN INVESTIGATION.
RACK AND PINION STEERING HAD TO BE REPLACED.
RACK AND PINION STEERING FAILED.
REPLACED MASTER CYLINDER THREE TIMES. ALSO, FRON TBRAKE ROTORS/STEERING MALFUNCTIONED. *AK
RACK AND PINION FAILED, CAUSING LOSS OF CONTROL.
RACK AND PINION STEERING FAILED, CAUSING VEHICLE TO DRIFT INTO OTHER LANES. *AK
CONSUMER WAS DRIVING AND THE STEERING BELT TENSIONER BROKE . PLEASE DESCRIBE .*AK
THERE'S A PROBLEM WITH GETTING THE RECALL WORK PERFORMED ON THE ELECTRO LOCK AT CAROL BURGER DODGE WORLD BECAUSE MS. MILLER DID NOT PURCHASE THE VEHICLE AT THERE DODGE WORLD. COLONIAL DODGE DEALERSHIP IS NOT GOING TO PARTICIPATE IN THE RECALL.*AK
POWER STEERING PULLEY BOLT FRACTURED, CAUSING POWER STEERING FAILURE. *AW
WHEN TURNING STEERING, IT LOCKS UP. PLEASE DESCRIBE. *AK
WHILE MAKING A LEFT TURN, THE STEERING WHEEL LOCKED. *AK
STEERING KNUCKLE BROKE, CAUSING TOTAL LOSS OF STEERING, RESULTING IN VEHICLE CRASHING INTO STONE WALL. *AK
STEERING BELT TENSIONER FRACTURED, LOST STEERING CAPABILITY. *AK
SUSPENSION FAILURE. *SD
THE POWER STEERING HAS SLOW PROCESSING . TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .