RoadVitals

2012 Dodge Cargo Van Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Sep 29, 2017
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Dodge Cargo Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags133.3%
  • Engine133.3%
  • Steering133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

I LIVE IN HAWAII ON MOLOKAI AND THERE IS NO WHERE TO DRIVE THE CAR TO HAVE RECALL WORK DONE. DODGE SAID TO SHIP IT OFF ISLAND AND SEND RECEIPTS TO GET REIMBURSED FOR SHIPPING COST. NOW THEY ARE GOING BACK ON THEIR WORD AND SAYING THEY WILL NOT REFUND ME THE MONEY FOR MY HAVING TO SHIP THE VAN TO HAVE RECALL WORK DONE. THIS IS NOT FAIR TO THE CUSTOMER, I WAS LIED TO AND IT TOTALED 1100 DOLLARS IN SHIPPING COST. I WOULD APPRECIATE SOME HELP IN THIS CASE. I'VE BEEN LIED TO AND IS NOT FAIR TO ME AS A COSTUMER OF A CAR THAT HAS BEEN RECALLED WITH SPECIAL CIRCUMSTANCES. PLEASE HELP ME IN THIS MATTER THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

NHTSA ID 11030448 · filed Sep 29, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

JERKING MOTION WHILE TAKING OFF FROM STOPS. WITH VIBRATION FROM THE FRONTEND. *TR

NHTSA ID 10521136 · filed Jun 21, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

I LIVE IN HAWAII ON MOLOKAI AND THERE IS NO WHERE TO DRIVE THE CAR TO HAVE RECALL WORK DONE. DODGE SAID TO SHIP IT OFF ISLAND AND SEND RECEIPTS TO GET REIMBURSED FOR SHIPPING COST. NOW THEY ARE GOING BACK ON THEIR WORD AND SAYING THEY WILL NOT REFUND ME THE MONEY FOR MY HAVING TO SHIP THE VAN TO HAVE RECALL WORK DONE. THIS IS NOT FAIR TO THE CUSTOMER, I WAS LIED TO AND IT TOTALED 1100 DOLLARS IN SHIPPING COST. I WOULD APPRECIATE SOME HELP IN THIS CASE. I'VE BEEN LIED TO AND IS NOT FAIR TO ME AS A COSTUMER OF A CAR THAT HAS BEEN RECALLED WITH SPECIAL CIRCUMSTANCES. PLEASE HELP ME IN THIS MATTER THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

NHTSA ID 11030448 · filed Sep 29, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .