Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
Latest Jan 10, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 665 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
27
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
28
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2001 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 43 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 43, in the owner's own words
TL* THE CONTACT OWNED A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH AND FAILING TO STOP FOR A STOP LIGHT, THE VEHICLE T-BONED ANOTHER VEHICLE DRIVING AT AN UNKNOWN MPH. THE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO HIT THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISES ON HER CHEST AND HER ABDOMEN. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM IN AN AMBULANCE. A POLICE REPORT NUMBER: Z-Z0 WAS FILED. THE OTHER VEHICLE INVOLVED DID HAVE AIR BAGS DEPLOY BUT THERE WAS NO FURTHER INFORMATION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR
NHTSA ID
11298446
Incident
Jan 8, 2020
Mileage
230,000 mi
AirbagsSeat belts
Filed Dec 12, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY THE DOOR AND QUARTER PANEL BY ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, HEAD, LIPS, LEFT AND RIGHT LEGS, AND BOTH ARMS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 02/07/2017*CT UPDATED 09/05/2017*JS *CN
NHTSA ID
10934818
Incident
Feb 23, 2015
AirbagsSteering
Filed Nov 3, 2015
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA ID
10787900
Incident
Nov 3, 2014
AirbagsInterior & seats
Filed Jul 28, 2015
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE POWER SEAT INDEPENDENTLY SHIFTED FORWARD IN A ROCKING MOTION WHENEVER COMING TO A COMPLETE STOP. THE SEAT WOULD RESET TO THE CORRECT POSITION AFTER RESUMING NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE AIR BAG CLOCK SPRING WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ID
10744162
Incident
Jun 18, 2014
Mileage
90,000 mi
AirbagsBody & structureEngine+1 more
Filed Nov 13, 2014
Crash reported2 injuries reported
THE OTHER DRIVER WAS AT A STOP AND I WAS DRIVING BETWEEN 50 AND 55 MPH ON THE HIGHWAY. THE OTHER DRIVER PULLED OUT INFRONT OF ME FROM MY LEFT TO RIGHT. AS WE IMPACTED MY AIR BAG DID NOT DEPLOY BUT THE PASSENGER'S AIR BAG DID DEPLOY. I WAS THE ONLY PERSON IN MY CAR. I STRUCK HIM WITH SUCH FORCE THAT THE VEHICLE I WAS DRIVING WAS FORCED OFF THE ROAD AND THEN WAS STOPPED BY A TREE. AFTER 2 HITS THE DRIVER'S SIDE AIR BAG STILL DID NOT DEPLOY. THE VEHICLE WAS DEEMED A TOTAL LOSS. *TR
NHTSA ID
10654748
Incident
Oct 29, 2014
Mileage
215,905 mi
AirbagsDriver assistanceElectrical+1 more
Filed Mar 26, 2013
BOUGHT VEHICLE ABOUT 1 MONTH AGO AND MY HORN AND CRUISE CONTROL WERE WORKING AT TIME OF PURCHASE. TOOK CAR HOME AND WENT OUT THE NEXT DAY AND FOUND OUT THAT HORN DIDN'T WORK AFTER ALMOST GETTING INTO AND ACCIDENT, SO NOW I NO LONGER HAVE A HORN OR CRUISE CONTROL ON MY CAR. *TR
NHTSA ID
10504622
Incident
Mar 5, 2013
Airbags
Filed Mar 9, 2012
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH IN RAINY WEATHER, THE VEHICLE SWERVED SEVERAL TIMES. THE CONTACT APPLIED THE BRAKE AND LOST CONTROL OF THE VEHICLE, ENTERING THE ONCOMING TRAFFIC LANE AND CRASHING HEAD-ON INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10450844
Incident
Mar 1, 2012
Mileage
1,000 mi
AirbagsElectricalSteering
Filed Feb 4, 2012
AIRBAG LIGHT COMES ON WHEN STEERING WHEEL IS TURNED TO THE LEFT. HORN BECOMES INOP. WHEN STEERING WHEEL IS RETURNED TO THE RIGHT, AIRBAG LIGHT GOES OUT. HORN OPERATES AGAIN. SUSPECT FAULT WITH THE CLOCKSPRING. *KB
NHTSA ID
10446706
Incident
Feb 3, 2012
Mileage
75,000 mi
Airbags
Filed Aug 23, 2011
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT WAS DRIVING 40 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE AIR BAG WARNING LAMP ILLUMINATED, THE HORN BECAME INOPERABLE AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,500. UPDATED 9/20/11 *CN UPDATED 10/26/11.* JB
NHTSA ID
10421235
Incident
Jul 25, 2011
Mileage
66,000 mi
Airbags
Filed Mar 7, 2011
Crash reported
WAS DRIVING ON AN ON RAMP OF A BRIDGE. THE BACK OF THE TRUCK CAME AROUND TO THE FRONT AND THEN CRASHED INTO THE SIDE OF THE BRIDGE. THE TRUCK CRASHED AND TURNED OVER. AIR BAGS NEVER DEPLOYED. *TR
NHTSA ID
10386693
Incident
Mar 4, 2011
Mileage
197,000 mi
Airbags
Filed Oct 5, 2010
Crash reported
