Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2013 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TAKATA RECALL I'M NOT SURE IF MY AIR BAGS HAVE BEEN MADE BY THIS MANUFACTURER BUT LAST WEEK THE PASSENGER AIR BAG LIGHT POPPED ON AND WE HAVE NOT BEEN IN ANY ACCIDENTS LATELY I'M WORRIED THAT THIS IS A SAFETY ISSUE HAVE NOT RECEIVED ANYTHING INTERESTING HE MAIL ABOUT A RECALL BUT I AM WORRIED THAT THIS MAY DEPLOY AT ANY MOMENT
THE FUEL RELAY FAILED AND THE ONLY WAY TO REPLACE IT IS TO REPLACE THE ENTIRE FUSE CIRCUIT BOARD ( TIPMS ) , AS IT IS SOLDERED INTO THE BOARD , SO INSTEAD OF COSTING $8 FOR A RELAY IT WILL COST $1500 TO $2000 ACCORDING TO DEALER QUOTES
THE VEHICLE ON MORE THAN ONE OCCASION HAS STALLED WHILE DRIVING. IT HAS HAPPENED APPROXIMATELY 4 TIMES, 3 WHEN TURNING RIGHT, IT JUST STALLS, THE POWER STEERING GOES OUT AND I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD. ONCE I PUT IT INTO PARK AND RESTART IT, IT GOES JUST FINE. I HAVE TAKEN IT TO THE DEALERSHIP THREE TIMES AND THEY HAVE FAILED TO FIND OR FIX THE PROBLEM. THIS IS SO DANGEROUS AS IT ONLY HAPPENS WHEN IN MOTION AND DRIVING.
TIPM TOTALLY INTEGRATED POWER MODULE WENT OUT. THE VAN IS ONLY 3 YEARS OLD. WE KEEP IN MAINTAINED. IT IS A SHAME THAT THIS HAS HAPPENED AS WE ARE STILL MAKING PAYMENTS ON THE VEHICLE. WE WERE OUT OF TOWN AND HAD TO HAVE THE VEHICLE TOWED BACK TO OUR TOWN TO BE PUT IN THE SHOP.
THE REAR QUARTER VENT WINDOW SWITCH ON THE VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE.
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WE HAVE WAITED FOR OVER A YEAR FOR THE REAR QUARTER VENT WINDOW SWITCH TO BE REPLACED PER P25/NHTSA 14V-234 RECALL NOTICE. OUR DEALER HAS TOLD US THAT THERE IS A SHORTAGE OF PARTS AND THEY WOULD PUT US ON A WAITING LIST. WE HAVE NOW RECEIVED OUR 4TH RECALL NOTICE AND STILL NO REPAIR. OUR DEALER IS FILLBACK IN RICHLAND CENTER, WI.
RECEIVED NOTICE OVER TWO MONTHS AGO TO GET RECALL FIXED AT DEALERSHIP. CONTACTED DEALERSHIP AND THEY STATED THERE HAS BEEN A SHORTAGE OF PARTS. THE DEALERSHIP IS THORNTON ROAD CHRYSLER DODGE JEEP RAM 770-942-1102
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT STATED THAT THE LOW BEAMS WERE ACTIVATED AND ONE LOW BEAM AND ONE HIGH BEAM ILLUMINATED. THE FAILURE OCCURRED ON EVERY OCCASION THAT THE LOW BEAMS WERE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
RECEIVED A RECALL NOTICE FROM CHRYSLER SHORTLY AFTER PURCHASING 2013 DODGE CARAVAN STATING THE REAR QUARTER WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE AND MAY CAUSE A BURNING ODOR, SMOKE, OR DRIVER'S DOOR FIRE WITHOUT WARMING. I CONTACTED MY DEALER AND THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THIS OF COURSE DOES NOT ALLOW THE WINDOWS TO OPEN. IN FEBRUARY 2015, I CONTACTED MY DEALER ABOUT THE RECALL REPAIR AND WAS TOLD THAT CHRYSLER IS UNABLE TO PROVIDE A PERMANENT REMEDY DUE TO THE NEEDED PART IS NOT AVAILABLE. THIS DEFECT HAS NOT BEEN REPAIRED WITHIN A REASONABLE TIME FRAME. CHRYSLER NEEDS TO REMEDY THIS SITUATION OR PROVIDE COMPENSATION FOR A DEFECTIVE VEHICLE. *TR
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DODGE GRAND CARAVAN 2013 CREW PURCHASED FROM DEALER USED IN 10/2014. UPON FIRST SERVICE VISIT TO SAME DEALERSHIP AS KEYS WERE HANDED OVER, OWNER INFORMED OF POTENTIAL ELECTRICAL MALFUNCTION WITH 3RD ROW SEAT WINDOWS, AND DEALER WAS INFORMED BY MANUFACTURE TO DISCONNECT POWER SOURCE DUE TO POSSIBLE SHORT/FIRE. OWNER WAS NOT INFORMED UPON PURCHASE, NOR WAS THIS RECALL DOCUMENTED ON/IN PAPERWORK FROM DEALERSHIP. OWNER HAS CALLED DEALERSHIP X2 AND DODGE X1, SAME RESPONSE: THE MANUFACTURE CANNOT/HAS NOT BEEN ABLE TO DETERMINE THE "FIX"! OWNER ALLEGEDLY WAS PLACED ON A LIST THE ESCALATES THE CONCERN TO A "PRIORITY" STATED DODGE CSR. OWNER HAS NOT RECEIVED ANY OFFICIAL NOTIFICATION FROM DEALER OR MANUFACTURE. THE TIME ELAPSED IS UNREASONABLE AND UNACCEPTABLE! OWNER HAS CONTACTED NC ATTORNEY GENERALS OFFICE AND SUBMITTED DEALERSHIP COMPLAINT, AND HAS BEEN REFERRED TO NHTSA. THANK YOU THIS OPPORTUNITY. *TR
I RECEIVED A RECALL NOTICE FOR A REAR WINDOW SWITCH. IT COULD CAUSE A FIRE IN THE ELECTRICAL WORKINGS OF THE WINDOWS. I HAVE CONTACTED A DEALER FOR THIS, AND THE SERVICE DEPARTMENT REMOVED THE FAULTY PART. (ABOUT 6 MONTHS AGO). THEY HAVE NOT RECEIVED A REPLACEMENT PART FROM CHRYSLER AS OF YET. THE TIME FRAME IS NOT REASONABLE, AS I HAVE BEEN WAITING FOR ALMOST A YEAR FOR THIS TO BE FIXED. *TR
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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