Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Nov 8, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 132 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2009 Dodge Challenger submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
AirbagsSteering
Filed Nov 8, 2022
Crash reported1 injury reported
During an auto accident the ram emblem on my steering wheel shot off of the steering wheel when the air bags deployed and becoming a projectile and hitting me in the neck leaving a deep bruise and abrasions to the area the ram emblem hit. Its been nearly 3 weeks and the bruising is still present and the skin is still red from the injury. Attached and you can even see the ram horns in in neck. This photo taken later that day. If this can happen in my with my accident I was just lucky it didn't hit my eye or worse. The contact stated that they now have a permanent scar on their neck from the steering wheel projectile. They have not contacted the manufacturer and the vehicle is no longer in their possession.
NHTSA ID
11492698
Incident
Oct 20, 2022
BrakesEnginePowertrain (other)+1 more
Filed Oct 28, 2014
ENGINE QUIT WITH NO WARNING. STEERING AND BRAKES COMPROMISED. SHIFTED INTO NEUTRAL WHILE IN TRAFFIC.HAS BEEN OCCURRING MORE AND MORE FREQUENTLY. DEALER REPORTS CANNOT REPLICATE. SOUNDS JUST LIKE THE RECALLED GM'S. *TR
NHTSA ID
10650890
Incident
Dec 15, 2013
Mileage
30,000 mi
Steering
Filed Jun 17, 2014
2009 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO A DEFECTIVE SERPENTINE BELT TENSIONER. *SMD THE CONSUMER STATED THE BELT CAME OFF AND THE VEHICLE LOST POWER STEERING. ACCORDING TO THE INVOICE, THE PULLEY MELTED AND THE BEARING FROZE UP. THE CONSUMER STATED IT WAS THE SECOND TIME, THE SAME PART EXPLODED, WHICH CAUSED THE SERPENTINE BELT TO COME OFF. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. *JB
NHTSA ID
10594064
Incident
May 2, 2014
ElectricalEngineSteering
Filed Jun 10, 2014
IN 2009 I PURCHASED A DODGE CHALLENGER SRT 8. SINCE I HAVE HAD THE VEHICLE IT HAS STALLED MANY TIMES. EVERY TIME IT'S WHEN I SLOW DOWN AND MAKE A LEFT OR RIGHT TURN. WHILE TURNING THE VEHICLE STALLS AND YOU LOOSE STEERING AND BRAKES. LAST INCIDENT WAS EARLIER THIS WEEK, MY WIFE SLOWED DOWN TO MAKE A LEFT TURN INTO OUR SUBDIVISION AND HE VEHICLE STALLED IN THE ONCOMING LANE AND SHE WAS ALMOST STRUCK. SHE HAD TO PUT THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE TO EXIT THE ROADWAY. I HAVE CALLED THE DEALERSHIP MANY TIMES AND THEY SAY THERE'S NOTHING WRONG WITH THE VEHICLE. I LOOKED ONLINE FOR A FIX AND THERE DOESN'T SEEM TO BE ANY, ALTHOUGH THERE ARE A LOT OF DODGE VEHICLE OWNERS WITH THIS PROBLEM. *TR
NHTSA ID
10597460
Incident
Aug 6, 2009
Mileage
1,500 mi
Other / unspecifiedSteeringSuspension
Filed Mar 24, 2014
ORDERED NEW TIRES FOR VEHICLE, I WAS TOLD THAT THE RACK AND PINION WAS LEAKING AND IT WOULD COST $ 585.00 TO FIX IT. I DRIVE THIS VEHICLE SUMMERS ONLY. I HAVE ONLY 15000 MILES ON THE CAR. I DO NOT BELIEVE THIS SHOULD HAPPEN THIS EARLY. THE CAR HAS NEVER BEEN IN ANY KIND OF MISHAP. *TR
NHTSA ID
10574450
Incident
Mar 24, 2014
Mileage
15,200 mi
Steering
Filed Mar 7, 2014
I TOOK MY CAR IN TO THE LOCAL DODGE DEALER FOR A SCHEDULED INSPECTION OF THE DRIVE TRAIN. THE INSPECTION WAS GOOD, BUT A SHOP NOTE INDICATED THERE WAS A LEAK IN THE POWER STEERING SYSTEM. THE TECH FILLED THE POWER STEERING FLUID RESERVOIR AND THE SERVICE DEPARTMENT REP INDICATED SHE WOULD CALL ME LATER WHEN I ASKED ABOUT THE COST TO REPAIR THE LEAK SITUATION. WHEN THE SERVICE DEPARTMENT LATER CALLED, I WAS TOLD THAT THE REPAIRS WOULD REQUIRE REPLACING THE RACK AND PINION UNIT AND CONNECTING HOSES, ETC. I ASKED ABOUT THE COST, AND WAS TOLD THE COST WOULD BE IN EXCESS OF $1100! I EXPRESSED MY DISMAY AND SAID I NEEDED TO THINK THAT OVER. THE SERVICE REP THEN INDICATED I SHOULD KEEP AN EYE ON THE STEERING FLUID LEVEL UNTIL REPAIRS WERE MADE! THIS VEHICLE IS LIKE NEW! I HAVE APPROX. 12000 MILES ON IT IN ALMOST 5 YEARS! I INVESTIGATED THIS SITUATION VIA THE INTERNET, AND I FOUND THIS IS A COMMON ISSUE WITH THESE VEHICLES. I THEN SEARCHED RECALLS, AND TO MY SURPRISE, THERE IS NO RECALL FOR THIS! I AM OF THE OPINION THAT CHRYSLER MOTORS SHOULD HAVE MADE THE OWNERS AWARE OF THIS RECURRING ISSUE, SO OWNERS COULD HAVE HAD REPAIR WORK DONE WHILE SAID VEHICLES WERE STILL UNDER WARRANTY. I CONSIDER THIS TO NEGLIGENCE ON THEIR PART(CHRYSLER), AND FEEL THEY SHOULD PAY FOR THIS REPAIR IN PART OR IN FULL. I APOLOGIZE IF I AM FILING MY REPORT WITH THE WRONG AGENCY, BUT I WOULD APPRECIATE YOU REVIEWING THIS SITUATION OR REDIRECTING ME TO THE PEOPLE WHO MAY ASSIST ME. *TR
NHTSA ID
10567822
Incident
Feb 18, 2014
Mileage
11,900 mi
EngineSteering
Filed Jul 26, 2012
MY 2009 CHALLENGER HAS STALLED TWICE WHEN MAKING A RIGHT-HAND TURN. 4/11/11 - I WAS DRIVING BETWEEN 30-35 MPH. I STARTED BRAKING SO I COULD TURN RIGHT INTO MY OFFICE PARKING LOT. AS I STARTED TO TURN RIGHT, THE ENGINE JUST TURNED OFF - THERE WERE NO IDIOT LIGHTS ON THE DASH. I RESTARTED THE CAR, BUT I COULD NOT GET IT TO MOVE - DRIVE WOULD NOT WORK - REVERSE WOULD NOT WORK - STILL NO IDIOT LIGHTS ON THE DASH. I TURNED THE CAR OFF AND RESTARTED IT AGAIN - AND WAS ABLE TO DRIVE THE CAR. 7/27/11 - SAME RIGHT-HAND TURN - I WAS DRIVING BETWEEN 30-35 MPH. I STARTED BREAKING SO I COULD TURN RIGHT INTO MY OFFICE PARKING LOT. AS I STARTED TO TURN RIGHT, THE ENGINE JUST TURNED OFF - THERE WERE NO IDIOT LIGHTS ON THE DASH. I RESTARTED THE CAR AND WAS ABLE TO DRIVE THE CAR WITH NO PROBLEMS. GAS GAUGE SHOWED A LITTLE ABOVE ONE-QUARTER. THERE WERE 16,630 MILES ON CAR ON 7/27/11. MY HUSBAND'S 2010 CHALLENGER WITH LOW MILEAGE, HAS STALLED TWICE - MOST RECENTLY ON 7/25/12. *TR
NHTSA ID
10467817
Incident
Jul 27, 2011
Mileage
16,630 mi
EngineSteering
Filed Jun 5, 2012
TL* THE CONTACT OWNS A 2009 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AS IF IT HAD STALLED BUT THE ENGINE CONTINUED RUNNING. THE POWER STEERING HAD ALSO BECOME INOPERABLE. THE CONTACT TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE. ONCE RESTARTED, THE CONTACT WAS ABLE TO ACCELERATE AND HAD REGAINED STEERING CAPABILITIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A FAILURE. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 34,000.
NHTSA ID
10460632
Incident
Jan 1, 2011
Mileage
11,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own