TL - THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE TRAVELING 20 MPH THE CONTACTS VEHICLE WAS STRUCK IN THE FRONT END BY A NEARBY VEHICLE, HOWEVER NONE OF THE AIRBAGS IN THE CONTACTS VEHICLE HAD DEPLOYED. NONE ONE WAS INJURED AND THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 116000. BML
NHTSA ID
10359255
Incident
Oct 5, 2010
Mileage
116,000 mi
AirbagsElectrical
Filed Sep 8, 2010
I OWN A 2001 DODGE DURANGO. THE HORN HAS FAILED COMPLETELY. THE CRUISE CONTROL HAS FAILED COMPLETELY. THE AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASHBOARD (ALONG WITH SEVERAL OTHER ICONS), AND NOW I'M FINDING OUT THAT IN THE EVENT OF AN ACCIDENT, THE DRIVER'S SIDE AIR BAG WILL ALSO FAIL. I AM TOLD THAT THIS IS DUE TO A FAILED "CLOCK SPRING" AND IT AFFECTS EVERY CONTROL LOCATED WITHIN THE STEERING WHEEL. THIS PART IS ON NATIONWIDE BACKORDER AND I WAS TOLD TODAY THAT 1,400 ARE BACKORDERED. SEVERAL DEALERS HAVE TOLD ME THEY HAVE NO IDEA OF WHEN (OR ACTUALLY IF) THIS PART WILL BE COMING IN. I UNDERSTAND THAT DODGE DAKOTAS WERE RECALLED FOR THIS VERY REASON, HOWEVER THERE WAS NO RECALL ON THE DODGE DURANGO. I AM NOW DRIVING A CAR WITH NO HORN, NO CRUISE CONTROL AND NO DRIVER'S SIDE AIRBAG. *TR
NHTSA ID
10354503
Incident
Jul 15, 2010
Mileage
145,000 mi
AirbagsElectrical
Filed May 24, 2010
AIR BAG LIGHT IS ALWAYS ON AND THE HORN DOES NOT WORK , CAUSE A BAD CLOCK SPRING . *TR
NHTSA ID
10331913
Incident
Mar 1, 2010
Mileage
98,000 mi
Airbags
Filed Feb 9, 2009
Crash reported1 injury reported
AIR BAGS DID NOT DEPLOY IN DIRECT FRONT END COLLISION, BUMPER, GRILLE, FAN AND MOTOR WERE PUSHED BACK BUT AIRBAGS DID NOT DEPLOY. WORRIED THAT I HAVE BEEN DRIVING A VEHICLE FOR 4 YEARS WITH FAULTY AIRBAGS. HURT KNEE,WRIST, BACK AND HAND. *TR
NHTSA ID
10258136
Incident
Jan 26, 2009
Mileage
144,000 mi
Airbags
Filed Jan 2, 2009
Crash reported1 injury reported
I HAVE A 2001 DURANGO THAT WAS JUST TOTALED WITH HEAVY FRONT END DAMAGE. NOT ONE OF THE AIR BAGS DEPLOYED IN THIS ACCIDENT. *TR
NHTSA ID
10253616
Incident
Dec 30, 2008
Mileage
84,000 mi
Airbags
Filed Dec 2, 2008
Crash reported2 injuries reported
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 60 MPH, THE CONTACT SWERVED TO AVOID A DEER AND THE VEHICLE ROLLED OVER NINE TIMES. SHE WAS KNOCKED UNCONSCIOUS AND DOES NOT REMEMBER MUCH ABOUT THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THE OWNER OF THE VEHICLE SUSTAINED A BROKEN ELBOW AND BOTH THE OWNER AND THE PASSENGER SUSTAINED MINOR CUTS AND BRUISES. A POLICE REPORT WAS FILED. THE CONTACT BELIEVES THAT DUE TO THE SEVERITY OF THE CRASH, THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE WAS CONSIDERED TO BE DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
NHTSA ID
10250494
Incident
Nov 30, 2008
Mileage
89,000 mi
Airbags
Filed Sep 30, 2008
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 45 MPH, THE CONTACT CRASHED THE VEHICLE HEAD ON INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALER AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 45,000. UPDATED 10-29-08 *BF THE CONSUMER STATED THERE WAS A LARGE TREE IN THE ROAD. THE CONSUMER SUFFERED INJURIES. UPDATED 10/30/08. *JB
NHTSA ID
10244011
Incident
Sep 14, 2008
Mileage
45,000 mi
Airbags
Filed Sep 4, 2008
TL THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE THE CONTACT WAS DRIVING HE NOTICED THAT THE AIR BAG LIGHT HAD APPEARED ON THE DASHBOARD OF HIS VEHICLE AND THAT THE HORN HAD STOP FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND AND THE CURRENT MILEAGE IS 50000, FAILURE MILEAGE WAS AT 48000. BML
NHTSA ID
10240876
Incident
Jul 10, 2008
Mileage
48,000 mi
AirbagsBrakesSteering+1 more
Filed Mar 18, 2008
BRAKE LINE BROKE/AIR BAG CLOCK SPRING/POWER STEERING RACK/REAR SUSPENSION,LEAF SPRINGS/RUST. *TR
NHTSA ID
10221544
Incident
Jan 1, 2008
Mileage
82,000 mi
AirbagsPowertrain (other)
Filed Jul 25, 2007
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 45 MPH, THE CONTACT HEARD A THUMPING NOISE. THE VEHICLE VEERED TO THE RIGHT AND ROLLED OVER. THE CONTACT FELT THAT THE CAUSE OF CRASH WAS THE DRIVE SHAFT. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER HAVE NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 115,000. THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 09/11/07 *TR
NHTSA ID
10197483
Incident
Jul 18, 2007
Mileage
115,000 mi
Airbags
Filed Aug 17, 2006
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED WHILE DRIVING ANY SPEED OVER BUMPY ROADS OR WHILE TURNING THE WHEEL ALL THE WAY TO ONE SIDE OR THE OTHER. THIS WAS ACCOMPANIED BY A WARNING TONE FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.
