Body & structureElectrical
Filed Dec 3, 2020
ORIGINALLY HAD TAKEN CAR IN FOR RECALL. THE RECALL WAS FOR BOTH DOORS. THE DEALER HAD DELIVERED THE CAR AND TOLD ME I WOULD BE CONTACTED FOR REPAIR ON THE PASSENGER DOOR ONCE THE PARTS WERE IN STOCK. AFTER MONTHS OF WAITING I FINALLY CONTACTED THEM AND WAS TOLD THAT THE PARTS WERE IN STOCK. I MADE THE APPOINTMENT AND WHEN I WAS SET TO DROP OFF THE VAN I WAS TOLD THAT I WAS GOING TO BE CHARGED BECAUSE IT HAS BEEN PUT IN AS COMPLETE IN THE DEALERS RECORDS BUT SHOWED PARTS NOT INSTALLED. I WAS TOLD TO CONTACT DODGE AND LEFT THE VAN THERE OVERNIGHT. THE NEXT DAY I SPENT A LOT OF TIME ON THE PHONE TO GET THE RUNAROUND WITH DODGE. I PICKED UP THE CAR AND DIDN'T HAVE THE REPAIR DONE. MY FAMILY HAS USED THE VAN EVER SINCE. I HAVE ALWAYS PUT OFF REPAIRING IT BECAUSE IT WAS A RECALL THAT BROKE DOWN AS DESCRIBED IN THE RECALL VERBATIM AND IS A HAZARD FOR MULTIPLE REASONS AND I WOULD BLAME DODGE DIRECTLY IF ANYTHING WERE TO HAPPEN. I HAVE CONTACTED THEM SEVERAL TIMES THROUGH OUT THE LAST FEW YEARS TRYING TO RECTIFY THIS EGREGIOUS SITUATION. I WAS TOLD THAT THE RECORDS INDICATE ONLY ONE SIDE WAS REPAIRED HOWEVER THE RECALL STILL TO THIS DAY SHOWS COMPLETE. I TAKE PRIDE IN BUYING AND MAINTAINING AN 'AMERICAN MADE' PRODUCT AND WOULD HAVE FIXED THIS SEVERAL TIMES OVER HAD IT NOT BEEN FOR PRINCIPLE. DODGE DOES NOT SEEM TO BE CONCERNED FOR A CUSTOMER WHO IS A FAMILY MAN. I PROTECT MY FAMILY WITH MY OWN LIFE. IT IS DIFFICULT TO ONLY USE ONE DOOR WHEN PARKING ON A BUSY STREET WITH 2-5 CHILDREN WHO ARE FORCED TO GET OUT ONTO A BUSY STREET IF THAT IS THE ONLY OPTION. IT CAN BE VERY RISKY. EVEN PICKING THEM UP FROM SCHOOL THEY ARE MADE TO WALK TO THE DRIVERS SIDE OF THE CAR EVEN THOU THE PICK UP SIDE IS ON THE PASSENGER. SECONDLY MY MAIN ISSUE IS A SHORT WHILE DRIVING. PROTRUDING WIRES COULD BE PINCHED IF THE DOOR IS USED WHICH COULD LEAD TO A FIRE OR FAULT IN THE DOOR FUNCTIONALITY
- NHTSA ID
- 11377618
- Incident
- Dec 2, 2010
- Mileage
- 50,000 mi
Body & structureElectrical
Filed Dec 3, 2020
I HAVE HAD MY DODGE 2008 CARAVAN FOR SOMETIME. WAS ORIGINALLY TAKEN FOR REPAIRS TO THE SLIDING DOOR RECALL.
- NHTSA ID
- 11377616
- Incident
- Dec 2, 2010
- Mileage
- 50,000 mi
Body & structure
Filed Oct 3, 2014
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE WAS CORRODED. AS A RESULT, THE DOOR COULD ONLY BE OPENED BY USING THE INTERIOR DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
- NHTSA ID
- 10641161
- Incident
- Apr 1, 2014
- Mileage
- 150,000 mi
Body & structureInterior & seats
Filed Apr 27, 2011
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE VEHICLE WAS PARKED WHEN THE CONTACT ENGAGED THE KEY FOB TO CLOSE THE REAR DRIVER SIDE SLIDING DOOR. THE DOOR BEGAN TO CLOSE BUT THEN STOPPED AND BEGAN TO OPEN INVOLUNTARILY. THE CONTACT STATED IT TOOK NUMEROUS ATTEMPTS BEFORE THE DOOR FULLY CLOSED AND THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE CONTACT DID NOT HAVE THE FAILURE DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 61,000. UPDATED 06/01/11*LJ UPDATED 06/02/11
- NHTSA ID
- 10397993
- Incident
- Mar 1, 2011
- Mileage
- 61,000 mi
AirbagsBody & structureElectrical+1 more
Filed Jan 3, 2011
WIRING HARNESS LEADING TO DRIVER SIDE DOOR BECAME PINCHED/ CHAFFED RESULTING IN DEACTIVATION OF SIDE AIRBAGS. WIRING HARNESS REPLACED. *TR
- NHTSA ID
- 10373957
- Incident
- Jun 1, 2010
- Mileage
- 25,000 mi
Body & structureOther / unspecified
Filed Jul 16, 2010
INCIDENT WE TOOK OUR 2008 DODGE CARAVAN IT IN A MONTH AGO ONE OF THE PROBLEMS WE WERE HAVING WAS THE DRIVER SIDE REAR SLIDING DOOR WASN'T CLOSING PROPERLY SO WE HAD THEM ADJUST IT. WE TOOK IT IN A MONTH LATER TO FIX OTHER PROBLEMS AND THE DOOR THEY ADJUSTED ON THE DRIVERS SIDE JUST FELL OFF IN MY DRIVEWAY AND I AM AGAIN WITHOUT AN AUTOMOBILE. THE VAN DOOR WORKS IN TWO WAYS. ONE, YOU CAN PUSH A BUTTON AND CLOSE THE DOOR, OR TWO, YOU CAN CLICK THE INSIDE HANDLE AND SLIDE THE DOOR OVER UNTIL THE MOTOR GRABS IT AND CLOSES IT. THE WAY THE DOOR IS MOUNTED IN THE REAR TRACK IS VERY INADEQUATE. THERE ARE TWO SMALL HORIZONTAL LOAD RUNNERS AND ONE VERTICAL LOAD RUNNER. THE TRACK IS MADE FROM STEEL BUT WHEN ADJUSTED IMPROPERLY CAN BE STRETCHED OUT OF SHAPE. WHEN THE FRONT DOOR LOCK IS ENGAGED AND THE REAR LOCK IS ENGAGED THE REAR TRACK CAN GET PULL OUT OF SHAPE AND THE WHEELS ON THE SLIDE CAN FALL OUT. I AM AN ENGINEER WHO WORKS CONSTANTLY WITH THE EQUIPMENT THAT BUILDS THESE VEHICLES IN THE AUTO PLANTS. I DESIGN MACHINES THAT COULD CYCLE A MILLION TIMES. THIS IS AN INADEQUATE DESIGN. *TR
- NHTSA ID
- 10343684
- Incident
- Jul 16, 2010
- Mileage
- 41,000 mi
Body & structure
Filed Jul 2, 2010
TL*THE CONTACT OWNS A 2008 DODGE CARAVAN. THE SLIDING PASSENGER DOOR WAS VERY DIFFICULT TO CLOSE WITH AND WITHOUT THE REMOTE KEY. WHILE ATTEMPTING TO CLOSE THE DOOR IT WOULD OPEN ON ITS OWN. THE DEALER WAS CONTACTED AND STATED THAT THE WARRANTY WAS NOT VALID AND THEY WOULD NOT OFFER HER ANY ASSISTANCE WITH THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57000 AND THE CURRENT MILEAGE WAS 65000. UPDATED 10/01/10. *LJ UPDATED 10/04/10*JB
- NHTSA ID
- 10341241
- Incident
- Nov 15, 2009
- Mileage
- 57,000 mi
Body & structureInterior & seats
Filed Apr 9, 2009
2008 DODGE CARAVAN REAR DOOR THE AUTOMATIC DOOR WAS BEEPING IT WAS CLOSING AFTER I PUSHED THE BUTTON. I DROPPED MY KEYS AND REACHED DOWN TO GET THEM FORGETTING THE DOOR WAS CLOSING. THE DOOR CAME DOWN ON MY RIGHT ARM JUST BELOW THE SHOULD CAUSING A LARGE BRUISE. THE DOOR CONTINUED CLOSING AFTER IT HIT ME. THIS IS THE 2ND INCIDENT I HAVE HAD WITH THE VAN SINCE I PURCHASED IT DEC. 31, 2008. THE OTHER TIME IT WAS A SIMILAR INCIDENT I DROPPED SOMETHING AND THE DOOR HIT ME QUITE HARD IN THE HEAD AND DID NOT STOP CLOSING. I BELIEVE THE DOOR SHOULD STOP CLOSING IF SOMETHING GETS BETWEEN IT. *TR
- NHTSA ID
- 10264817
- Incident
- Apr 8, 2009
- Mileage
- 16,800 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.