NHTSA ID
10165740
Incident
Jul 31, 2006
Mileage
68,500 mi
AirbagsSteeringSuspension
Filed Nov 4, 2005
Crash reported5 injuries reported
DT: THE CONTACT HAS BEEN EXPERIENCING PROBLEMS WITH THE STEERING AND FRONT END WHILE DRIVING VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES SINCE MAY 2005. WHILE DRIVING ON A TWO LANE ROAD THE VEHICLE STARTED MAKING A NOISE, THEN IT VEERED TO THE LEFT. THIS RESULTED IN AN ACCIDENT. UPON IMPACT, THE AIR BAGS DID DEPLOY.*AK
NHTSA ID
10141792
Incident
Aug 29, 2005
AirbagsSuspension
Filed Apr 28, 2005
Crash reported2 injuries reported
THE CONSUMER WAS INVOLVED IN TWO FRONTAL COLLISIONS. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. *AK THE FIRST INCIDENT OCCURED ON A SLIGHT SNOW COVERED ROAD. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN FRONT AND SIDE DAMAGE AND THE VEHICLE WAS BACKED AGAINST THE CONCRETE BARRIER. THE SECOND INCIDENT OCCURED WHILE THE VEHICLE WAS IN MOTION AND THE CONSUMER LOST CONTROL WHENTHE VEHICLE WAS DRIVEN OVER A SMALL ICE PATCH. THE CONSUMER HAD RUN INTO A LIGHT POLE AND COMPLETELY DAMAGED THE MIDDLE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED OF RECALL# 04V596000, WHICH MAY HAVE BEEN THE CAUSE OF BOTH INCIDENTS. *SC
NHTSA ID
10115571
Incident
Dec 6, 2004
AirbagsSuspension
Filed Mar 7, 2005
Crash reported2 injuries reported
DODGE DURANGO 2001 UPPER BALL JOINTS AND AIR BAG DEFECT. VEHICLE INVOLVED IN AN ACCIDENT. *BF THE CONSUMER RECEIVED THE BALL JOINT RECALL NOTICE AFTER THE BALL JOINT FAILED RESULTING IN AN ACCIDENT. THE FRONT END OF THE CONSUMER'S VEHICLE CRASHING INTO A CONCRETE PROTECTION BARRIER. THE DRIVER'S AIR BAG DID NOT DEPLOY AND AS A RESULT HE HIT HIS HEAD AGAINST THE WINDSHIELD. THE CONSUMER CONTACTED THE DEALER ABOUT THE BALL JOINT RECALL BUT WAS TOLD THAT THE PART WAS NOT AVAILABLE. THE DAY OF THE CONSUMER'S APPOINT TO HAVE THE BALL JOINT REPLACED THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A LIGHT POLE. ONCE AGAIN THE AIR BAGS DID NOT DEPLOY WHICH CAUSED THE DRIVER TO HIT HER CHEST ON THE STEERING WHEEL AND HEAD AGAINST THE WINDSHIELD. *NM
NHTSA ID
10114920
Incident
Dec 1, 2004
Airbags
Filed Nov 8, 2004
THE CLOCK SPRING HAS FAILED IN MY 2001 DODGE DURANGO 4WD. THE AIR BAG LIGHT STAYS ON, THE STEERING WHEEL RADIO CONTROLS ARE INOPERABLE, THE CRUISE CONTROL IS INOPERABLE, AND THE HORN IS INOPERABLE. SOUNDS LIKE THE SAME ISSUE THAT WAS A RECALL ON THE MINIVANS YET LOCAL DEALERS WANT ME TO PAY FOR THE REPAIR.*AK
NHTSA ID
10098469
Incident
Nov 5, 2004
Mileage
64,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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